This was our second stay at the Westin Kierland Villas, and it was just as good as the first. Perfect for a family vacation! We stayed in the larger one bedroom, which was plenty of space for our family of four. There is a pull out couch in the living room but we opted for two rollaways instead - more comfortable for the kids and they each had their own space. The balcony is large with nice furniture. We were in building 4, close to the pool, but we weren't ever bothered by any noise outside or from our neighbors. Beds are super comfortable, A/C is easy to operate and more than adequate even when the temperature is in the upper 80s/low 90s. The bathroom is spacious and heavenly shower is wonderful, even though there is a guilt trip inducing sign suggesting that only one shower head be used. Wi-Fi is free but it was very slow at times. The washer/dryer is tiny but so nice to have, we would just toss in a load each morning so we'd have plenty of clean clothes and towels - and it was nice to come home without a week's worth of dirty laundry. The kitchen is great with a nice size refrigerator and plenty of dishes, cups and utensils.
We did not rent a car - easy to arrange car service from the airport through the concierge. It's an easy walk to the hotel or over to Safeway, Scottsdale Quarter and Kierland Commons, with lots of fun restaurants and stores, but there is also a shuttle for hot afternoons or tired legs at night. We never had to wait long for the shuttle, and the driver even waited for me at Walgreen's while I ran in to grab a few items. We needed to leave the area only for spring training games at Salt River Fields, and it was easy to arrange a car, as there are always plenty waiting at the hotel (they will come over to the villas if you call a few minutes in advance). Late checkout is hard to get, but if your flight out is late, the bellman will hold your bags and you are welcome to use the hotel facilities. There is a locker room with shower in Building 1.
The grounds are beautiful as always (I disagree with the previous reviewer who said the grounds are prettier at the hotel - they are gorgeous in both places and in between!), and we love the outdoor seating areas, hammocks, gas grills and fire pits for roasting s'mores! We were sad to see that they had to lock the chess set and ping pong table inside the pool area, which closes at 6:00, as the kids enjoyed playing last year while we grilled dinner. But, they did enjoy foosball, ping pong, and pool during their swim breaks. The Villas has two pools - one for family and the other for "relaxation." The kids' pool has a fun water slide, comfortable chairs and umbrellas for shade (if you are lucky enough to snag a chair in the right place!). The food is fine but service is consistently slow, so we just learned to plan ahead. Once we were starving so we walked over to the McDowell Market and picked up the food ourselves. The hotel also has two pools - one quiet pool and the huge "adventure pool." It has a little beach and zero entry on one end, plenty of room to play and swim, and a lazy river that I could just float on forever! While the food service is faster at the hotel pool, the food is not tasty and is more expensive than the food at the villas pool. We preferred the villas pool (even the chairs are better there) but liked to walk over to the hotel in the late afternoon to enjoy the lazy river.
There is always a fun activity to take part in, whether you are at the Villas or the hotel. Putting for margaritas (you have to putt a lime!), cannonball contest, pottery painting, whiffle ball, obstacle course, the list goes on. Our 5 year olds went to the PJ party at Kids Club and loved it. They ordered dinner in, did some arts and crafts, went out to see the bagpipers, went out for ice cream, and watched a movie. PJ Party is free if you dine at Deseo, even if you just have drinks and appetizers. Great deal! The 7 year olds went to Digital Kids Club (which is technically for kids 8-14) and loved it! They donned costumes and went out and about around the grounds to film their own music video, which we got on CD to take home. They loved it! The kids also had fun with the scavenger hunt - stop by the Kierland Mining Co. in the hotel and they will get a booklet (like a passport). They have to go around the resort collecting stamps (some of the stops have activities for the kids), and can then collect pins for their lanyards to show which places in the resort they have visited. Kids in the Kitchen was also a huge hit. The kids color their own aprons, get their own chef hats, take a kitchen tour, and make a giant batch of chocolate chip cookies (each kid brought home a dozen!). A nice 90 minutes for the adults to relax and the kids had a great time!
There was no mention this year of the timeshare presentation, other than a note under the door one day.
My only complaint, other than the slow wi-fi, was the lack of enthusiasm of the staff. For the most part, they just weren't that friendly. There was one gentleman at the pool that was great, and the shuttle drivers were super nice, but that's about it. Nobody was rude, but most were not particularly smiley. Bartenders at the pool bar were never friendly. It was kind of weird. There was one other thing we did not like - there was a group of unsupervised, obnoxious kids at the villas pool for what seemed like all day, every day. They took other kids' pool tubes/toys, threw the giant chess pieces around, climbed up the slide backwards, were playing very rough in the pool, dunking in the basketball hoop and hanging on the rim . . . one night the same unsupervised kids were lighting sticks on fire and holding them up to our small children in one of the outdoor seating areas.
I know this is not the Westin's fault, but I'm not sure why they didn't do more to control these kids or ensure that they were better supervised. I don't mind kids having fun and splashing at the pool, but this was so annoying that another family we talked with left to go to the hotel pool where they wouldn't have to deal with it.
All in all, another great vacation at the Villas - we will be back!!
- Official Description (provided by the hotel):
- Relax and unwind in spacious villas designed to suit your personal needs. Enjoy private balconies, fully equipped kitchens with granite countertops, washers and dryers, separate living and dining room areas, and complimentary in room Wi-Fi. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Ebookers, Travel Republic (UK), TripOnline SA, 5viajes2012 S.L., HotelQuickly, Evoline ltd, Cancelon and getaroom.com so you can book your The Westin Kierland Villas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Westin Kierland Villas Hotel Scottsdale
- Westin Kierland Hotel
- Westin Scottsdale
- Scottsdale Westin
- The Westin Kierland Villas Scottsdale, Arizona