I made my reservation on line and added in the comments that I was there to celebrate my 60th birthday. I assumed that no one really reads those comments, to be honest. But from the moment I checked in at the front desk, Andy greeted me with a warm smile and congratulated me on my milestone birthday. From there, I stopped at the concierge desk and all three staff (Jenny, Melanie and Alan) made a point to wish me birthday greetings.
I was there for nearly 5 days and no matter where I was on the property, be it on the shuttle or getting a ride from Brady in a golf cart, to learning how to muddle drinks (Muddle Mania Class) at the bar with Guy, everyone was not only wearing a smile, but also made it a point to say hello and ask how my stay was going.
The Villas are awesome as well as the grounds and scenery, but the friendly staff really took it to whole other level.
Best birthday ever! Thank you! :)
- Official Description (provided by the hotel):
- Relax and unwind in spacious villas designed to suit your personal needs. Enjoy private balconies, fully equipped kitchens with granite countertops, washers and dryers, separate living and dining room areas, and complimentary in room Wi-Fi. ... more less
- Reservation Options:
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- Also Known As:
- Westin Kierland Villas Hotel Scottsdale
- Westin Kierland Hotel
- Westin Scottsdale
- Scottsdale Westin
- The Westin Kierland Villas Scottsdale, Arizona