We had booked a condo through a vacation rental company only to arrive to an eviciton notice on the door. We were left looking for accommodation at the last minute at a time when the city was very busy because of Spring Break and Basecall Spring Training.
We drove to the Westin hotel originally to see if they had rooms and their very helpful valet team told us they were fully booked that night but that their villa inventory showed 2 villas available for that night. The villas are just along the road from the hotel.
It turned out that the villas were only available for 1 night (andwe needed 4), but their incredible Concierge Dan took the time to help us look for an alternative and found us a couple of rooms at the JW Marriott. It was a bit traumatic at the time and the service that Dan extended helped us out enormously. Our stay worked out really well and we were saved from a really bad experience.
Just wanted to say thank you! When we are next in Arizona I can feel a stay at the Westin coming on.More
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