I usually stay at the Zona Resort here in Scottsdale as thisis wheremy company hasa contact,but last minute they were booked up. So my company put me here. The hotel is in a relatively inconvenient location for walking anywhere. The rooms are nice, the bathroom was nice. But I must say the front desk personnel upon check in and checkout (two different people) were both inept at their jobs. The check in lady had reservations for four of us yet assumed we were all staying in the same room. I had to clarify that no, we would all stay in our own room. She took over 30 minutes to check us in and we were the only people there. That night I requested a shuttle for 745am the next morning and was told that the shuttle only runs starting at 8 am. I showed the clerk the sign starting 7am to 7pm shuttle service and was told that the sign is wrong. But she did say that she would accommodate us. OK so the next morning I show up at 730 requesting the 0745 shuttle. The very rude front desk lady said that the shuttle only runs at 0730 and 0800. When I explained to her that we need to go at 745 she told me that that's not the way their system works. She never offered to call a cab for me, and just walked away. I work for a large air medical transport company here and we have at least 3-6 people in hotels occupying hotel rooms in Scottsdale every night of the year. I'm going to be sure to let my company know about the customer service that was shown to my crew and I during our brief stay.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Hotels.com, TripOnline SA, HotelQuickly, Evoline ltd and Cancelon so you can book your Holiday Inn & Suites Scottsdale North - Airpark reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Wingate By Wyndham Scottsdale Hotel Scottsdale
- Wingate Hotel Scottsdale
- Holiday Inn & Suites Scottsdale North - Airpark Arizona