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Holiday Inn & Suites Scottsdale North - Airpark
Ranked #21 of 75 Hotels in Scottsdale
Certificate of Excellence
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530 reviews from our community

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Level 6 Contributor
120 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 10 November 2013 via mobile

I usually stay at the Zona Resort here in Scottsdale as thisis wheremy company hasa contact,but last minute they were booked up. So my company put me here. The hotel is in a relatively inconvenient location for walking anywhere. The rooms are nice, the bathroom was nice. But I must say the front desk personnel upon check in and checkout (two different people) were both inept at their jobs. The check in lady had reservations for four of us yet assumed we were all staying in the same room. I had to clarify that no, we would all stay in our own room. She took over 30 minutes to check us in and we were the only people there. That night I requested a shuttle for 745am the next morning and was told that the shuttle only runs starting at 8 am. I showed the clerk the sign starting 7am to 7pm shuttle service and was told that the sign is wrong. But she did say that she would accommodate us. OK so the next morning I show up at 730 requesting the 0745 shuttle. The very rude front desk lady said that the shuttle only runs at 0730 and 0800. When I explained to her that we need to go at 745 she told me that that's not the way their system works. She never offered to call a cab for me, and just walked away. I work for a large air medical transport company here and we have at least 3-6 people in hotels occupying hotel rooms in Scottsdale every night of the year. I'm going to be sure to let my company know about the customer service that was shown to my crew and I during our brief stay.

Stayed November 2013, travelled on business
1 Thank Steven S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn & Suites Scottsdale North - Airpark

Property: Holiday Inn & Suites Scottsdale North - Airpark
Address: 14255 N 87th St, Scottsdale, AZ 85260-3680 (Formerly Wingate by Wyndham Scottsdale)
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Scottsdale
#20 Business Hotel in Scottsdale
#34 Family Hotel in Scottsdale
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Holiday Inn & Suites Scottsdale North - Airpark 3.5*
Number of rooms: 117
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Also Known As:
Wingate By Wyndham Scottsdale Hotel Scottsdale
Wingate Hotel Scottsdale
Holiday Inn & Suites Scottsdale North - Airpark Arizona

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