We stayed a week in a tower loft suite. Major screw up on check-in. We arrived around 2pm, were told the room wasn't ready that they would call us. We checked back several times, we were sitting in lobby entire time and finally my husband went up at about 4:10 to desk AGAIN. They said they tried to call us, but obviously did not call.
Room itself was great. There could be a little better patio furniture, the couch was pretty uncomfortable, but the kitchen had everything we needed. The towels weren't the best, but overall, we really enjoyed the room.
Housekeeping and maintenance of the grounds was excellent. Overall, the stay was nice, but the front desk should have understood that they are the first impression.
- Official Description (provided by the hotel):
- Hotel Valley Ho is a true icon in Downtown Scottsdale. Originally opened in 1956 and restored to its former splendor, this urban retreat blends mid-century-modern style with contemporary amenities. Every room has a private patio or balcony and floor-to-ceiling glass, perfect for enjoying Arizona's sunshine. Dine at ZuZu, relax at VH Spa for Vitality + Health, and take a dip in two cool pools. Call the hotel directly to get the best deal. ... more less
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- Also Known As:
- Valley Ho Hotel
- Valley Ho Scottsdale
- Hotel Valley Ho Scottsdale, Arizona