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“Currently Under Construction”

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Courtyard Scottsdale at Mayo Clinic
Ranked #42 of 75 Hotels in Scottsdale
Certificate of Excellence
Durango, Colorado
Level Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Currently Under Construction”
Reviewed 24 September 2012

We stayed here while scheduled for a Mayo Clinic appointment. Easy to make reservations and for getting the Mayo discount. We received an email ahead of time to let us know that they were under construction. I called and was assured a quiet room. Checkin was easy to find and friendly. The room was medium sized with full window opening to a beautiful view of the desert. Separate sink to bathroom. We seemed unable to control the air conditioner and we got a bit warm during the night. Quiet was average, as we were awoken at 4:00AM by a neighbor SKYPing. Due to construction, the restaurant seating is very limited, and there is no room service. The waitress put our order on a tray and we went back to our room to eat. Food was good, but average. There is an shuttle to the Mayo clinic, which is just across the street. We discovered that there are less expensive places to stay within a 10 minute drive to the Clinic. If you need the convenience of the shuttle than this would be the place. Since we could drive ourselves, we opted to save $67.00/night and checked into another chain hotel. (Be sure to compare online rates with phone inquiries - we found online to be less)

  • Stayed September 2012, travelled on business
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Helpful?
2 Thank 2amigos_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen B, General Manager at Courtyard Scottsdale at Mayo Clinic, responded to this review, 3 October 2013
Thanks for letting us know about your recent experience and how you loved the location in the desert! We are pleased to tell you our remodeling in the rooms and lobby is complete! We now proudly offer Starbucks coffee drinks plus the Bistro Plus that offers breakfast, lunch and dinner. Our guests are enjoying the creative and delicious meals and beverages with our full bar! Many of our guests prefer the convenience of staying close to the clinic. Others stay here for the location in a beautiful part of Scottsdale.
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153 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Italian first
  • Russian first
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  • Any
English first
Texas
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 19 July 2012

A wonderful place to stay if you enjoy a quiet atmosphere and clean rooms. The pool was refreshing, we enjoyed the hiking trails around the property. Fountain Hills, only a few miles up the road, is a beautiful little town to shop and enjoy the fountain that splashes into the sky, every hour. The hotel staff are very kind and always cheerful. We had a breakfast package, but they were remodeling so there was no hot breakfast, so management gave us a lower rate, this is the kind of service every Marriott needs to follow, and I bet they will have a higher return on customers.

A great place to stay, we will return here again.

Room Tip: Ask for a second floor room if you enjoy quiet.
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank intime011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen B, General Manager at Courtyard Scottsdale at Mayo Clinic, responded to this review, 13 March 2013
We are delighted you liked our location in the beautiful Fountain Hills area in the Sonorant Desert! More importantly, our team loves hearing that they created a pleasant and cheerful experience as well as clean rooms! Should you be returning, you will find our make-over to be beautiful and comfortable! We love having everything new and exciting for our guests to continue to enjoy our city!
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Yucca Valley, California
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 May 2012

Very nice area, quiet no hassle. Rooms are very clean and staff is extremely nice. Does offer a breakfast buffet but not what you think. This was the only down fall I found for this hotel. Breakfast buffet is extra charges $9 for bread and fruit or $11 with eggs and meat. Not worth it go down the road a short ways and get a much better breakfast for less.

Room Tip: I would think every room you will have a great view all in board facing rooms over look pool and hav...
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen B, General Manager at Courtyard Scottsdale at Mayo Clinic, responded to this review, 13 March 2013
You will love the new look and feel of our hotel since the remodeling in late summer! From top to bottom we have created a beautiful and comfortable space. Food options are available from 6AM-1PM and 4PM-11PM with creative and delicious menu items at all price points! For those coffee lovers, we proudly create STARBUCKS drinks so you no longer have to drive to enjoy them! Our full bar offers a variety of beverages too! Other food options are the snacks, frozen items and beverages in our Market next to the desk. We believe you will be pleased with the changes and hope you return and let us know your opinion!
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San Diego, California
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 May 2012

I stayed here for business in April, 2012. The location was perfect for me since the conference was at the Mayo Clinic. The buffet breakfast was very nice. Most of the visitors at the hotel were patients and their family members. The staff was extremely friendly and helpful.

My only complaint was the air conditioner in room. Every time it kicked on, it made a very loud noise that jolted me awake. With high temperatures, it kicked on often – so I was awakened multiple times during the night.

  • Stayed April 2012, travelled on business
    • Value
    • Location
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Helpful?
Thank Annette J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen B, General Manager at Courtyard Scottsdale at Mayo Clinic, responded to this review, 13 March 2013
Thank you sincerely for your comments on the friendly and helpful staff! It is great to know their passion for customer service does make a difference! Our apologies for the noisy air conditioner! During our hot season they do run often! At any Marriott we hope you would let the front desk know so they can determine if it is working properly! It is our intent that our guests enjoy a quiet environment for both sleeping and relaxing!
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Santa Ana, California
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2012

I am a patient at the Mayo Clinic and stayed her recently when I had some treatments scheduled. I've stayed here before and it was just okay, but this time, things were much improved. The hotel was cleaner and friendlier and the stay was an overall pleasant experience. It is very convenient to the Clinic, which is a plus. Used the pool this time and it was very warm and clean. The room was just a normal room, but quiet and I loved the location near the elevator. I've stayed at another comparablly priced hotel in the area with a Mayo shuttle and it was horrible compared to this one. The only knock I have here is that the price can be a little high. I know they can charge more during the winter months, but don't make the mistake of going too high...it's just not that great and it's kind of ridiculous when you charge the same as a luxury hotel.

  • Stayed April 2012, travelled solo
    • Value
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Helpful?
Thank GranimalNancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen B, General Manager at Courtyard Scottsdale at Mayo Clinic, responded to this review, 13 March 2013
How wonderful that you found this stay to be a pleasant experience and better than before! It is Marriott’s commitment to continually improve how we deliver customer service to each guest for every stay! Thanks for noticing. We do look forward to seeing you on a return visit!
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Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 April 2012

Had appt at clinics for that week. Convient,great service, helpfull staff. Thank you. Offered discounts to patience of clinic.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Parmend6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen B, General Manager at Courtyard Scottsdale at Mayo Clinic, responded to this review, 13 March 2013
Thank you for writing a review to tell others about our great staff! They are committed to taking care of each guest and enjoyed your pat on the back!
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Texas
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 16 April 2012

When rating a property I believe it should include the room, location, amenities and staff. Stayed here 5 nights while visiting the Mayo Clinic. Based on some reviews I almost did not, am glad that I followed instinct.

Older Courtyard scheduled for a remodel later this summer. Currently-nice rooms, standard issue bathrooms, some room locations better than others as is the norm in any hotel anywhere. First night was spent in a room with a very loud air-conditioner, asked to be moved and was accommodated with a smile and a new room (while they were fixing the air in the old room).

While breakfast is not complimentary for anyone (not even Marriott golds +) you have a nice choice between the buffet and the menu and I think an average $10 - $12 bill is not expensive at all for a hotel breakfast.

What makes this Marriott Courtyard OUTSTANDING in my opinion is the staff. Friendly, helpful, kind. Every staff member I encountered from front desk to maid service to the drivers of the courtesy shuttle went over and above the norm in good service, friendliness and helpfulness

I would stay here even if not visiting the Mayo... actually am looking forward to it! I did not really find it "remote" rather not really a far drive to anything while in a lovely area.

Room Tip: I prefer the second floor as mentioned by others and I love having a balcony overlooking the pool.
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  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TexasKrysia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen B, General Manager at Courtyard Scottsdale at Mayo Clinic, responded to this review, 13 March 2013
How pleased we are to learn you consider our team OUTSTANDING! What a great compliment that validates the staff’s commitment to providing every guest the best service possible. You will love our new look in the rooms and the lobby as the work was completed in October 2012. Food options are exciting and delicious for breakfast, lunch and dinner with creative menu items and simple grab-and-go items as well! Our guests can still enjoy our Marketplace with snacks, beverages and frozen items. Please visit again!
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Additional Information about Courtyard Scottsdale at Mayo Clinic

Property: Courtyard Scottsdale at Mayo Clinic
Address: 13444 E Shea Blvd, Scottsdale, AZ 85259-5405
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#39 Family Hotel in Scottsdale
#44 Business Hotel in Scottsdale
#46 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): £
Hotel Class:3 star — Courtyard Scottsdale at Mayo Clinic 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Courtyard By Marriott Scottsdale Mayo Clinic Hotel Scottsdale
Courtyard Scottsdale Mayo Clinic
Scottsdale Marriott
Scottsdale Courtyard
Courtyard Scottsdale At Mayo Clinic Arizona

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