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“A consistant property with excellent overall service” 4 of 5 bubbles
Review of Scottsdale Marriott Suites Old Town

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Scottsdale Marriott Suites Old Town
Ranked #34 of 75 Hotels in Scottsdale
Certificate of Excellence
Saint Louis, Missouri
Level Contributor
51 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“A consistant property with excellent overall service”
4 of 5 bubbles Reviewed 17 June 2013

I'm a reoccurring guest at this property and I normally stay for 2-3 nights. Overall the hotel is excellent. The rooms are a nice size and have excellent internet coverage along with good TVs with HD channels. The laundry is complimentary and the front desk will provide you with detergent. The buffet breakfast in the morning is above average but has decreased a bit since my last visit in that some food items were not replaced in a timely manner. The fitness center at this hotel is below average with an insufficient variety of equipment to enable a full upper and lower body workout. I elect to go to 24 Hour Fitness when I'm in town as I can't get a good workout at the hotel. This is the only disappointing area of the hotel and it can easily be corrected as there is enough space in the fitness center to install more equipment and a wider variety of free weights.

One problem I encountered during this stay was the bedding. When I got into the bed at night I noticed that the sheet under the comforter was so short it could not go more than halfway up the bed. Housekeeping addressed this problem but not tucking the sheet in at the bottom so it could be pulled up the right distance. Ultimately the problem is the hotel's use of hold sheets that have shrunk in the wash to the point they are unusable. I asked housekeeping the change the sheet the next morning but I encountered the same problem the next night so either the sheets were not changed or the problem is widespread.

Overall this is an excellent property and it is my preferred location to stay when visiting Scottsdale.

Room Tip: Select a room away from the pool to avoid noise.
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  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Seattle0007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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401 reviews from our community

Traveller rating
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    5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
Warwick, Rhode Island
Level Contributor
189 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 30 May 2013

This property has a great location with lots that you can walk to in the area. The staff was fantastic. However, the food was mediocre and the cleaniness wasn't what I hoped it would be. The rooms were large and comfortable. It's too bad housekeeping wasn't at the same level.

  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RI02886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prescott Valley, Arizona
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 18 May 2013

I stay at a lot of Marriott properties. I expect great, friendly service and this hotel did not disappoint. The rooms are large, the beds super comfortable and the staff couldn't do enough for us. They are very knowledgeable about the area and you can rely on their recommendations. We never had to wait for our car. We called from our room and it was ready before we arrived in the lobby, even when we checked out at 4:30AM :)
This was our second trip to Scottsdale and our first stay at this property. We will definitely stay here again.

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ClareGoWest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Collegeville, Pennsylvania
Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 bubbles Reviewed 14 May 2013

We stayed at the Scottsdale Marriott Suites, Old Town from May 9-13 during a 4 game Phillies series against the Diamondbacks. Our flight from Philly had us arriving in Scottdale right around 10:45 am. We were pleasantly suprised that a room was ready for us. Upon entering our room, we were delighted to find it was truly a "suite" with seperate sitting room, bedroom, bathing/toilet and a seperate area for the ladies to get ready. All amenities were above average and the bedding and towels fantastic as we've become used to when dealing with Marriott properties. We found the staff to be friendly beyond what one becomes used to when travelling and yet not to the point where it seemed insincere. They TRULY wanted you to enjoy your stay. The two people that immediately come to mind are Cory and Matt from the front desk area that made fantastic dining and leisure suggestions and made sure we got there. Thanks guys !!
The hotel is literally located 1/2 block from Old Town and if you tire from walking, the free trolley strolls by on average, about once every 15 minutes. Even if you're not tired, it's worth a ride just to see what Old Town has to offer.
If and when we return to Scottsdale, we would definately will be staying at the Scottsdale marriott Suites Old Town

  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TomMcMenamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trenton, Michigan, United States
1 review
5 of 5 bubbles Reviewed 14 May 2013

Each and every time I stay in this hotel, the staff is very personable and informative. This hotel is very clean. The rooms are spacious and balconies are available. All the amenities I need are offered. My favorite hotel in Scottsdale!

  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OpusMHM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ogden, UT
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 2 May 2013

Modern, well put together hotel. Rooms are large and very clean. I stay in a lot of hotels and the bed here was outstanding, very comfortable. The room had a very small balcony which I wished had a chair. The bathrooms are very nice except there was not much water pressure in the shower. This could be due to the fact that I was on the 8th floor. The staff is very friendly and helpful. Overall a great stay but this hotel is really set up for business only. Within walking distance to Old Town.

Room Tip: The higher up you are the quieter it will be.
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  • Stayed May 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Skyburner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 24 April 2013

From the second you walk into the lobby, you know what type of stay you will have. This place was so clean and so up to date, that it made you feel high class. The rooms were perfect with comfortable beds, and good water pressure in the shower. Furniture was up to date and the air conditioning worked great. Location was close to everything. It's a must stay.

  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cuzjoe11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Scottsdale Marriott Suites Old Town

Property: Scottsdale Marriott Suites Old Town
Address: 7325 E 3rd Ave, Scottsdale, AZ 85251-3902
Region: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Scottsdale
#34 Romantic Hotel in Scottsdale
#42 Family Hotel in Scottsdale
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Scottsdale Marriott Suites Old Town 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Scottsdale Marriott Suites Old Town Hotel Scottsdale
Marriott Scottsdale
Scottsdale Marriott Hotel Old Town
Scottsdale Marriott Suites Old Town Arizona

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