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“An Oasis of Luxury”

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Fairmont Scottsdale Princess
Ranked #16 of 75 Hotels in Scottsdale
Certificate of Excellence
Penticton BC
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“An Oasis of Luxury”
Reviewed 14 May 2012

This is a hard review to write as I will , no doubt, run out of superlatives for this resort. It was our first time here and we were are all still left in awe at this beautiful palace. It's a large resort, yes, but every inch of the grounds are manicured and fragrant, and at every turn and in every nook there is something appealing and unique. Although the resort may be nearly full, the impression you get is that there is barely anybody there. The pools are expansive and each has it's own atmosphere, from the child friendly splash and slide pool, to the large and formal Eastern pool, to the South pool and it's bar, food and music and finally to the pool in the Casita area, where peace and quiet seem to be valued above all else. At all locations you can find an area to yourself and often the pool is yours and yours alone for the day. I'm not a golfer (it has all the appeal of rectal surgery )and perhaps most guests go off to the PGA course, or others shop in the high end outlets in Scottsdale, or many probably have to go to meetings ; this is all fine, as it means that families have the run of the place all day long!
The interior of the rooms are tastefully furnished and you aren't left wanting for much. A lot has already been written about the fabulous dining, so I won't add any more other than to say that it's all true and that a visit to the Mexican themed restaurant is a must. I begrudgingly eat fish, but the Salmon dish in there was mouth-watering. Many thanks for the staff for suggesting something that I would normally eat only under major sedation or upon threat of death.
Our kids spent hours and hours just wandering the beautiful gardens. Otherwise the pools and the kids club kept them happy. Initially the 8 and 5 year old were reluctant to go to the club, but after one morning there we had to let them go every day as the consequences and temper tantrums would have been too much to bear. Worse , probably than golf or seafood. Or surgery.
Again, the club was often empty and the kids have the run of the superb facilities. They can pan for gold, catch fish in the beautiful ponds, or just play all day on the waterslides. (42 inch limit, I vaguely remember...although smaller kids seemed to be allowed down if held by an adult). I still hear about the catfish that got away, and how big it was etc.etc....
So...fighting back the tears now that we are home, I will endeavour to say "thank you" to all those whom I remember. Firstly, Amy on the front desk...you welcomed us with such a smile and such a helpful nature that we can never forget you. Erin...your enthusiasm for the area was addictive and you were a wealth of knowledge on all things from Malls, shoes, native history to Frank Lloyd Wright. Rebecca from Derbyshire at the East pool...you are outstanding and I hope you achieve your dream of nursing. Your humour and insights into the area were priceless. Well done, lass! Julio , at the Hacienda restaurant...pure class, and the beautiful waitress who was pregnant and who came to say hello to us on two occasions....thank you! Sorry we never got to know your name, but you made our nights there very memorable. Never again will I run away screaming from fish....maybe. Jessica, down in L.V Restaurant....THANK YOU! The kids loved the club so a big hello and thank you must also go to Ethan and Mike and Diane down there. You put up with my "ankle biters" , so you deserve a medal, boys and girls! Both of my girls adored you all.
What makes this place so extra special is the staff. Not one bad thing to say. They all looked happy and went the extra mile to make sure you,too, were happy. Nothing was too much for them, from the blonde haired chap who first met us, to the pool cleaning dude who was having a Hell of a problem with the filter in the Casita pool. All were magnanimous and gracious. How do Fairmont do it...? They must offer some damned good pay package and pension scheme, or else their staff are the best treated in the area. Maybe they offer free beer to the staff. Whatever it is, please keep doing it as it bloody well works!
We will definitely return. Best holiday thus far. The previous trips have all been "all inclusive" affairs in Mexico and the Caribbean. This appeals to us Canadians as you don't feel guilty about the volume of beer you drink. This is, obviously, NOT all inclusive, hence you get a bill at the end of the stay. This makes to overall costs a little higher than the All Inclusive options. However, the standard of luxury is far higher, the food is better and not just re-heated and mass produced, and you are treated as an honoured guest and not just a paying tenant. I totally understand both options, and for us, at this time, with our family (and...er...cheap flights from Canada), this was the better option.
Confession time: we upgraded to a Casita. It was well worth it and made us feel like we were Lord and Lady Muck. Hence, this review may be a little biased as it is the best area in the best resort. I'd do it again in a heartbeat.
PS Thank you to Debbie in the Fairmont Hotel Vancouver as she suggested that we would like this place. Damn it! She was right!

Room Tip: Gather up all the Fairmont upgrade certificates you can get and get a Casita, or ask the staff if t...
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  • Stayed May 2012, travelled with family
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Helpful?
2 Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rothbury, United Kingdom
Level 6 Contributor
121 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 13 May 2012

Well were do we start with this one! This has to be the most enviromently damaging hotel I have ever stayed in. They have dozens of out door gas fire pits as well as water features that incorporate burning huge amounts of natural gas. Yes its spectacular, I struggled emotionally between being wowed by it and distressed by the waste and damage being caused to the enviroment. Now in the hotels defence it may have some kind of carbon off setting programme, but I saw no evidence of this! It does however offer free parking if you drive a hybrid (LOL) Anyway, the pools are lovely, the spa one of the best I have ever seen. Food in the restaurants we tried was good, service overall was fine. We had a casita suite, freinds had a faimont room. don't waste your money on the casita. Standard room was more modern and may have been made over more recently. Especially the bathroom. Comparing this hotel to the Hyatt Gainey Ranch there is no contest, Hyatt win hands down.

Room Tip: This a very spread out resort, some rooms are quite a hike from reception and restaurants. Ask to b...
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  • Stayed April 2012, travelled with family
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3 Thank fussyrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartford, Connecticut
Level 5 Contributor
82 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 11 May 2012

This was my second stay at this location. The first in 2010 was excellent and the room overlooked the rose garden, a fabulous stay for 4 days. This trip for 3 days was not as ideal. The resort is fast becoming a mega resort with expansion that is ongoing so if you are looking for a smaller more quaint location this may not be good for you, it did not bother us. I was not thrilled to be given a room facing the tennis courts with the bright lights and the constant sound of the players and was told there were no other rooms available. It was worse the following morning when we were wakened by the sound of the construction and beeping of backing trucks at 6:45 a.m. They found a room later that day and we went to the older side but a bed that was not nearly as comfortable as the newer ones. This is a beautiful location with a great pool and friendly staff. The restaurants are very good and there is a nice fire pit area to sit at night if the temperatures are cooler. My rating is based on the more recent stay which was not as good.

  • Stayed April 2012, travelled on business
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3 Thank whataboutthecustomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, PA
Level 6 Contributor
146 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 8 May 2012

Although I was out in Scottsdale at the Fairmont Princess for a work conference during the month of April, I couldn't help enjoying my experience at this destination. It lived up to my expectations of a first class resort while receiving the highest level of service. The villas were very spacious and nice, the pools were great, and La Hacienda was one of the best Mexican restaurants I have been to in recent memory. Too bad I am not a golfer, but there seems to be a lot of quality options nearby. Perfect warm weather also. Finally, the bar at the center of the resort is a fun place to socialize in the evening. Can't wait to return with my family.

  • Stayed April 2012, travelled on business
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Helpful?
1 Thank BRITOPSPIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
florida
Level 6 Contributor
779 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
Reviewed 8 May 2012

Recently stayed here for a family event .
The rooms were very nice and because we were members of the Presidents Club I got free wifi.
All of the facilities were first class.
We have traveled all over the world and the staff at this resort were among the friendliest,helpful I have ever encountered.

  • Stayed April 2012, travelled with family
    • Value
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Helpful?
Thank bradyboy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canadian Rockies, Canada
Level 5 Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 7 May 2012

The hotel grounds are absolutely beautiful. We stayed in one of the caistas, and while private and spacious, they are expensive for what you get. The age is sadly starting to show, and the beds were not as comfortable as at some hotels. There was a wedding one of the nights we were there, and the noise carried all over the property until late at night. Parking was convenient and not an issue; close to the casitas area (this one is reserved for casitas guests, so this could be why).

The pools are amazing. We spent time at all but one of them (there are 4 in total), and found them absolutely incredible! The service was great despite what some reviewers say. We had drinks and food, and found that unless you gulped your drinks, the waitress came just often enough. They play great music at the main pool, while the casita pool was nice for relaxing with a book, listening to the birds and a persistent wood-pecker :)

Do have dinner at La Hacienda. It was amazing! The staff, the food, the ambiance. We couldn't have asked for a better meal and kinder, more attentive service. The same can not be said for the LV Bistro. That was just ordinary. Not bad, but not great either. Just ordinary.

Would stay here again if rates were good. Otherwise might try something different, as the $500 per night we paid was a little on the high-end, in terms of value for money.

Room Tip: Ask for a quiet room away from main pool, as some can get quite noisy according to guests we spoke t...
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  • Stayed March 2012, travelled with family
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Helpful?
Thank traveldays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 May 2012

We rented a two bedroom master suite (not a casita) for our daughters 16th birthday. She invited ten girls to hang at the pool and spend the night. The girls had a good time and overall it was pretty low stress for us. The suite was located close to the pools and had a fire pit in front of it. The adults stayed in one of the bedrooms and the girls stayed in the living room and the other bedroom. The living room had a sectional couch and a queen Murphy bed, and a dining room table. The room did not have a kitchen (the casitas did, but we did not want to be far from the main pool). Instead, we had a large bar area. It had a microwave, that we used for popcorn during their movies. It had a empty half sized fridge, a sink and a counter. We brought blenders and ingredients for mock-tails (virgin coladas, Shirley Temples etc.). We had pizza and wings delivered. They even had a place to plug in her iPod for music. It really was pretty easy and low stress. The property is gorgeous. Pool slides, volleyball nets, even fishing in the lagoon. It wasn't cheap, but overall easy and fun. We were unable to check in until 4:00 even though we arrived at 12:00., the kids hung out by the pools, but it was a pain for us.

Room Tip: The casitas are really far from the main pools. It is a pain to take our young kids all over the re...
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  • Stayed May 2012, travelled with family
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Helpful?
2 Thank braynpayn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont Scottsdale Princess

Property: Fairmont Scottsdale Princess
Address: 7575 East Princess Drive, Scottsdale, AZ 85255-5802
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Scottsdale
#7 Luxury Hotel in Scottsdale
#7 Romantic Hotel in Scottsdale
#8 Top resorts Hotel in Scottsdale
#8 Spa Hotel in Scottsdale
#16 Family Hotel in Scottsdale
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fairmont Scottsdale Princess 5*
Number of rooms: 750
Official Description (provided by the hotel):
From the moment you set foot on the grounds of the AAA/CAA Five Diamond Fairmont Scottsdale Princess, you are surrounded by a mystical landscape of lagoons, fountains, fire pits, colorful desert plants and expansive green spaces – all set amid the sun-drenched Sonoran Desert and the majestic McDowell Mountains of Arizona. Blending exquisite pampering and warm, personalized service with alluring Spanish-style architecture and outdoor adventure, the Fairmont Scottsdale Princess offers all of the superb amenities you expect from a world-class destination resort: -Lavish Well & Being Spa, featuring a variety of spa, wellness and fitness services -Two championship-level TPC golf courses, home to the Annual PGA Tour Waste Management Phoenix Open -Six sparkling heated pools, featuring waterslides, cabanas, poolside service and a 9,000 sq. ft. white sand beach -Five award-winning restaurants and lounges, with something delectable for every taste -316,000 square feet of flexible event space, including both indoor and outdoor venues with two conference centers -Trailblazers Family Adventure Center, offering a wide range of onsite activities to keep kids happy and engaged -Personalized Concierge services, offering access to exciting activities to satisfy everyone ... more   less 
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Also Known As:
Fairmont Scottsdale Hotel Scottsdale
The Fairmont Scottsdale Princess
Fairmont Hotel Scottsdale
Scottsdale Fairmont
Scottsdale Princess
Fairmont Scottsdale Princess Arizona

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