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Fairmont Scottsdale Princess
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Reviews (3,692)
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Reviewed 14 July 2014

We again stayed at the Fairmont Princess for the 4th of July. Once again, this is an unbelievable experience for adults and kids. Very event was on time and ended when it was supposed to. Very efficient staff and very accommodating. The staff goes way out of the way to insure your stay in the best ever. The Fairmont offers many activities for both adults, young kids and tweeners.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Fairmont Hotels & Resorts
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014 via mobile

The facilities are beautiful. I had a chance to try two of the restaurants and the Richard Sandoval restaurant was one of the best meals ever! The staff was courteous and accommodating. While I did not have a chance to enjoy the pools they are beautiful. Lots of comments about the property being too spread out. I thought the property was very easy to navigate and the staff more than willing to provide cart service if needed. Will definitely go back.

Stayed: July 2014, travelled on business
Thank Katie224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontScottsdl, Public Relations Manager at Fairmont Scottsdale Princess, responded to this reviewResponded 21 July 2014

Dear Katie224,

Thank you for sharing a few thoughts about your time at the Fairmont Scottsdale Princess. It was our pleasure to welcome you to our resort and share so much of what makes it special. “One of the best meals ever” is high praise and we hope to meet and exceed your expectations with each subsequent stay. Hopefully, you have a chance to experience our many pools in the future as well. Until then, please let us know if there is anything we can do to be of service.

Sincerely,

Valerie Lee
Director of Public Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

My wife and I have been to the Fairmont Scottsdale many times, and always find it a great experience. This time we went for July 4 weekend, and it was even better. We booked a Fairmont Gold room and enjoyed the lounge and amenities that came with it, including spa access, where we got a cabana and swam in the no-children rooftop pool. Quiet, serene, lovely. Attention and service from all the staff (including the restaurants) was outstanding. Ideal for romance, and perfect for families too - everywhere we went we saw families with children of all ages and activities ranging from fishing to zip-lines. With the holiday, there was live music, fireworks, and air show with antique plans doing a flyover. I can't imagine how they could top this - it was great.

Room Tip: The Fairmont Gold rooms are very nice - suites actually. The casitas are ideal if you have a family group.
  • Stayed: July 2014, travelled as a couple
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Thank jeffOnTheRoad2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontScottsdl, Public Relations Manager at Fairmont Scottsdale Princess, responded to this reviewResponded 21 July 2014

Dear jeffOnTheRoad2010,

Thank you for reviewing your 4th of July stay at the Princess. We appreciate your loyalty and it was our pleasure to welcome back you and your wife for such a special occasion. As you said, we take great pride in providing an ideal environment for all our guests, from families to couples to business travelers. We would love the opportunity to “top” your most recent visit! (Our “Christmas at the Princess” festival kicks off November 20.) If there is anything we can do to assist in planning a stay, please let us know. Again, our sincere thanks!

Sincerely,

Valerie Lee
Director of Public Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

I have given an average rating based on the cost. The Fairmont strives to be a luxury hotel, yet is not transparent regarding costs associated with staying. The beds are comfortable and the staff is helpful and friendly. The conference room chairs are very hard to sit in for long periods of time. I attending a week-long conference.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontScottsdl, Public Relations Manager at Fairmont Scottsdale Princess, responded to this reviewResponded 21 July 2014

Dear Lisa C,

Thank you for your review. We are pleased to hear you found comfortable accommodations and friendly staff during your time with us. However, it is concerning that your overall experience has been affected by questions of value and issues of comfort in our meeting spaces. I encourage you to contact me directly at your earliest convenience if I may be of assistance. We try to be as clear as possible about all charges and I hope to clarify any misunderstandings. (For example, groups may contract fees for luggage services.) I can be reached via email at Valerie.lee@fairmont.com and look forward to speaking with you.

Sincerely,

Valerie Lee
Director of Public Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

From the moment you drive up, you are treated just like the name , a Princess. We spent our 27th Anniversary and was not disappointed. From check in to check out!!! the food is wonderful as well as the staff. A very clean Hotel with all the amenities you could want.

  • Stayed: June 2014, travelled as a couple
    • Value
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Sonya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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