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“Fairmont Princess Scottsdale”

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Fairmont Scottsdale Princess
Ranked #12 of 75 Hotels in Scottsdale
Certificate of Excellence
Shanghai
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fairmont Princess Scottsdale”
Reviewed 22 July 2014

Overall an excellent experience from the beautiful grounds, to the spacious guest room with walk in closet, to the hospitable staff. They have beautiful pools and on Satuday night they do a fireworks show which is great for families with young kids.

  • Stayed July 2014, travelled with friends
    • Value
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Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank RachinChina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontScottsdl, Public Relations Manager at Fairmont Scottsdale Princess, responded to this review, 28 July 2014
Dear RachinChina,

Thank you for taking the time to review your stay at the Fairmont Scottsdale Princess. It was our pleasure to welcome you to our resort and we’re delighted to hear you enjoyed every moment. As you noted, every Saturday night through Labor Day, guests can enjoy a fireworks display, with the best views available from our South Pool or Princess Plaza.

Next time you’re in the Scottsdale area, we hope you’ll think of the Princess. We look forward to serving you again soon.

Sincerely,

Valerie Lee
Director of Public Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,054 reviews from our community

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English first
Scottsdale
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2014

Amenities and planned events here are great, especially for kids. We came for July 4th and had trouble booking because I was told over and over again that the night was booked. When a friend said that she had booked the same night I called and asked to speak with a manager and was them told that I needed to book 3 nights for the holiday. Not a problem but this could have been resolved with any one of the 3 booking agents I spoke with prior. Lost items at the hotel were not followed up with any seriousness and found out later that a formal lost item request should have been filed but the front desk agent did not discuss this as part if the process. Great hotel but if they don't tie up some loose ends they could become difficult to deal with in the future.

  • Stayed July 2014, travelled with family
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Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Collene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontScottsdl, Public Relations Manager at Fairmont Scottsdale Princess, responded to this review, 28 July 2014
Dear Collene K,

Thank you for spending your holiday weekend with us. We hope you enjoyed the celebration as much as we did. We do regret that you had difficulties with reservations and lost and found. Your feedback will be addressed to ensure a smoother experience going forward. (Also, I would be happy to follow-up on your lost item and can be reached at valerie.lee@fairmont.com.) Thank you again for choosing the Fairmont Scottsdale Princess for your holiday. We hope you’ll make it a 4th of July tradition.

Sincerely,

Valerie Lee
Director of Public Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glendale
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2014

The resort is beautiful and caters to all groups of people. We had a staycation in July with 2 toddlers. The entire staff was welcoming,warm and friendly. The pools were refreshing. The food at each restaurant on site was delicious. I would recommend this venue to everyone. We will be back.

  • Stayed July 2014, travelled with family
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    • Location
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Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Anita D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale
1 review
Reviewed 19 July 2014

Great family resort with lots of activities for all ages. Fishing, watersides, multiple pools, dive in movie, fireworks, kids club to name a few. Techno slide at night was a great asset and never a long line since there are two slides.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Otisj
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 July 2014

This resort is lovely. The staff was a little rude at times and their parking situation is HORRIBLE. I asked many people where I could self park and was continually told to just go to the valet. The valet is $20 a day. This was terrible.

  • Stayed July 2014, travelled solo
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Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank OtisJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontScottsdl, Director of Operatoins at Fairmont Scottsdale Princess, responded to this review, 25 July 2014
Dear Otis J,

Thank you for expressing your concerns. Though we are pleased that you found the grounds to be beautiful, it is disappointing to hear that your visit was not entirely pleasant. We strive to provide friendly, personalized service to every guest and I apologize if you feel our staff did not always uphold this standard. For the convenience of our guests, we recommend the use of our valet services and we also direct guests to self-parking. If you would like to discuss your experience, my email is gerard.mauvis@fairmont.com and I would welcome the opportunity to address your concerns. We thank you for visiting us.

Sincerely,

Gerard Mauvis
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottsdale
1 review
Reviewed 18 July 2014

WOW! 1st class all the way. No better hotel in Scottsdale. Food was great, pool was great, service was exceptional. If you traveling to Scottsdale AZ this is the one and only place to stay. LOVED IT!!!


  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Chris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 July 2014

My husband and I stayed here for a week for our annual vacation. First off the resort is sprawling and beautiful, sitting on 65 acres. Love the architecture and Arizona weather albeit it was a little humid, not nearly as humid as east coast. When we arrived, we were given a room near construction zone. Apparently they are restructuring the hotel. We spent 2.5 hrs trying to find a room we were comfortable with away from the construction noise, due to the construction the availability of rooms were limited we were told. Finally settled on a room near the east pool. The other con is the beds/mattresses are firm and older. We were told they are adding new mattresses to the rooms in phases. Hoping they upgrade to a medium firmness with a pillow top feel. Never before had we experience a not so good mattress, especially at a 5 star resort?? We requested memory foam, wasn't given that until the near end of our stay. Other than those two issues, guest services was very good, food was delicious at La Hacienda! Pools/whirlpool were clean and spa facility was fantastic!!

Room Tip: Make sure you ask about construction and mattress quality.
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  • Stayed July 2014, travelled as a couple
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Helpful?
1 Thank Bronzegirl6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont Scottsdale Princess

Property: Fairmont Scottsdale Princess
Address: 7575 East Princess Drive, Scottsdale, AZ 85255-5802
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Scottsdale
#6 Top resorts Hotel in Scottsdale
#6 Luxury Hotel in Scottsdale
#7 Romantic Hotel in Scottsdale
#7 Spa Hotel in Scottsdale
#16 Family Hotel in Scottsdale
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Fairmont Scottsdale Princess 5*
Number of rooms: 750
Official Description (provided by the hotel):
From the moment you set foot on the grounds of the AAA/CAA Five Diamond Fairmont Scottsdale Princess, you are surrounded by a mystical landscape of lagoons, fountains, fire pits, colorful desert plants and expansive green spaces – all set amid the sun-drenched Sonoran Desert and the majestic McDowell Mountains of Arizona. Blending exquisite pampering and warm, personalized service with alluring Spanish-style architecture and outdoor adventure, the Fairmont Scottsdale Princess offers all of the superb amenities you expect from a world-class destination resort: -Lavish Well & Being Spa, featuring a variety of spa, wellness and fitness services -Two championship-level TPC golf courses, home to the Annual PGA Tour Waste Management Phoenix Open -Six sparkling heated pools, featuring waterslides, cabanas, poolside service and a 9,000 sq. ft. white sand beach -Five award-winning restaurants and lounges, with something delectable for every taste -316,000 square feet of flexible event space, including both indoor and outdoor venues with two conference centers -Trailblazers Family Adventure Center, offering a wide range of onsite activities to keep kids happy and engaged -Personalized Concierge services, offering access to exciting activities to satisfy everyone ... more   less 
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Also Known As:
Fairmont Scottsdale Hotel Scottsdale
The Fairmont Scottsdale Princess
Fairmont Hotel Scottsdale
Scottsdale Fairmont
Scottsdale Princess
Fairmont Scottsdale Princess Arizona

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