We ended a two week vacation at The Phoenician.
The Hotel- WOW - gorgous! From the moment you enter you are greeted by luxury. We had booked a grand deluxe room. We were offered an upgrade to the casita (but we loved the feel of the Hotel). We did look at the Casita but it seemed older and not as bright and pretty. We had an amazing view (4th floor facing the pool) outstanding view of the pools!! Very spacious room. Very clean. Large bathroom. We had a king bed and our younger children shared the pull out bed. The ladies at the front desk were super sweet.
The Pools- We had a wonderful time at the pools which were not crowded. And being from NJ- we did not find it too hot. We had plenty of shade under the umbrellas and stayed cool in the pools. I Highly suggest - buy the $11 Surge cup and use it all week to refill your drink (ice tea or soda). Well worth the price as one ice tea would be $4. Loved the poolside service- especially on the kids menu the grilled chicken tacos...grilled chicken, lettuce on a soft tortilla, with a side of salsa and guacomole and tortilla chips. Everyone in our family loved these.
The Mother of Pearl pool was gorgous!! We were disappointed that the "surge" splash area was closed...but the manager was so kind- she sent us up some snacks and a voucher for a free in room movie. The kids LOVED this!!! Thanks Jen!!!!
The only downside to the hotel were the bee's. There was a lot of bees around the pool area. We stayed in the pool most of the day - only out to go to the bathroom and eat. I told everyone to watch where they walked so they didn't step on any. The birds could be annoying too but I was more worried about someone getting stung.
My kids loved the pool side Chocolate and Vanilla Smoothies!
DINING: We enjoyed all of the restaurants. El Torazo- breakfast Buffet --- omlets/eggs, delicious muffins (blueberry were the best we have ever had).... Terrific service. Dinners at Relish (Casual- amazing Chicken Sandwich)....we wish they had a side traditional salad as an option to the tater tots.....we would have gone back if they had. J&G Steakhouse- dined there twice. OMG the shrimp cocktail were some of the best we ever had. The Lobster cocktail was fair- we expected it to be different that what it was.... The Filet Mignon was the BEST... we also had Ribeye (we all enjoyed that but the Filet Mignon was the best). The asparagus was delicious. Everyone was very kind...Even thought J&G is very upscale, they could not have been more friendly and accommodating, they allowed our kids to walk in from the ice cream shop with their ice cream in hand (we allowed them ice cream before dinner!)- it is vacation.
Cactus Walk - Highly recommend this tour- the hotel had it- it was on property and the kids enjoyed the walk as did we. No charge, but we did tip the man as it was a fun experience.
Oldtown Scottsdale- For $30 roundtrip the hotel will take you about 2 miles away. The kids enjoyed purchasing trinkets for soulveneers. I had wished they were open later so we could go at night but most of the stores are open from 10am-5pm. So we went early 10am so that we could spend the rest of the day at the pool. Highly Recommend Olive and Ivy Restaurant-Fantastic!!! WE had flatbread pizza, bruschetta, Caesar Salad...EXCELLENT food and service.... The stores were just ok. The kids were happy with their little gifts.
The Spa at Phoencian- We had visited a few other spa's in Arizona and we felt the spa needed updating. There should be a much better area for men/women to relax together. For Example in Sedona Mi Amo Spa has a co-ed indoor/outdoor pool area for guests... would have been great to have an hot tub (co-ed) and a much nicer relaxation room. The lazy boy leather chairs were kind of cheesy-- we did like the running water feature. Everyone at the spa was super nice. Jean gave an AMAZING massage. Highly recommend him. We got vouchers from TravelZoo- pre-paid discounted massage. The spa charged $28 for gratuity which was more than fair!
Concierge- was super friendly and helpful. Thank you Michelle!!!
Overall- My husband said this was his favorite hotel of the three we had stayed in. He enjoyed the live music in the lobby at night (piano). He enjoyed the luxury feel. Everyone was very nice. Very clean and pretty property. We would recommend this to our friends. If you go during busy season rent a cabana at the Mother Of Pearl Pool- well worth it - you get reserved seats in the cabana as well as outside of the cabana in the sun.
Last thought- they said they are trying to make it more of a family place... would suggest more activities at the pool for the kids (games every few hours run by the kids club).... and maybe an covered outdoor play area like at the Westin Keirland - Outdoor Huge Chess set, fooseball, ping pong etc)....
Thank you for a wonderful end to our vacation!!
- Official Description (provided by the hotel):
- The Phoenician is a luxury resort in Scottsdale, Arizona, situated on 250 acres at the base of Camelback Mountain. From May through September 2017, The Phoenician will be undergoing extensive enhancements to its signature public areas. During this time, the main lobby, front desk, pool complex, spa and select dining venues will be closed. These services and amenities will be available at alternate locations on the resort grounds. ... more less
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- Also Known As:
- The Phoenician, Scottsdale Hotel Scottsdale
- Phoenician Hotel Scottsdale
- The Phoenician Hotel Scottsdale
- The Phoenician, Scottsdale Arizona