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“Excellent Staycation at a Clean Hotel”

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Hyatt Place Scottsdale/Old Town
Ranked #16 of 75 Hotels in Scottsdale
Certificate of Excellence
GreenLeadersSilver level
Phoenix, Arizona
Level Contributor
133 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Excellent Staycation at a Clean Hotel”
Reviewed 30 June 2013

We spent a night at the Hyatt Place Scottsdale as part of a "staycation". We enjoy Old Town Scottsdale and chose the Hyatt Place because it was near where we wanted to be.

Hyatt Place rooms are pretty consistent throughout the chain. There is a large flat screen TV in the room that can be tilted towards the bed or the living area. Plenty of hook-ups on the TV cabinet to connect your laptop, iPad, etc. to the TV. The two areas are partially separated by a wall. The room comes with a desk and a fridge, but no microwave. Some rooms have bathtubs, most have showers.

Perhaps the most amazing thing about our room is that there were no housekeeping issues. Invariably when we stay at a hotel there is someone else's hair in the shower or on the sheets, or the room hasn't been vacuumed or something else that prompts us to notify management since we don't like living in someone else's filth. The Hyatt Place Scottsdale is one of only a few places we've stayed that was been immaculate in its cleanliness.

All the staff we met were quite friendly and helpful in accommodating requests.

Next staycation, we'll be back!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank XlntAdventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review, 1 July 2013
I am so pleased to hear that you enjoyed your "staycation" with us at Hyatt Place Scottsdale. I will pass on your thanks to our housekeeping team - they take great pride in their work and it shows.

Please keep us in mind for another get away. Thank you for your time and the great review of the property.

Sincerely,
Janet Woolf-Hof
General Manager
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666 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Colorado Springs, Colorado
Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 June 2013

This is a great place to stay - the rooms are clean and roomy, the pool was cool with misters and had a shaded patio, the staff is friendly & helpful, and the breakfast offered variety and quality. In addition to all this, the hotel has a substantial menu of food that can be ordered anytime. there is also a bar area and comfortable lobby to hang out in. There is nothing to dislike about this hotel, and we are a little uptight about where we stay. The hotel is walking distance to Old Scottsdale and 5th Avenue shopping district. The Performing Arts Center is about 1/2 mile away, and there are tons of restaurants to enjoy nearby.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ray B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review, 24 June 2013
We appreciate your time and candid feedback about the hotel. We are so pleased that you enjoyed all the amenities and found the staff to be friendly. The hotel staff have great pride in what they do (whether they are cleaning, setting up breakfast or checking someone in)!

We hope you have another opportunity to stay with us again in the future!

All the best,
Janet Woolf-Hof
General Manager
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London, United Kingdom
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 8 June 2013

We stayed here on our way to Sedona.
The hotel in overall was nice but according to the website the hotel was recently refurbished. I could tell it was a mixture of old and new. the bed area felt a bit dated while the living room had a new sofa and a nice touch which was great. our room was located next to the lift and at night they were many noises of people (especially young groups going to party). Breakfast was good with large variety.
location was ideal as we also went to the Desert Botanical Garden which is 5 mins away.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank londoner46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review, 10 June 2013
Dear Londoner46-
I am so pleased that you enjoyed your visit to Hyatt Place Scottsdale. I regret that your location was noisy next to the lifts. The hotel did get a remodel to the guest rooms last summer and we will continue to make updates this summer as well. We are getting new mattresses and drapes to compliment the other work that was done in the guest room. Other updates will be made to the fitness room, meeting space and lobby area. We are excited to be able to continue to make this a great place to stay.

Thank you for being with us and taking the time to review!
Sincerely,
Janet Woolf-Hof
General Manager
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1 review
Reviewed 29 May 2013 via mobile

We pricelined and got this hotel for $45 a night, usually between 89-128. It was splendid. The staff was absolutely wonderful... Nice and helpful as can be. The rooms were VERY spacious, and the beds were comfortable. The only thing I didn't like about the room was there is a big shower, but no bath tub. The location was perfect. We rarely used our car in the 5 days were stayed. I loved that their parking lot was watched closely by security. Made me not worry about break ins. I highly recommend this hotel, and I myself would stay here again anytime!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Armywife89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review, 30 May 2013
Dear ArmyWife89 -
Thank you for the great review! I am so glad that you were able to enjoy Scottsdale and all the hotel amenities. For any future visits, we do have some rooms with tubs (all of our rooms with two double beds have tubs as well as a few king, accessible rooms).

Safety and security of our guests is always our #1 goal. I appreciate you taking the time to share your experience about Hyatt Place Scottsdale.

Best regards,
Janet Woolf-Hof
General Manager
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Elizabeth, New Jersey
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 May 2013

I was at the Hyatt Place last week for 3 days and absolutely loved it! For starters, it's in a great location, between Old Town Scottsdale, the great restaurants/bars on/around Stetson Drive and the Fashion Square Mall. You can easily walk to any of these locations or take the free trolley which passes right outside of the hotel. The hotel was extremely clean, offered a great continental breakfast and a helpful staff. I highly recommend the Hyatt Place!!

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wvlz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review, 29 May 2013
Thank you for the great review of the Hyatt Place Scottsdale. We are so glad that you enjoyed your stay and appreciate you taking the time to tell others about your experience.

They always say location is key and we are located in the heart of it all! We hope to see you again in the future.

Best regards,
Janet Woolf-Hof
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 May 2013

I have stayed at the Hyatt Place for business three times in the last 2 months. I had never stayed at a Hyatt property before and I am impressed. The decor of the lobby and hotel is modern and sleek. The front desk staff is very helpful and friendly. I asked for a late check-out on 2 occasions and the staff was able to accomodate. Internet is free; breakfast is free and there are some nice choices beyond the normal continental breakfast fare; these were waffles and 2 breakfast sandwiches (the sandwiches are good). There is also a small market case at the front desk where you can buy snacks, drinks etc; and there is also a bar - all part of front desk / lobby area. The rooms are nice; sitting area, flat screen TV, desk/work area; microwave/frig/coffee maker. The hotel is in walking distance of Old Town which is convenient. I am looking forward to staying here again

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GalThatTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review, 28 May 2013
Dear Gal that travels -
We are so glad to be your "home away from home". We appreciate you taking the time to review our hotel and we are happy that you find it comfortable and enjoyable.

Hope to see you again soon when your travels bring you back to Scottsdale.

Best Regards,
Janet Woolf-Hof
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington, United States
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 22 May 2013

This is the second time we've stayed here, and both times we have enjoyed the location, the room and the lobby services. The location is ideal for the Old Town and Art District area. The rooms are spacious and have a pleasant sitting area. The lobby has a snack/wine/espresso bar available at all hours. The breakfast is very good, the lobby pleasant, and computer/printer availability good. The staff are all very pleasant and helpful.

Stayed May 2013, travelled as a couple
Helpful?
1 Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review, 28 May 2013
We are so glad that you were able to return to Hyatt Place Scottsdale and that you enjoyed your visit. We know that you have many choices in the area and we are glad that you selected us.

Thank you again for being our guest!

Sincerely,
Janet Woolf-Hof
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Place Scottsdale/Old Town

Property: Hyatt Place Scottsdale/Old Town
Address: 7300 E 3rd Ave, Scottsdale, AZ 85251-3995
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Scottsdale
#8 Business Hotel in Scottsdale
#13 Romantic Hotel in Scottsdale
#18 Family Hotel in Scottsdale
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hyatt Place Scottsdale/Old Town 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Hyatt Place Scottsdale Old Town is located approximately 3 blocks from Old Towne Scottsdale and 15 miles from Sky Harbor International Airport ... more   less 
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Also Known As:
Hyatt Place Scottsdale Hotel Scottsdale
Scottsdale Hyatt Place
Hyatt Scottsdale
Hyatt Place Scottsdale/Old Town Arizona

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