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“Business Travel”

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Hyatt Place Scottsdale/Old Town
Ranked #16 of 75 Hotels in Scottsdale
Certificate of Excellence
GreenLeadersSilver level
Madison, Indiana
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Business Travel”
Reviewed 20 June 2014 via mobile

Rooms will blow you away with their size! Full sized sectional couch with all of the other standard amenities.

Room did not have lotion which is useful due to the desert sun and associated dryness.

Found it a little odd that their "bar" was attached to the front desk and the front office staff was swinging drinks. They were good though!

Definitely the best hotel that my company has put me up in.

Stayed June 2014, travelled on business
Helpful?
Thank Nick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review, 23 June 2014
We are so glad that your business selected Hyatt Place Scottsdale. Hyatt is continuing to add many more Hyatt Place properties so keep an eye out when you travel in different states and Internationally.

Our front desk staff is well versed to handle check in, check out, bartend and prepare food. It keeps them hopping!

We hope to have you as our guest again very soon.
Sincerely,
Janet Woolf-Hof
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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666 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
London, United Kingdom
Level Contributor
56 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 5 June 2014

We stayed at the Hyatt Place Scottsdale for five nights over 28th May - 2nd June 2014. We are a middle aged couple from the UK attending a wedding close by.
The hotel is located 200 yards off the main road down a side street. There are other hotels in the same road in the locality. It is 20 / 25 mins from Phoenix Sky Harbor airport. It is ten mins walk to a fantastic shopping mall (Fashion Square) and two mins walk to a plethora of bars and restaurants on Scottsdale Road. The location is absolutely ideal.
There is parking at both the front of the hotel (approx 15 spaces) and at the rear (approx 40 spaces). The reception staff were very friendly, helpful and efficient. During our stay we had help with same day dry cleaning services via the hotel (inexpensive) and the garments were returned to our room by Kevin, one of the helpful and friendly hotel staff.
The room we were in was suite like with one king size bed, a large sofa and pouffe. There is a fridge, safe, kitchen sink and counter top and coffee / tea making facilities, though only powdered milk was available unless you wanted to go to the breakfast room and bring enough milk back.
The room was clean and by european standards was extremely large.
Servicing of the rooms was a little late each day, but it didn't worry us that it wasn't until afternoon. If you expect your room to be made up before lunch, you will probably have to request it.
It was air conditioned, had an excellent shower room / toilet and an adjacent sink in the room itself with ample room to spread everything out. Iron and ironing boar were provided.
The bedside shelf alas had charging points for USB plugs and ordinary US plugs too. The TV was on a bracket and watchable in bed or from the sofa. In short, the room was excellent !
The breakfast was included. This was fresh fruit, bacon/egg rolls, fruit cocktail, toast, pancakes, waffles, coffee, fruit juices etc etc. Easily enough to fill you and was unlimited buffet style. Breakfast was eaten from tables adjacent to the reception, without being on top of each other. There is also a snack bar with salads / filled rolls / drinks available to buy during the day and to take to the swimming pool. The bar was well enough stocked for a couple of drinks, but no draft beer, sufficient for a pre going out evening, or night cap.
The swimming pool was clean and comfortable. It's not an olympic size pool, but was big enough to cool off in the 111 degree heat. The pool area was also clean and towels were provided. There are loungers / sun beds provided and also chairs and tables. The pool area is secure, with room key entry to it. The key entry system was a little temperamental and often someone inside had to open the metal gate to allow access to us.
The area is surrounded by 'misters' spraying fine water droplets to keep users cool, nice touch !

This hotel was terrific value for money. It was a pleasure to stay there and I would not hesitate to recommend it to anyone thinking of business or leisure in Scottsdale or surrounding area.

Room Tip: 3rd floor room was great. My daughter and niece shared a room on the second floor with two Queen be...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GuyWikeley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review, 14 June 2014
Sending greetings back to London! Thank you for staying with us and I am so pleased to hear that you enjoyed your visit.

Hope your travel plans bring you back to the US very soon.

Sincerely,
Janet Woolf-Hof
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, AZ
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 31 May 2014

Pros:
- The employees were friendly.
- Good food selection at breakfast.
- The bed was comfortable.
- There were ample outlets to charge devices.
- Overall clean hotel.

Cons:
- There was limited parking, so one vehicle per room. Luckily there was free parking on the street.
- The coffee was sub-par.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank singsinthecar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review, 2 June 2014
Thank you for taking the time to review the hotel. Friendly employees and a clean hotel are two of the most basic standards. I am so pleased that Hyatt Place Scottsdale fit the bill! I will certainly pass on your thanks to the associates.

I appreciate the comments about parking and coffee too. Parking is sure a premium here in Old Town but luckily lots of options. I will look into the coffee and ensure that our machine is calibrating correctly so that all our caffeine addicts are well taken care of.

Have a great day and thank you for selecting Hyatt Place Scottsdale.

Sincerely,
Janet Woolf-Hof
General Manager
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Shropshire, England
Level Contributor
78 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 4 April 2014 via mobile

What a delight the Hyatt was. The staff were so friendly and helpful and the facilities were superb. The room was very well equipped and one of best we have stayed in during a three US tour.

We would recommend it unreservedly and wish we could have stayed an extra night in Scottsdale which is a very relaxing and beautiful town. Really loved the old town area. Everything is walkable from the hotel but there are free trolley buses and free parking - perfect.

Would return in an instant

Stayed April 2014, travelled as a couple
Helpful?
2 Thank JSGGS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review, 7 April 2014
Thank you for the glowing review! We are so happy to hear that you enjoyed the Hyatt Place Scottsdale and all that Old Town Scottsdale has to offer.

I appreciate your comments about the staff and the hotel. We appreciate that you selected our location during your holiday.

Sincerely,
Janet Woolf-Hof
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wisconsin Rapids, Wisconsin
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 March 2014

My sister and I stayed here the last weekend in February. The staff is friendly and helpful. The included breakfast was great offering many items to choose from hot and cold. Our room was large with a seating area and small "kitchen" area with sink and refrigerator. Beds were comfortable and the room clean and reasonably quiet considering the number of quest coming and going for spring training. Our internet was free,
There is a small bar and restaurant in the lobby to supply you with the basics in food and drink.
My only wish was that there was some outdoor space for quest to lounge and relax.
There is no pool. Parking was not a problem.
Everything in Scottsdale is in walking distance-4 to 5 blocks. The trolley stops a block away.
I will definitely stay here again.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jackster1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review, 11 March 2014
Thank you so much for the glowing review of your recent stay with us. We do have a great centrally location with so much to do in Old Town.

But you missed one of the best parts of the hotel - we do have a pool! It is located off of the first floor. I apologize that this amenity was not showcased during your check in experience. We also have a cardio room for your fitness needs.

Glad to hear that you will be back. Be sure to enjoy our beautiful weather poolside!

Sincerely,
Janet Woolf-Hof
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 March 2014

We stayed at Hyatt Place over Christmas week in 2013. We were married during that week at another location in Scottsdale. The staff were exceptionally friendly and accommodating! They treated us like a king and queen - both before and after they knew we were getting married. The room was very comfortable and breakfast was great. The location was ideal, just steps away from Old Town. We can't say enough about the great way we were treated - the staff made our wedding a memorable occasion! Thanks to the entire staff. I hope that management recognizes the great employees that they have.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Coronita98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review, 11 March 2014
Congratulations on your marriage. I am so glad that you let me know about your great stay. I truly appreciate hearing about the staff and their attentiveness to your needs.

I appreciate you completing the review of your stay. Hopefully you will come back to celebrate each and every anniversary.

Sincerely,
Janet Woolf-Hof
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Varese, Italy
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 March 2014 via mobile

A couple of nights really relaxing me after a week of business travel aound the US
People really nice and the possibility to buy water or snack 24/24 7/7 is really nice
Great breackfast with a lot of fresh fruit.
Room qite and clean in a nice part of scottadale really close to good restaurants am one of the bighest mall i ever seen.

Stayed March 2014, travelled on business
Helpful?
Thank FMC64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review, 11 March 2014
Thank you for staying at Hyatt Place Scottsdale/Old Town. It was so nice to hear that you enjoyed your visit.

We hope your travels bring you back soon.

Sincerely,
Janet Woolf-Hof
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Place Scottsdale/Old Town

Property: Hyatt Place Scottsdale/Old Town
Address: 7300 E 3rd Ave, Scottsdale, AZ 85251-3995
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Scottsdale
#8 Business Hotel in Scottsdale
#13 Romantic Hotel in Scottsdale
#18 Family Hotel in Scottsdale
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hyatt Place Scottsdale/Old Town 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Hyatt Place Scottsdale Old Town is located approximately 3 blocks from Old Towne Scottsdale and 15 miles from Sky Harbor International Airport ... more   less 
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Also Known As:
Hyatt Place Scottsdale Hotel Scottsdale
Scottsdale Hyatt Place
Hyatt Scottsdale
Hyatt Place Scottsdale/Old Town Arizona

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