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“Lazy but not so hazy days of summer in Scottsdale”

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SpringHill Suites Scottsdale North
Ranked #55 of 76 Hotels in Scottsdale
Certificate of Excellence
Reviewed 31 August 2013

Spent three nights and found the room was clean and quiet. The staff was friendly and helpful. The hotel is located near the TPC golf course. There is shopping nearby and many interesting sights in the area.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank Bobbie747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this reviewResponded 3 September 2013

We appreciate you taking the time to share your feedback with us. We are happy to hear our staff provided you with great customer service during your stay. Our property is in a great location and many of our guests enjoy the local shopping areas including The Scottsdale Quarter and the Kierland Commons. If you didn’t get a chance this time to check out these places, you will have to visit them next time you’re in the area! We hope to see you again in the near future.

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108 - 114 of 161 reviews

Reviewed 30 August 2013

I've recently discovered this Marriott chain and am pretty happy with my stays so far. It is an exceptional value.

Overall a good stay and pleased.
Pros:
-appears newly renovated
-great North Scottsdale location
-big rooms and comfortable beds
-clean
-well lit and safe property
-gym passes to both Lifetime Fitness (huge) and Gold's Gym
-decent breakfast

Cons:
-breakfast options are limited on the weekends (no Greek yogurt or hard boiled eggs...disappointing)
-plasticwear for eating breakfast (I really hate this...feels so cheap)

Overall, a good stay and would stay at this chain again.

  • Stayed: August 2013, travelled solo
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Thank Miamilocal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this reviewResponded 3 September 2013

Thank you very much for choosing to stay with us! We have recently updated our breakfast, and we appreciate you sharing your feedback with us regarding the new menu. We are delighted that you were happy with the cleanliness of the hotel, our great location, and the passes we provide to Lifetime and Gold’s Gym. Thank you again for the review, and we hope to see you again soon!

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Reviewed 26 August 2013

We stayed here in early Aug for 2 nights at the beginnging of our 2 week vacation whilst passing through Phoenix, we arrived late at night and very tired, after a 11 hr flight from the UK, but were greeted by warm friendly staff who were very efficient. Breakfast the following morning was relaxed with a good selection available, even to suit my fussy 6 year old. Pool is ample size and was not particularly busy when we stayed, hotel is clean and our room was more than big enough for the 5 of us. A little out of town but right next to the main road so anywere is easily accessible by car, Would definately stay here again.

  • Stayed: August 2013, travelled with family
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Thank Ian_Vic_Madi_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this reviewResponded 28 August 2013

Thank you for sharing your feedback with us! We are delighted that you were so happy with our room accommodations, and the customer service we provided. We are also happy to hear that you were able to enjoy some of our amenities including the pool. Thank you for taking the time to give us such a wonderful review, and the next time you’re in the area we hope you think of us!

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Reviewed 13 August 2013

Hotel was convenient to public transit, easy to get to airport and old scottsdale. Only issue was the lady working behind the desk, think her name was Shannon, she needs to take the stick out of her bum as she has an snooty attitude. The rest of the staff were nice, hotel itself is clean and rooms were comfortable.

Room Tip: north side top floor room
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  • Stayed: July 2013, travelled with friends
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2  Thank a10warthog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this reviewResponded 17 August 2013

Thank you for choosing to stay with us. We are so glad to hear that the location of our property worked out so well for you. Old Town Scottsdale is a great place to visit and a very easy drive from our hotel! We appreciate you taking the time to share your feedback with us.

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Reviewed 7 August 2013

Great location; right off Loop 101 and convenient to great shopping, restaurants and entertainment. Very clean, roomy and pleasantly decorated & QUIET! Large mini-suites come with a fridge and microwave and 2 large LCD TVs. Breakfast is varied, but still heavy on unhealthy carb choices. They had agave syrup -- two thumbs up -- but it was very watery, so it kind of cancelled out the two thumbs up. Exercise room was small, but equipped with the basics in good working order. Pool/jacuzzi was pleasant and clean. Very hard beds kept me from rating this property a 5 star. I'm still hurting 4 days later.

Room Tip: 417, on the pool side of the hotel was extremely quiet and boasted great sunset views.
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  • Stayed: August 2013, travelled as a couple
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1  Thank MomFlag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this reviewResponded 9 August 2013

Thank you for choosing to stay with us! We are so glad to hear that our location worked out so well for you during you’re stay. With the temperatures over 100 degrees every day, it’s wonderful to hear that you were able to enjoy our pool. We have recently updated our breakfast, and we appreciate your feedback regarding some of our new items. We are happy to hear that the 4th floor room worked out so well for you, and you were able to enjoy some of Arizona’s beautiful sunsets. Please keep us in mind for any future travels, and thank you again for your wonderful review.

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Reviewed 30 July 2013

The day staff, pool, breakfast, hotel room get 100% rate.
The evening staff (one lady) gets about a 15%. Not friendly, non helpful, sitting on her own computer while customers arrived, as well as talking on personal phone calls. Upon arrival the night shift lady was on the phone personal call, she did not hang up she had us wait a good 5 min while she finished her conversation. She also used her personal comp. nightly and was not helpful in anyway.

  • Stayed: July 2013, travelled with family
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Review collected in partnership with this hotel
Thank 4agreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this reviewResponded 9 August 2013

Thank you for sharing your feedback with us. We are happy to hear that you enjoyed some of the hotel amenities during your stay, including our pool and our new breakfast. We apologize that our customer service was not consistent throughout your stay. We are truly focused on providing excellent customer service with each guest, and we are sorry that was not the case when you checked in with us. Since your departure, we have implemented new training and rules to prevent a situation like this from happening again. We hope you come back the next time you’re in the area, we would love to have you stay with us again.

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Reviewed 23 July 2013

I stay at this hotel frequently when in town for work and visiting family. The staff is excellent and one of the reasons I stay at this location. Rooms are nice and always clean. I've had nothing but good experiences in the many many times I've stayed here. Great value and location.

  • Stayed: July 2013, travelled on business
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Thank FlyingK55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this reviewResponded 29 July 2013

Thank you so much for your continued business and loyalty to our hotel. It’s great to hear that our location has worked out for you while you travel for business, or to visit your family. We appreciate you taking the time to share your feedback on our hotel, and recognizing our excellent staff. We look forward to seeing you again soon!

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Additional Information about SpringHill Suites Scottsdale North

Address: 17020 N Scottsdale Rd, Scottsdale, AZ 85255-9616
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#46 Business Hotel in Scottsdale
Price Range: £107 - £294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Scottsdale North 3*
Number of rooms: 123
Official Description (provided by the hotel):
Springhill Suites is a trendy and comfortable all-suites hotel, located in the thriving North Scottsdale area near over 300 restaurant and upscale shopping options. Springhill Suites staff members deliver exceptional service where travelers rated it #2 in all Springhill Suites, worldwide, in customer service! ... more   less 
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Also Known As:
Springhill Suites Scottsdale North Hotel Scottsdale
Scottsdale Springhill Suites
SpringHill Suites Scottsdale North Arizona

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