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“WHAT A NICE HOTEL SUPER NICE STAFF”

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Hilton Garden Inn Scottsdale Old Town
Ranked #24 of 75 Hotels in Scottsdale
Certificate of Excellence
Reviewed 30 April 2012

Was in Scottsdale over the weekend and stayed at the Hilton Garden Inn The staff were super and the hotel very nice.. Had dinner Friday at Jakes which is in the hotel and had a great dinner... I would stat there again when Im in Az..

  • Stayed: April 2012, travelled on business
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1  Thank BBMORR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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751 - 757 of 866 reviews

Reviewed 24 April 2012

Prior to attending a three-day conference, I spent an overnight and a few hours in Old Town Scottsdale with the Hilton Garden Inn as my home base. Check-in was smooth and the manager on duty (Magda) was exceptional, informing me that my room (I had requested a mountain view) would be close to the main road and that there were proms and other weekend events happening thus it could be noisy. I opted for a quieter room which initially turned out to be near the elevators -- no go. Magda herself came upstairs and reassigned me to a larger room which was indeed quiet. The room was clean and comfortable. The front desk staff was wonderful and provided directions to key shops to visit. The location was ideal -- a few short minutes from the Old Town shopping area with very cool shops and galleries. Would definitely stay here again.

  • Stayed: April 2012, travelled on business
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2  Thank Beetlemom12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2012

Directly across the street from Old Town, and easy to walk to. Old Town has some of the most amazing turquoise and native american gifts.

This hotel was perfect, had a little bar for cocktails and nice rooms. Would stay there again to be in the heart of Scottsdale.

  • Stayed: January 2012, travelled solo
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Thank kdriscoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2012

This is a very nice hotel in Old Town, a block away from great restaurants and nightlife. The breakfast buffet downstairs is awesome with made to order pancakes and omelets. The pool was great during the day and night to hang out and relax in as well as the hot tub. The rooms were spacious, clean and relaxing-- no street noise at all. The free wifi was great (I don't understand why some other hotels charge for this) and allowed me to check in on work. The fitness center had several treadmils, bike and elliptical and was comfortable with a nice view of the patio and pool. The staff went out of their way to make sure my family and friends family were taken care of, and always had a smile and greeted us when we passed by to our rooms. It is my hotel of choice in the Phoenix area.

Stayed: April 2012
1  Thank rphtravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

Like the first review that showed up for March 27th, we must have stayed there the same time because that review is exactly how we feel. We alway favor Hilton Garden Inns and Hilton Hotels depending on the city based on our membership in Hilton Honors. No we don't own stock or work for them just like their program a lot. HGI here is very comfortable and friendly and well managed as most of them are. Very cooperative friendly young helpful cast of characters man the place and it has that loose easy atmosphere that is so much fun with sporting events. Good food. This place is relatively expensive for the chain during the spring training months due to it's location close to the ballpark. I'll bet it fits into the chain's pattern the rest of the year.

  • Stayed: March 2012, travelled as a couple
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Thank MendoPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2012

I will keep it short and to the point. You can't beat the location of this hotel. It is right smack in the middle of Old Town Scottsdale. Parking isn't a problem, as there is a parking garage underneath the hotel. Best part is that parking is free for guests!

Service was awesome also. In fact, I lost my phone charger and the front desk let me borrow one they had in lost and found. Great idea! The hotel bar has some great happy hour specials on food and drink, so don't forget to check that out too!

Note that the rooms are a bit small since space downtown is at a premium. The rooms with two beds are actually twins. They do not have rooms with 2 queens, that I know of. This location is also walking distance from the San Francisco Giants spring training park. Can't beat it!

If you found this review helpful, please mark it as such. Thanks!!

  • Stayed: March 2012, travelled with friends
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Thank Vegasvec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGISCOTTSDALE, Director of Sales at Hilton Garden Inn Scottsdale Old Town, responded to this reviewResponded 30 March 2012

Thank you so much for selecting our hotel for your recent trip to Scottsdale. I am so glad you enjoyed the service that we offer as well as location and free parking. Our team members are here to help with anything needed to make your stay even more enjoyable. We look forward to serving you again.
Thanks,
Afsaneh Torres

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2012

Held a week long meeting here for 23 people and everyone loved it. Staff are amazing. Everyone is friendly, happy, courteous, and helpful. I have had meetings all over the country at various hotels with groups from 20 - 500, and I must say this was the best staff I have ever encountered. From the front desk to the sales staff to the cook to the servers to housekeeping and maintenance--wonderful. The hotel itself is nice and food is good. The buffet breakfast is more than adequate. The rooms are clean and the location is great. Just walk a block and you are in Old Town Scottsdale with lots of restaurants and shops. I was there 7 nights and could have stayed more! For a small meeting this was perfect!!

  • Stayed: January 2012, travelled on business
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1  Thank ctalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Scottsdale Old Town

Address: 7324 E Indian School Rd, Scottsdale, AZ 85251-3904
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Romantic Hotel in Scottsdale
#32 Business Hotel in Scottsdale
#33 Family Hotel in Scottsdale
Price Range: £84 - £315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Scottsdale Old Town 3*
Number of rooms: 200
Official Description (provided by the hotel):
Come and enjoy spacious accommodations, a relaxed atmosphere, and true Southwestern hospitality at the Hilton Garden Inn Scottsdale Old Town. Whether you're a Baby Boomer, Gen X, or Millennial, we're perfectly located to experience all Scottsdale attractions, as we are the only Hilton family of brands hotel within walking distance to new trendy restaurants, craft brew houses, upscale shopping, energetic nightclubs, unique galleries and shops, Scottsdale Stadium, and Scottsdale Center for the Arts in Old Town. Enjoy resort style amenities without resort prices, such as BLVD Kitchen & Bar. Patio with two fire pits, a small putting green, and an outdoor resort style pool. Work out in the fully equipped fitness center, featuring cardio machines and weights. Indulge in a tasty cooked-to-order breakfast each morning of your stay or pick up snacks from the 24-hour Pavilion Pantry(R) or enjoy room service and dine in your guest room. ... more   less 
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Also Known As:
Hilton Garden Inn Scottsdale Old Town Hotel Scottsdale
Scottsdale Hilton Garden Inn
Hilton Scottsdale
Hilton Garden Inn Scottsdale Old Town Arizona

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