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Best Western Plus Inn of Sedona
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Reviews (3,269)
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1,916
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All reviewsfree shuttlered rocksshuttle servicethird floortables and chairsbest westernsfire pitbreakfast roomfree breakfastlarge patiohot breakfastwhole foodsamazing viewsfloor roomfront desk staffwould definitely stay here againno elevator
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1,838 - 1,843 of 3,269 reviews
Reviewed 10 July 2014

We had half of our family stay here for my sister's wedding, which we had quite a bit of prep work to do when we arrived. The Inn is right next to Agave of Sedona, a great event venue, and we had to make all the flowers, assemble everything for the reception, etc. right when we got there. The staff tried to upgrade my room to a king with a fireplace which was very nice of them, but I needed two beds for other family to sleep in plus be close to parking to schlep things around. We assembled all the floral there in the room (crazy, I know) and the staff came to pick up bouquets and put in their larger fridge for us overnight! On top of that, the rooms are decent size and have patios with a GREAT view! The Inn was quiet at night so you can get a good night's rest but you can also meet with family and friends out on the patios and chat without really disturbing others. Breakfast is the usual continental stuff that's not phenomenal but it does the trick.The morning after the wedding I was putting some more stuff in my car (which was already full) and a mason jar slipped out of my car and smashed on to the ground. The front desk agent heard and helped me clean up the pieces! In conclusion, the Inn is great regardless of your reason for stay - they cater to everyone!

Room Tip: Rooms on the south side are closest to parking, north side has great views
  • Stayed: June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank alabbott89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
innofsedona, Guest Relations Manager at Best Western Plus Inn of Sedona, responded to this reviewResponded 11 July 2014

Thank you for the kind compliments about our staff. We absolutely work to make every guest feel special because they are. It was a pleasure being a small part of your sister's wedding. Please come back and see us again soon!

Sincerely,

Jennifer Barraza
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

Our stay at the Best Western Inn of Sedona was great! Would highly recommend it to anyone. I absolutely loved the location of the hotel with view to the Red rocks, breath taking.
I was very please with the concierge, Joan Bickis, she went out of her way to help us with all our plans. Thank you Mrs. Bickis!

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Ofarrill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
innofsedona, Guest Relations Manager at Best Western Plus Inn of Sedona, responded to this reviewResponded 11 July 2014

Thank you for the fantastic review! We are pleased to see you enjoyed your stay. The red rocks are lovely and we're proud to share them with our guests. Joan is thrilled to hear she was so helpful to you during your stay. Please come back and see us again soon!

Sincerely,

Jennifer Barraza
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

We always book this hotel when traveling to Midwest area. The view is magnificent, the area quiet, non-smoking and excellent service. A pleasure all the way around. This time, the room was evidently just sprayed for insects prior to our arrival and the odor lingered throughout our stay.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank buffalobob17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
innofsedona, Guest Relations Manager at Best Western Plus Inn of Sedona, responded to this reviewResponded 11 July 2014

We appreciate the great review! We are thrilled to have gained your loyalty. We love it when we have return guests! Thank you for the feedback and we look forward to seeing you again soon!

Best Wishes,

Jennifer Barraza
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

Came to Sedona to explore more than hang out at a hotel. We had the kids with us so we did use the pool to allow them to cool down after hiking and exploring trips. Pool is nothing special and had a lot of tree debris (pine needles mostly) in it and never seemed to be cleaned during our stay. Hotel did what was needed of it and the staff was quite friendly during the stay. We would probably come back in the future.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Chad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
innofsedona, Guest Relations Manager at Best Western Plus Inn of Sedona, responded to this reviewResponded 11 July 2014

We're happy to hear you enjoyed your stay with us. It is always a joy to have families as our guests. Thank you for complimenting our staff and for sharing your experience with us.

Safe Travels,

Jennifer Barraza
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

Very friendly staff and a great location; right next to the airport and centrally located to both old town Sedona and the main strip. The rooms are clean and the hot breakfast is fresh. Overall a solid 3 star property that is elevated by customer service to a 3 star plus.

Room Tip: Choose something on level 3 as the property is tiered.
  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Ryan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
innofsedona, Guest Relations Manager at Best Western Plus Inn of Sedona, responded to this reviewResponded 11 July 2014

Thank you for the great review! We're happy to see you enjoyed our location and complimentary breakfast buffet. It was a pleasure having you as our guest and we hope to see you again soon!

Sincerely,

Jennifer Barraza
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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