Overpriced and the 2nd time they tried to overcharge us. Make sure you have a copy of your room rate and your deposit when checking in. We were over charged the first time we stayed here. After our stay and several emails we did get a refund and a discount for us if we returned. When we decided to return to Sedona we thought we would try this place again. There is a nice dog park next door to the room we stayed at the first time so in making our return visit I requested that room and was told and had a confirmation of that room. I talked to 3 different people over a course of a couple of months to make sure we would get the same room. When checking in, once again they were going to overcharge us. In trying to show our confirmation, the front desk clerk did not care to see the confirmation. She was very confrontational and argumentative Finally another person came by and got things straighten out, but with no apologies..And of course when they gave us our room key, it was not the same room we had before. No apologizes again. When we came back to the front desk to tell them we were not happy with this room, another young man was there. He tried very hard to get a room that would be suitable for us but it was too late. We have had it with the attitude and less than professional staff.
- Official Description (provided by the hotel):
- At Sedona Real Inn and Suites, you can expect service from people that actually care and great amenities at very affordable rates, any season of the year. A complimentary hot & delicious breakfast is waiting for you every morning, in addition to totally free WiFi and ample parking. Our concierge is like a trusted friend, helping you create the perfect Sedona adventure. Sedona Real strives to offer the best combination of value, luxury and service in Sedona accommodations. A family-owned independent Sedona hotel, Sedona Real features 42 rooms and 47 amenity-rich, freshly decorated suites, many with private patios or balconies, and hot tubs in the rooms. Every room and suite offers hi-def flat screen LCD TVs, nine-foot ceilings that make the rooms feel even larger than they are and exceptionally comfy beds. The hotel's amenities also include an outdoor pool, spa and workout room. If you are looking for warm hospitality in a beautiful Red Rock setting, Sedona Real Inn & Suites is the 'Sedona Hotel' for your family! ... more less
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- Also Known As:
- Sedona Real Hotel Sedona
- Sedona Real Inn And Suites Arizona