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“Great place to stay in Sedona”

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Sedona Summit Resort
Ranked #22 of 48 Hotels in Sedona
Certificate of Excellence
Cincinnati, Ohio
Level 4 Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great place to stay in Sedona”
Reviewed 1 May 2014

We love coming back to Sedona every year and prefer to stay at the Summit Resort. The location is great just outside of the town area, the units are great and the staff goes above and beyond to make you feel welcome. We usually try to stay here for an extended period and after a few days the front desk staff are greeting us by name as we pass by. The prior year we got to know Diana, Gabi and Stephanie who have been great to us but we also got the same warm greeting from the entire staff. We seemed to notice more smiles this year and eventually found out this was at least partly due to the new resort manager. If you are at the resort on any Monday, come to the morning manager's meeting and meet Russ and several of his staff. It's a good way to plug into what is happening at the resort and the area as well. There are tons of things to do in Sedona. I know we can't wait to come back to Sedona and the Summit Resort.

Room Tip: The studio unit is good for a short stay but the 1 BR unit is like having a full condo. This is a gr...
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  • Stayed April 2014, travelled as a couple
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Helpful?
Thank jwkinggaic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Sedona Summit Resort, responded to this review, 6 May 2014
Thank you for your continued support of our Sedona Summit resort. Your repeated stays here are always very welcome, and we are very glad you are noticing a change in how our team members act and portray themselves when assisting our guests. Your tips and recommendation are also very much appreciated. We look forward to see you again very soon!
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Nazareth, Pennsylvania
Level 4 Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 April 2014

We stayed at the Sedona Summit Resort at the end of April. We didn't arrive until midnight (which turned out to be a bonus because the "concierge" was gone for the day...no pressure, no mention of time-share sales pitch). Make sure you ask for a Mesa or Sunset Room. We had a 1 bedroom Mesa unit and it was great. PLEASE note, this is not a full blown hotel room....more like a hybrid vacation rental/hotel room. You will not have maid service until the fourth day. There is a small washer/dryer in your unit to freshen up your towels and do a little laundry (saves on checked baggage :) We did receive several messages on the machine to attend a time share session - - hit #2 to delete messages. It was perfect for us. View was amazing, unit was clean.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Jennifer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Sedona Summit Resort, responded to this review, 26 May 2014
Thank you for sharing you wonderful experience with us, we are thrilled by your comments.
We are glad you enjoyed your stay with us and glad your apartment was kept clean and well maintained.
We hope you will return soon!
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St. Augustine, Florida
Level 6 Contributor
132 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 29 April 2014

This was our second visit to Sedona Summit, and we were equally pleased this time as we were before. We are members of Global Discovery Vacations, and as such, we get an unbelievable rate to stay here.

We arrived at 2 PM, two hours before the official check-in time, but we were able to check in immediately. I thought we would have to wait until 4 PM to be able to access the unit, but we were able to get right in. I had requested a unit with a view but realized that not everyone’s similar request could be filled. We did luck out, however, just as on our first visit, and obtained a first-floor unit with a stunning view.

Our one-bedroom unit was impeccable, and we settled right in. Please see my previous review for details on Sedona Summit. http://www.tripadvisor.com/ShowUserReviews-g31352-d225514-r142415069-Sedona_Summit_Resort-Sedona_Arizona.html#REVIEWS Nothing has changed. It is still a top-notch facility, and we hope to return often.

Some of the few negative comments pertain to pressure to purchase timeshares here. We, once again, were not pressured at all. As soon as we told them we belonged to Global, the pressure abated. There were a couple of half-hearted attempts to get us to attend a presentation, but a polite “no thanks” resulted in no further pressure. But neither did the attentiveness of the staff change. We were still treated as valued guests.

While Sedona Summit is in west Sedona, away from the downtown area, we love it there. It is quiet, peaceful, serene, and a short drive to the action of downtown or VOC. It’s nice to be able to get to those places quickly, but it’s doubly nice at the end of the day to retire to a quiet, lovely home away from home.

We will return. Love our Global membership.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank AKLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Sedona Summit Resort, responded to this review, 4 May 2014
Wow! What a great review of an excellent trip! We are very pleased you enjoyed all aspects of your return visit. It has been our pleasure to provide you with an unsurpassable guest experience , and we hope to welcome you back for another memory-filled stay with us at Sedona Summit Resort soon!
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Howden, United Kingdom
Level 6 Contributor
371 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
Reviewed 28 April 2014

At Sedona Summit Diamond Resorts have provided and absolutely superb place to stay. Located near to the tourist town of Sedona, and consequently within reach of spectacular countryside and many wonderful things to do, the resort is beautifully appointed and well set out. There are a number of swimming pools and the apartments, especially the two and three bedroom ones, are ultra spacious and luxurious. The only negative point is that it is a good way away from restaurants and bars, and there is not even a convenience store on site......consequently for meals etc it is necessary to use the car or pay the high prices of the local taxis.

Room Tip: Ask for a sunset view
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  • Stayed April 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RKH245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Sedona Summit Resort, responded to this review, 30 April 2014
We are thrilled to hear you enjoyed our lovely Sedona Summit Resort. Our resort provides guests with spacious accommodations equipped with a lovely panorama of some of the beautiful scenery that the Sedona area has to offer. We regret to hear you were inconvenienced by our lack of on-site restaurants; however, we do offer charming BBQ and picnic areas, along with in-room kitchen options, for those who would like to eat at the resort. This being said, our team is readily available to provide guests with personal recommendations and directions to the surrounding dining options. We look forward to the opportunity to welcome you back for another relaxing getaway.
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Derby, United Kingdom
Level 4 Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 April 2014

Of the 3 Sedona DRI properties, this is the one to recommend by far. Although recently renovated, our room already seemed a little dated. However the staff couldn't be more helpful or accommodating. There was a little too hard sell pressure to attend the breakfast presentation from the concierge. Must be on a bonus! Scenery is outstanding. Best we have experienced in USA and we have been to quite a few places. Do play the golf courses here - and take a camera!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BassRockBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Sedona Summit Resort, responded to this review, 29 April 2014
Thank you for sharing your review of your recent stay here at Sedona Summit. We were very pleased and honored to read that you felt our resort was the best one of the three Diamond Resort managed properties in the area. It was a little concerning to read that you felt your accommodations were a little dated. That being said, we were very glad to read that our staff was very helpful and accommodating. As we are primarily a Vacation Ownership resort, our concierge team does solicit most of our guests the opportunity to attend a voluntary sales presentation. We are truly sorry if you felt the contact from our concierge team was a bit on the hard sell side. This will be brought to the attention of our concierge team. Your recommendation is greatly appreciated. We look forward to seeing you again the next time your travels take you to the Sedona area.
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Huntington Beach, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 April 2014 via mobile

We were happily surprised by the newness of the room which came with a large king-size comfortable bed and sofa sleeper that seem to have a Tempur-pedic mattress. A 46 inch flat screen tv and DVD player too. The kitchenette was large and well equipped along with the refrigerator, stove, and a very large bathroom. Safeway so near by and lots of restaurants deliver. Very relaxing beautfitl location. We are a gmsil of four and very well traveled . We would stay here again and we booked the $149.00 cuz you can't beat it. We would not buy a time share but the deal was too good to pass.

Stayed April 2014, travelled with family
Helpful?
2 Thank Foxymama102498
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Sedona Summit Resort, responded to this review, 25 April 2014
We are glad to hear you enjoyed the accommodations, amenities, and the location of the Sedona Summit Resort. The resort’s prime location offers guests easy access to local shopping and activities, as well relaxation with surrounding mountain scenery. Thank you for sharing your experience and we look forward to your return!
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Denver, Colorado
Level 5 Contributor
87 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 22 April 2014

The Sedona Summit Resort is a solid 3.5 stars-- wish TA would allow for 1/2 star ratings.

First of all this is a big resort. They have 417 rooms and the grounds are enormous. The views from most of the resort are amazing which makes for breathtaking sunsets and sunrises. On the weekends their were hot air balloons that danced up and down against the red rock formations while we drank coffee on the patio.

The rooms are large and have great amenities but the furniture was cheap and uncomfortable and the full 1 bedroom unit of the 2 bedroom would not sleep 4 adults as advertised-- the fold out was very small. They have redone the kitchens but the bathrooms still have an older pink solid surface that shows it's age (and pink shell sinks). The kitchen was great, the pots and pans were newer and the stove worked well with no issues. Beds and linens were comfortable and clean. Lots of glasses, plates and glasses but the kitchen knives were super dull and almost unusable.

The pools are cozy and clean (and heated) and the gym is well equipped with free weights, machines and cardio.

As a timeshare resort trying to sell ownership we felt there were a few things that were lacking-- 1) the wifi is the worst I have ever been charged for-- they have a resort fee and claim it is for the wifi (among other amenities). There is no way they should be able to charge for the wifi at this resort. We could not open basic web pages. (2) There is no food options on property. A resort with 417 rooms needs a basic bar/ grille area. Not looking for a steak house but a place to get quick grub after hiking all day would be nice (this is pretty common at most timeshare places). (3) No shuttle service. I may be getting overly picky here but with the number of people on property with no food options there should be a shuttle service (there is a cab company in Sedona).

Overall this is a nice place and we would come back, but it is not a 5 star resort-- which is indicative of the price. Sedona Summit was a good value compared to many other options closer to town and it is very clean and the staff was wonderful.

Room Tip: Ask for a view of the red rocks.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kinzCO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Sedona Summit Resort, responded to this review, 24 April 2014
At Sedona Summit Resort we value our guests’ feedback and appreciate when they take the time to share their experiences with us. It would seem that while you had some constructive comments, your overall impressions proved mostly positive. We are glad you enjoyed our fully equipped kitchens and well-appointed accommodations. We further appreciate your remarks regarding our amazing views and manicured grounds. We believe in providing our guests with unbeatable amenities and excellent customer service here. The Wi-Fi internet we provide is managed and operated by a 3rd party vendor here. Regretfully, our wireless network does not have the capabilities to support all of our guest’s needs when we are running at 100% occupancy. This will be addressed with our provider respectively. Although we do not have a restaurant on property, Sedona offers a great choice of restaurant and styles of cuisine. Our Concierge is happy to make recommendations that will not disappoint. Thank you for expressing your concerns with us and for taking the time to share. We hope to welcome you back again in the future.
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Additional Information about Sedona Summit Resort

Property: Sedona Summit Resort
Address: 4055 Navoti Drive, Sedona, AZ 86336-4907
Region: United States > Arizona > Sedona
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Sedona
#20 Romantic Hotel in Sedona
#20 Family Hotel in Sedona
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Sedona Summit Resort 3.5*
Number of rooms: 230
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Also Known As:
Sedona Summit Hotel Sedona
Summit Sedona
Sunterra Resort Sedona Summit
Summit Resort Sedona
Sedona Summit Resort Arizona

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