A rare option in Sedona: affordability, decent hospitality, and all right smack in the center of everything in Uptown.
This was my second stay at the Star Motel. The first time was a couple of years ago and I was on my own. This time I came back with my S.O. and revisited. You can't beat the location of Star Motel — and you can escape all the resort prices and needless hype by staying here.
Mind you, it's basic — but basic clean, comfortable, and with an attentive and service friendly Mom & Daughter ownership and management.
Rooms are concrete block walls — vintage motel style — but that's a good thing. It means they are pretty good at blocking sound from your neighbors. The place has the same style that I've seen in places like Telluride, which cater to small groups of 2-4-5 people. Lots of pegs on the walls to hang things. Double rooms abound. We don't care about t.v. (who comes to Sedona to sit and watch t.v.?), but it's there. WiFi didn't work in our room. That's annoying, but we have back up with a hot spot, something we frequently have to use despite hotels and motels advertising they offer WiFi.
Bathrooms are teeny, tiny, elbow banging affairs. Again, vintage motel. No counter space at the sink, we were piling toiletries on the floor and on the back of the teeny toilet top. Not much can be done about that — it is what it is. Just be prepared. We're traveling light, on a motorcycle, and we found it impossibly cramped in the bathroom.
The one very major thumbs down was the fact the air conditioning wasn't working in our room and it was 95 degrees outside when we checked in on Saturday morning. NOT GOOD, Star.
In fact, they A/C had been turned off completely. We thought it just needed to cool down and we were off for the Pink Jeep tour, thinking the room would be cool when we came back hours later. No so, since the unit was pumping out warm air. Also, the unit was way up high and required a step-stool to access to even turn on. Do the owners not realize this is hazardous? It's a good way for someone to fall and injure themselves. What rocket-scientist goes and turns off the A/C in a room that is booked for check in that day, in a full motel, anyway? It is 95 out! Don't turn the A/C off! In this case, make sure all units are working or get them fixed without delay!
Prices are high for a motel. It IS a concrete motel, but it is also Sedona. But we opened the windows and sweat through the night trying to sleep. Finally, Sunday morning as we were about to check out, the unit seemed to suddenly cough and sputter and decide to spit out some cool air. VERY weird.
The coffee issue: This one was a first. It appeared there was no coffee maker in the room. We went to the office to see if they would have coffee in their lovely living room area in the morning. Then we found out they actually DID have coffee makers for the rooms, but YOU HAVE TO ASK for it!! So, loaded with the tray with coffee maker and coffee, we brought that to the room I find this rather inexcusable — most people won't go and ask, they'll just complain privately or on Trip Advisor, giving the owners no chance to tell them about the hidden coffee makers. What's up with that little control-freak kind of "hospitality"?
So be aware: Ask for the Coffee Maker. Check the A/C and demand a working unit if it's not working. (We didn't, and should have — but the place was full. When we came in for the night, the owners had gone anyway — home to Camp Verde.)
Be also aware that there is no one there in the office from early evening until I don't know when the next morning. They weren't there when we check out around 9AM.
So these are fundamental issues: A/C and Coffee. The owners need to hire additional help if they can't find their way to be there in the evening or mornings. Kind of inexcusable too, in the high tourist season.
So be aware it can be a deal, it has some nice little outside seating to sit and drink coffee if you get it somewhere else, and it has "location, location, location." Guests shouldn't have to pay for that in a lack of basic amenities and temperature comfort.
All in all, good deal, needs improvement, speak up for what you need.
- Official Description (provided by the hotel):
- The Star Motel is located in the historic center of Sedona, uptown. Location, location, location! Galleries, restaurants, and shopping. The motel has been family owned for over 35 years. The rooms are clean and comfortable. Queen and king sized beds, walk in showers with seating, free Wi-Fi, parking in front of guest rooms. All rooms have red rock views. All rooms are non-smoking & no pets. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com so you can book your Star Motel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Star Hotel Sedona
- Star Motel Sedona, Arizona