WHAT A CRABBY OWNER ! The reason we selected this motel was because it said pet friendly. All we had to do was declare we had a pet ( a 5 lb Chihuahua ) which we did....both my wife and I told him before we paid ! We put our luggage in the room and left to meet friends....we took Lola with us and did not return until midnight. We checked out at 7:35 the next morning and had Lola in a crate overnight...she was NEVER on the carpet or the bed ! At 7:56 we received a text from Jerry Nelson the owner that we had violated the pet policy and we could expect a $50 charge on our credit card for pet cleaning ! Since we had maxed out the card for the room the card was declined. At 8:14 am Jerry then tried to recharge $25 to our card which was also declined. At 8:22 he then tried to recharge our card for $10 and it was again declined. He gave up ! Now tell me what's wrong with this picture!!
Consider the math ! They have 16 rooms...all pet friendly. Considering that let's say they have only 4 rooms a night with pets...once you check out he charges $50 per room after you have left....let's say only 2 dispute the charge...that's $100 extra per day he charges without cause...multiply that by 7 days times 365 days...he is ripping off his guest for at least $36,500 a year !!! And since it is a pet friendly motel I would guess my estimate is very low !
THIS IS A CON MAN! He is counting on his guest to just pony up and not dispute the charge
- Official Description (provided by the hotel):
- One level 15 unit guest rooms. Family owned and operated for 14 years.In-Room Refrigerators. King and Queen Beds. All Rooms Non-Smoking. Walking Distance to Shopping & Restaurants. Private in-room baths.Air Conditioning and electric heat in all guest rooms. Limited Pet Friendly Rooms (must be declared upon check-in). 24 hour cancellation policy(day before check-in). Free High-Speed Wireless Internet. Pool and Whirlpool. Scenic Views. Close to Hiking and Mountain Biking Trails. Shopping, Restaurants. Tours. Theatres. ... more less
- Reservation Options:
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- Also Known As:
- Sugar Loaf Hotel Sedona
- Sugar Loaf Sedona
- Sugar Loaf Lodge Sedona, Arizona