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“Grumpy Owner”
Review of Adobe Village Inn

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Adobe Village Inn
Ranked #18 of 29 Sedona B&B and Inns
Certificate of Excellence
GreenLeadersBronze level
Reviewed 9 May 2014

We chose this property to stay at because of the glowing reviews. This place has a lot of things going for it. The room we had was really nice, we enjoyed the location away from the hustle/bustle and near good hiking, some of the guests we met were delightful, the breakfasts were delicious, and the owner sent us good, helpful emails ahead of time that gave us directions and helped us plan our trip. However, there are some things I need to say that keep this from being a five star resort.
First of all, they advertise that they have free wifi. It's neither free nor available. I could not get it to work, and the owner was not helpful to me at all or very concerned. One of the guests was able to create a hot spot with her phone. I was really upset about the false advertising.
Second, they need someone to man the lobby so that they don't have to keep the door locked when most people arrive to check in. The door is kept locked all the time, this is a property with a lot of rooms, and apparently there is only one person handling check-ins. He was gone showing someone else to their room when we arrived, and we had to wait outside for about 10 min. until he arrived to let us in. If it had been hot outside, I would have been pissed.
Third, the owner was not at all friendly or interested in meeting/getting to know his guests at all. He did not interact with any guests that we could tell. He was very rigid with rules (no ice until 4:00 p.m. and not before, must ask 1 hr. in advance if you want to use the hot tub, so much for spontaneity). It really put us off, and we can't believe others reviewing this place haven't noticed the vibe he puts off. He acts like he really hates his job.
Despite all the positives, we can do better. We will not be back.

  • Stayed: March 2014, travelled as a couple
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2  Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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158 - 164 of 627 reviews

Reviewed 20 April 2014

In early April we spent 3 wonderful days at the Adobe Village Graham Inn. The Inn was lovely, we stayed in the Garden Room which had a small terrace overlooking the red hills of Sedona. We loved breakfast and the cookies offered each afternoon. Especially liked not being in town which seemed kind of touristy. There were hiking trails right near the Inn as well as a beautiful golf course. We would recommend this place to anyone who wants to get a true feeling for life in Sedona!

Stayed: April 2014
2  Thank 934Anonymous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2014

Rob and I spent two nights at this attractive, well appointed B&B/inn in the Village of Oak Creek. It's quieter than in Sedona proper and the drive into town, about 15 minutes, is stunning. Our accommodations in the main lodge were very comfortable with a majestic redrock view from the balcony. The grounds are lovely; breakfast healthful and delicious. Recommended!

Stayed: April 2014, travelled as a couple
1  Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2014

We stayed for two nights here in March and really enjoyed our stay. The grounds of the inn are nicely landscaped including a pool and gardens. Our room was very comfortable and spacious including a fireplace and private balcony. The hosts were friendly and helpful, the breakfast each day was delicious and the location is good. The location, a few miles outside of Uptown Sedona allows for easy access to Bell Rock, you can actually walk from the inn to the trailhead; and is a more quiet, residential area. We would stay here again if we are in the area.

  • Stayed: March 2014, travelled as a couple
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1  Thank Christine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2014

Our room smelled musty. The drapes in the guest bedroom were sun-bleached. The WiFi did not work. The television did not work. The help at the front desk could not help or fix the problems. For a luxury resort it was lacking.

I have stayed in many B&B's over the years, some good, some bad. None of them had such a limited time for breakfast. I get that you want to keep things simple so as to minimize the work, but it wouldn't hurt to have a couple of options (for example: not everyone wants onion in their eggs).

I actually skimmed all the other reviews before writing this. I think perhaps it's time for the owners to think about retiring or perhaps take an extended vacation and rejuvenate.

Room Tip: Don't bother.
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  • Stayed: March 2014, travelled with friends
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2  Thank HamiltonMoltobene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2014

Arrived at ~ 9pm..no one there..hard to get into the bed and breakfast in the dark. Our TV did not work, instructions for the out dated TV did not help. A phone call to the owner was not helpful. He was not happy to be contacted. We never did get the TV to work. He never appeared to be of assistance.
The TV could not be seen easily from the bed evven if it would have worked.
Many stairs to bring your luggage to your room.
The website is misleading. The property is not as nice as it appears.
The location is not in Sedona. If you stay there, you do not get the full effect of the beauty of Sedona.

The owner charges your credit card before you get there. In my case, he opver charged me. I was charged for 4 nights, not three. We were so dissatisfied that we left and paid for a room elsewhere and were happy we did.

Room Tip: I would not recommend that this bed and breakfast be used.i
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  • Stayed: February 2014, travelled as a couple
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1  Thank SEA13104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVGI, Owner at Adobe Village Inn, responded to this reviewResponded 9 March 2014

Sharon, I am sorry you were unhappy with your room. You booked a king room through Booking.com. When we received your reservation, we sent you a confirming email with our check in hours and asked that if you would be arriving later than our check in time to let us know so that we could provide you with late arrival instructions…you did not provide us with this information.
You stated that you were charged for 4 nights when you only booked 3. This is not true, you were charged for the 3 nights you booked and only 3 nights. You stated your were charged the full amount before you arrived…this is true and our listing on Booking.com plainly states that fact.
You indicated the T.V. in your room did not work. If the remotes were too complicated for you to figure out how to turn on the T.V. you could have just pushed the “on” button on the TV.
You mentioned the owner was not happy to be contacted…1. You called an “Emergency” number that we provide to our guests in case of an Emergency. Most people would not consider not being able to figure out how to operate a TV an Emergency. 2. You called late at night after we had gone to bed and woke us up, which would be fine if it was an Emergency.
As far as not being in Sedona, our address is Sedona. We are not in Uptown Sedona but in an unincorporated part of Sedona. Most people like that we are not in the noisy part of the town.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2014

Just have to say how much we have enjoyed our time here. I am not a big B&B person - I like being able to come and go without worrying. Adobe Village fits the bill perfectly. Ron and Cheryl are excellent hosts - excellent food, excellent advice - and not in your face. If you need something, they'll provide it. Otherwise, they leave you to your own devices.

Came here with my husband and 14 year old daughter. We stayed in the Wilderness Villa. I'm typing this in front of the lovely fireplace while my daughter lies on the murphy bed and reads. Plenty of space, lots of excellent amenities and a VERY comfortable bed.

Adobe Village is not in Sedona proper - a HUGE advantage. It's quiet and the traffic is minimal. Very close to Bell Rock and anything you need, but removed from the tourist scene of Sedona.

I'd return here in a heartbeat. . .

  • Stayed: March 2014, travelled with family
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1  Thank ksv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Adobe Village Inn

Address: 150 Canyon Circle Dr, Sedona, AZ 86351-8676
Region: United States > Arizona > Sedona
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 29 B&Bs / Inns in Sedona
Price Range: £133 - £341 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Adobe Village Inn 3.5*
Number of rooms: 15
Official Description (provided by the hotel):
Adobe Village Inn is a Boutique Hotel in the heart of the Red Rocks of Sedona. ... more   less 
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Also Known As:
Adobe Village Graham Hotel Sedona
Adobe Village Inn Sedona, Arizona

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