We arrived at Southwest in after a long day of traveling only to be informed that somehow we had been changed from the double queen room I had requested to a king room. I was exceptionally disappointed as I had booked over 6 months in advance in order to get one of the two queen rooms they have on the second floor so we could have the view and balcony. However, Robert, the young man working at the front desk was so helpful and was willing to do whatever he could to help. Unfortunately they just did not have a queen room available any longer.
Once we got to the room we were very pleased with the king room we did get, although we would have rather had the same room with 2 queen beds as we had requested, we were overall happy with what the rooms at southwest inn had to offer. The bathroom was large, the room had a wonderful fireplace and still had the balcony overlooking the red rocks that we had requested, and it was spotlessly clean. Miss Nancy the housekeeper did a wonderful job and the room was spotless everyday.
The daily breakfast was included in the room and was also a treat. The homemade breakfast burritos were yummy, as were the waffles, and the coffee was to die for. In fact we loved the coffee so much that when we asked if we could buy it around the area the nice young lady at the front desk gave us each a little bag of it for all the troubles we had with our room which we thought was very sweet.
Overall we really enjoyed our stay here and Robert and Erika at the front desk made it so much more pleasant by helping and understanding our frustration with our room and finding ways to compensate us.
When we next return to Sedona we will definitely be staying at the Southwest Inn.
- Official Description (provided by the hotel):
- Sedona's Premier Boutique Hotel: it's what you get when you combine the atmosphere of a Small Elegant Hotel with the personal loving touch of a Bed & Breakfast. ... more less
- Reservation Options:
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- Also Known As:
- Southwest Inn At Sedona Hotel Sedona
- Southwest Hotel Sedona
- Sedona Southwest Hotel
- Southwest Inn Sedona
- Southwest Inn At Sedona Arizona