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“Wonderful resort facility”
Review of Enchantment Resort

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Enchantment Resort
Ranked #9 of 49 Hotels in Sedona
Certificate of Excellence
Reviewed 14 June 2014

We are ending an 8-day vacation here at Enchantment. There is much to recommend this place. The casitas have been renovated -- we were upgraded so we had an entire casita to ourselves (3 beds, 3 baths). There is a small kitchen and plenty of space. The rugs are a bit worn, and the sliding glass doors could use an upgrade, but the beds are nice and the facility clean. The food is generally well prepared though the menus are limited. The breakfast are especially good. The dining menu is rather limited, as are many restaurants in the area (btw, go to Dahl & DiLuca for terrific Italian food in town).

The service is really exceptional -- the staff are energetic and helpful. I would have liked greater helpfulness on the part of the concierge staff. There was an artificial friendliness to two of the female professionals there, and they were not proactive with recommendations (i.e., they'd do what you asked, but didn't spend anytime getting to know what you liked). One in particular should not be a concierge, but should look into another role.

The facility has a large pool and a smaller adult pool at the Spa. In both facilities there was significant crowding -- competition for chairs, for shade. That was disappointing. The sun and heat are so great you'd think that the hotel would do more to promote its activities in a way to manage these conditions. For example, how about lights on the tennis courts for evening play? We had to play tennis at 7 am to avoid the sun and heat. Similarly, how about more chairs (at the adult pool) and more with shade? Michael, a server at the adult pool, was amazingly helpful, and typifies the great service attitude of nearly all of the staff here.

I had a wonderful shiatsu massage by Stepha at the Spa, which seems well run and well staffed. We used the kids club daily for our 9 year old daughter. It is advertised has having cultural (Native American) activities and nature walks and activities; in reality, there was very little of that. There were more conventional activities. The children's program needs a significant upgrade to get the resort to a 5 star rating.

In summary, if you want to be in Sedona and want to hike, bike, and explore the outdoors, Enchantment makes a nice base. It is not a five star resort, but it is a solid 4 star. The staff are cheerful and helpful. With some of the improvements suggested, it could become a true 5 star property. At $800 a night, it should try to be.

Room Tip: Stay near the main building. It is more convenient.
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  • Stayed: June 2014, travelled with family
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1  Thank Bostonian80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 14 June 2014 via mobile

Love it...a special place for anyone to get back to beautiful nature...spa awesome, food great, wonderful staff! Photographers dream, birding,
Swim,tennis, hiking, biking or just rest and relax. The cost of enchantment resort is a little pricey however worth every cent. Should be on everyone's bucket list!

  • Stayed: November 2013
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Thank Jen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

Came here with wife and son for a work related conference. The resort is located in a canyon off beautiful Sedona. The suites have a kitchenette, ample space, fireplace, and a balcony. The views and hiking trails are great, and the views of the surrounding mountains belong in a postcard. The breakfast at the resort's conference center was representative of the local Arizona cuisine and very good. I did not use the hotel facilities for dinner as we also went sightseeing the places in the city of Sedona. My family used the pool, bicycles and tennis court facilities. Internet WIFi service is included and worked ok form the room. Friendly staff.

  • Stayed: May 2014, travelled on business
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Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

Enchantment allows you to be seduced by the beauty of Arizona and the amazing views of the heavens.
It is peaceful.
The rooms are large and remarkably comfortable with fireplaces and big comfy beds.
It is very secluded and the rooms are well spaced so that at night you can feel like you are alone in the beauty of the desert.

  • Stayed: October 2013, travelled on business
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Thank Liz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

You could come here and completely veg out at Mii Amo spa or spend every minute occupied with activities, and love it either way. I enjoyed a mix of both -- a morning fitness walk followed by breakfast of fresh juice enjoyed by the Mii Amo pool, followed by a tough workout with Danielle in the gym (she's the best!), then a body treatment at Mii Amo, then maybe a yoga class or two, guided meditation, then a fabulous dinner (each restaurant on property has super fresh, healthy yet delicious options). Next time I'll bring my husband, who will absolutely love their golf course (about a 5 minute drive away). This would also be a fantastic destination for a girls' weekend, assuming the girls are happy just hanging out and playing during the day and enjoying some wine and spectacular views in the evening… and not "clubbing" -- ew, go to Vegas for that. ;)

  • Stayed: May 2014, travelled solo
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Thank dip_out
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

We originally had 3 nights booked for our recent stay at The Enchantment, but we fell so in love with the place that we ended up staying an extra night. I'm not sure if it as due to the recent Slide fire or other circumstances, but we had the place to ourselves. We started every morning at the pool (both are awesome... the main pool has music ((and pool floaties if you ask for them)) and the spa one does not) and seriously, we were usually the only ones there. Yes, prices are high for food and drinks, b7ut the convenience of having a delicious frozen cocktail while floating around in the Arizona sunshine is priceless.
We stayed in a Junior suite which was spacious and super comfortable. We were in room 469 and had a great view of the Kachina Woman from our room. The bed was super comfy and the bathroom was huge. There was plenty of room for 2 in the spacious tub. It was our babymoon / 1st wedding anniversary and the staff surprised us w/ chocolate covered strawberries, sparkling apple cider and a hand signed card from the staff. Also, when we returned from dinner our first night turn down service included rose petals on the floor and bed. Nice touch! Preferred hotels are the way to go. Especially to commemorate special occasions. This trip was right up there with our honeymoon that was 2 weeks in Europe. If you are on the fence about staying here, I say pull the trigger. You only live once and it was totally worth the money!

Room Tip: Room 469 has great views and is an easy walk to the spa.
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  • Stayed: June 2014, travelled as a couple
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2  Thank SparklePanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

This place was truly enchanting!! It was a wonderful place to literally "disconnect" from the outside world and connect with your inner self. The staff was VERY friendly and helpful - everyone was always smiling. Our room, our "culinary art", the spa services were fantastic!!!

  • Stayed: June 2014, travelled with friends
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Thank Ab907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Enchantment Resort

Address: 525 Boynton Canyon Rd., Sedona, AZ 86336-3042
Phone Number:
Region: United States > Arizona > Sedona
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Sedona
#3 Luxury Hotel in Sedona
#3 Top resorts Hotel in Sedona
#3 Romantic Hotel in Sedona
#3 Spa Hotel in Sedona
#5 Family Hotel in Sedona
Price Range: £286 - £586 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Enchantment Resort 5*
Number of rooms: 218
Official Description (provided by the hotel):
Surrounded by stunning views of red rock Boynton Canyon and the Coconino National Forest, Enchantment Resort combines the rugged grandeur of the Southwest landscape with luxurious amenities and Native American culture. All 218 Arizona-style guest rooms, completely renovated, have beehive fireplaces and private patios with views of the towering crimson cliffs. The 70-acre resort offers guests more than 100 activities each week including hiking, mountain biking, tennis,cooking classes, arts and crafts, and Native American programs. Resort guests enjoy exclusive access to Mii amo, a destination spa, consistently ranked among the world's best, and Seven Canyons golf club for 18 holes of golf with stunning views. ... more   less 
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Also Known As:
Enchantment Hotel Sedona
Enchantment Hotel And Mii Amo
Enchantment Resort And Mii Amo
Enchantment Resort Sedona, Arizona

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