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“donot buy a share!! if you sign, they've got you!!!”

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Los Abrigados Resort and Spa
Ranked #40 of 48 Hotels in Sedona
Winslow, Arizona
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“donot buy a share!! if you sign, they've got you!!!”
3 of 5 bubbles Reviewed 19 December 2013

This place is beautiful. No argument. but if you sign the dotted line they have you and they don't tell you that the maintenance fees go up and up and you have no choice but to pay or they'll turn you over to collections. When we first bought there the fees were about $200 a year, now they're almost $800. Everyone wants to start a class action law suit because we are trapped with no way out. So if you're thinking of buying, find an owner that will be happy to sell you theirs for way less and gladly let you take over the extortion.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank skcg2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick K, General Manager at Los Abrigados Resort and Spa, responded to this review, 23 December 2013
Thank you for taking time to share your concerns regarding Los Abrigados Resort & Spa. We are sorry to read of your dissatisfaction with your timeshare. You should be aware that we have done wonderful things at the resort including installing a new pool and Jacuzzi. In addition, in January we are embarking on a project to upgrade several units on property with new paint, furniture lighting, new door locks and carpet. If you would like to contact us so we can share more about our plans please let us know.
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972 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (288)
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English first
Coronado California
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 19 December 2013

We visit about once a year here as we are Diamond owners...enjoy the location and the spa - yoga.. sauna..gym..All the staff is professional and very helpful, the resort buildings are well maintained..
The swimming pool is now finished with jacuzzi are now open..
The unit, as last year when we stayed, has complete kitchen appliances, glass glasses and quality kitchenware. The refer is full size, but oven is a portable unit on the counter and there is a small microwave above the refer. There are 2 burners on the counter- The counter is laminate (old style). The lighting in the bedroom is dim except for above the bed. Living room lights are dim also. The furniture & curtains are clean, but very dated 1960's dated look... There is a flat screen TV in living room and bedroom.. A nice balcony off the living room.... There is a 4 seat table that is good size and a sofa, coffee table and chair. The bathroom has a bathtub that is dated with old looking caulking... separate area with a sink and space for toiletries..
Parking right in front of our unit was available & free. There are activities each day- crafting for kids, a retired professor talking about the history of Northern Arizona....
You can also use a Barbeque outside- but was a little cold in December.
We enjoy the location as we come every year- the Spa on site- and hiking, various red rock tours. We look forward to the updated condos in future years!

Room Tip: all rooms are quiet- both 1st and 2nd floor as we have stayed other years in different buildings.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sunshinevalues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richland, WA
Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 18 December 2013

We traded into this resort. Got a great deal, so didn't spend much time checking it out in advance. After we made the reservation, I started looking at reviews on RCI. They were awful. People talked about unhelpful staff, overpriced restaurant, unkempt grounds, etc. We started to get a little nervous, but then figured, "What the heck, it's Sedona!"

We pulled up to the resort and were immediately pleased with the outward appearance. Check-in was a breeze with none of the usual time share pressure to attend a presentation. Then we were off to our room. The room was spacious for a one bedroom. Was it dated? Yes. Was it clean? Also yes. Was there a 60" digital smart TV hanging on the wall in the living room? Yes. Another in the bedroom? Yes. Did it have a Blue-ray/DVD Combo player? Yes. So much for the 19" TVs we'd read about in advance. Since it was late when we arrived, we decided to visit the on-site restaurant. We sat at the bar and were served by a delightful person named Deb, who informed us it was Happy Hour and provided a Happy Hour menu. Since we checked in on Sunday, the multitude of TVs were turned to football. So far, so good. The wine was good, the food was good, and the staff company was good. So much for the Medusas we'd read about prior to our arrival. After a pleasant evening, we vowed to return.

The next morning we got up and decided to use the exercise facility. We stay in Sedona frequently and most places we have stayed had small to no workout facilities. This place was quite large and included 15 + pieces of cardio equipment (treadmills, elliptical, etc.), a complete cycle of weight machines, and free weights. Upon checking in we were provided with a free locker and key. The locker rooms included showers, saunas, and steam rooms. We used the facility three times during our stay and were never disappointed. The Spa also offers classes in Yoga, Pilates and much more.

That evening we returned to the on-site restaurant and Deb was there. She recognized us from the previous evening and asked if we would like the same wine (Happy Hour again). Then she suggested one of their pizzas. We ordered that and a house salad. Once again--good service, good food, reasonable price. Deb told us she would not be there for the rest of our stay. We thought, "Oh no, they're letting Medusa out."

Location. This place is easy walking distance to Tlaquepaque--one of the premier shopping areas in Sedona. It's also walking distance to Garlands, Hillside, and Uptown Sedona. I'm not sure there is a better located resort in the area. It's also a short drive to hiking, horseback riding, and wine tasting. Jerome and Cottonwood are a short drive. Several Indian Ruins are nearby--Montezuma's Castle, Montezuma's Well, and Tuzigoot. Flagstaff is straight North on 89A through Oak Creek Canyon.

We took one last trip to the restaurant and met Tami. I guess Medusa was still locked up because she was a pleasure. Once again it was Happy Hour! Another nice meal at a reasonable price.

In closing, I don't know where all these naysayers were staying, but it sure wasn't here. Comfortable, clean, well-located, pleasant staff, nice restaurant, good food for a reasonable price, very nice exercise facility, and great location. What more could you ask for. Is it brand new? No. But they do have remodeling plans and I think this resort is going to be a great place to stay for a long time.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
9 Thank Kerry E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wichita Falls, Texas
Level Contributor
91 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 18 December 2013 via mobile

What a beautiful place to stay amid the red rocks of Sedona. Kitchens for some meals, heated saltwater pool, great staff... You can walk around the grounds by Oak Creek or spend time in the spa or fitness center, explore the town, find your center in a vortex - so many possibilities!

Stayed December 2013, travelled with family
Helpful?
3 Thank klaviercat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fountain Hills, Arizona
Level Contributor
6 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 10 December 2013

Great location, especially for the value. Walking distance to town. Very friendly staff. We stayed in a 1 bedroom unit. It was equipped with a cute kitchen, and decent size living room and bedroom. The only problem was the heater making a really loud noise every time it would shut off and on. I should've called maintenance, but it was late and we were only staying for one night. Our overall experience was very positive. We would definitely return.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kayarnold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 1 December 2013

Let me start by saying the grounds around the resort are beautiful. We exchanged a week through our timeshare to stay here and were extremely disappointed with the quality of the room. Our room was very old and rundown, the furniture was outdated and the pull out sofa was paper thin. Our room was supposed to sleep 6 people but it was extremely small and there is NO way 6 adults could share their one bedroom. I know diamond inter national just purchased the property but they really just need to close it down and upgrade the whole resort and not just a small section of rooms. We will never stay with diamond again.

Room Tip: Before you reserve a room make sure you are in the upgraded section!!!
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  • Stayed November 2013, travelled with family
    • Value
    • Location
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Helpful?
6 Thank Candy1172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Los Abrigados Resort and Spa, responded to this review, 5 December 2013
We are sorry to read you have been disappointed with your recent stay here. The ongoing extensive refurbishment project will alleviate these concerns for our future guests and you. We look forward to welcoming you back to see the enhancements we have made if you do decide to give us another opportunity to make a better impression on you in the future. Guests have three choices of one bedroom type accommodations to choose from here. We can assure you floor plans are listed on our website ahead of time, so that you can plan ahead.
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Travellers are raving about these Sedona hotels

Quebec City, Canada
Level Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed 30 November 2013

The location is perfect, right in the heart of town, it is set back off the road and quiet. The Tlaquepaque center is part of the complex. It is full of galleries, restaurants, and shops. You can also hop on for a jeep tour or rent a pink jeep. This resort has a full-service spa, outdoor tennis and basketball courts, an outdoor salt water pool, a very large Jacuzzi, playground for kids and complimentary laundry facilities for guests. We made good complementary use of most of these equipments.
It’s worth knowing that this is, as others have mentioned, a Diamond Resorts time-share facility. You will likely be offered, more than once, the opportunity to become an "owner". We found this a bit annoying even if they don’t insist.
The stay here depends on which room you get. We were cramped up in a one room well equipped (no kitchen) but aging small cottage. The bed was comfortable and the linen clean. However the room furniture was VERY uncomfortable. Since the resort is a time-share facility no housekeeping was provided during our five day stay. None the less they charge $15 a day as a resort fee. Soundproofing between the adjoining cottage needs much improvement. We had private use of a small area behind the cottage, equipped with a small table and chairs, where we were able to relax and had snacks. Considering it all we had a very pleasant stay, hiking around Sedona for part of the day and relaxing and dining on the resort for the other part. However Diamond Resorts still has a good hike before they can earn their fourth star.

Room Tip: Stay away from the two cottages.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ClaudeC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Los Abrigados Resort and Spa

Property: Los Abrigados Resort and Spa
Address: 160 Portal Lane, Sedona, AZ 86336
Phone Number:
Region: United States > Arizona > Sedona
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Sedona
#11 Top resorts Hotel in Sedona
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Los Abrigados Resort and Spa 3.5*
Number of rooms: 175
Official Description (provided by the hotel):
A luxury resort and spa in Sedona, Arizona. ... more   less 
Reservation Options:
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Also Known As:
Los Abrigados Hotel Sedona
Los Abrigados Resort Spa
Los Abrigados Spa
Los Abrigados Resort And Spa Sedona, Arizona

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