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“No indoor/outdoor pool for winter season”

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Best Western Plus Arroyo Roble Hotel & Creekside Villas
Ranked #4 of 48 Hotels in Sedona
Certificate of Excellence
Houston
2 reviews
“No indoor/outdoor pool for winter season”
Reviewed 3 February 2014

Website photos and description suggest the use of an indoor/outdoor pool year round. NOT! Only the indoor portion is open in the winter season. We missed the fun of swimming between the two pools and the feel of the warm water and cool air.

  • Stayed February 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
Thank Doug B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWARHmanagement, General Manager at Best Western Plus Arroyo Roble Hotel & Creekside Villas, responded to this review, 16 February 2014
Dear DougB,

Thank you for your feedback. We do offer year-round swimming in the only heated indoor pool in Sedona and both the in & outdoor hot tub, however am sorry to hear that you were expecting to use both the indoor and outdoor pools.

I have reviewed our two websites, and though it is stated on the “Clubhouse & Pools” photo gallery tab on bestwesternsedona.com and the “Overview” and “Amenities” tab on bestwestern.com, I will be updating the information on the other amenities tab. Thank you for bringing that to our attention.

We hope you will choose to stay with us again should you visit Sedona in the future.

Warm Regards,
Lonnie Lillie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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St. Louis, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 February 2014

Best Western plus Arroyo Roble Hotel and Creekside Villas was by far the most desirable property in all of Sedona, AZ - it was close enough to walk to fine restaurants and galleries but at the end of town where it was quiet and one could enjoy the scenery from your balcony in peace - we highly recommend this clean and well managed property.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
2 Thank Barbara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWARHmanagement, General Manager at Best Western Plus Arroyo Roble Hotel & Creekside Villas, responded to this review, 16 February 2014
Dear Barbara R,

Thank you for your recommendation to future Sedona travelers. As a family owned business it is our goal to have you, our guest, leave feeling like you had a memorable experience, and I am so happy to hear that you enjoyed your stay.

I hope that we can welcome you back again soon.

Warm Regards,
Lonnie Lillie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 February 2014

We were intrigued by the photos and reviews but were truly pleasantly surprised with the quality of this Best Western. Overall I think the location and views really the most impressive things about the hotel. The Sedona mountains unobstructed from every room. Amazing! Our room was nice with comfy bed, patio and fireplace. The free continental breakfast was a feast with eggs, bacon, sausage, waffles, toast, yogurt, fruit, pastries, good coffee and juice. And...a friendly staff that actually acknowledged you coming in and out of the breakfast room. You sometimes get so used to average service, we were very pleasantly surprised with the customer service here. Check out the Mexican restaurant Taos just down the way for quality street tacos and margaritas!
We had a great time and were very very happy with this hotel for our first experience in beautiful Sedona!

  • Stayed January 2014
    • Value
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Helpful?
3 Thank Drlstewart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWARHmanagement, General Manager at Best Western Plus Arroyo Roble Hotel & Creekside Villas, responded to this review, 16 February 2014
Dear Dristewart,

Thank you for staying with us. I am so happy to hear that your first trip to Sedona was amazing, and that you enjoyed your stay with us. As a family owned business we strive to provide each guest with wonderful service, and are glad that you encountered so many friendly faces.

I agree that the views are amazing, and hope to welcome you back to enjoy them again soon!

Warm Regards,
Lonnie Lillie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wichita Falls, Texas
Level 2 Contributor
6 reviews
3 hotel reviews
Reviewed 31 January 2014

this hotel is in a GREAT location you can walk anywhere to shop, dine and just take in all the spectacular views! The staff was so friendly and helpful and made great suggestions! I cant wait to go back to Sedona!

Room Tip: the breakfast is what you would expect at a 5 star resort!
See more room tips
  • Stayed January 2014, travelled as a couple
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Helpful?
Thank Robin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regina, Saskatchewan, Canada
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 January 2014

The natural beauty of Sedona was complemented by excellent accommodations. The friendly, courteous staff and the large, bright, spacious room made the visit more pleasing and more memorable. Top all of this off with an excellent breakfast, facilitated by competent, knowledgeable staff and you have a perfect prescription for a relaxing vacation experience.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nogales, Arizona
2 reviews
Reviewed 30 January 2014

This hotel is located in uptown, which is walking distance to everything from Pink Jeep tours to the best chocolate in town Lulu's. The view from our room was breathtaking. We watched the sunrise from our bed, then grabbed a hot breakfast. This gave us energy for our 8 mile hike. They have a game room and indoor & out door pool/ jacuzzi. Even in the winter we were able to decompress. Extremely quite room.

  • Stayed January 2014, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Mona N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philadelphia, pa
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 January 2014

We recently stayed here for 2 nights while visiting Sedona. As advertised, the room had a beautiful view of the magnificient red rocks. The balcony made for a very pleasant time of enjoying the scenes and the weather. The rooms are large and very clean. The staff friendly and helpful. In addition, you can walk to anywhere in the town from the hotel. The breakfast was also very good. I would recommend this hotel to anyone visiting the area. We did not use the health club facilities but we did check it out and they were excellent.

  • Stayed January 2014, travelled as a couple
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Helpful?
Thank lroariz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Arroyo Roble Hotel & Creekside Villas

Property: Best Western Plus Arroyo Roble Hotel & Creekside Villas
Address: 400 N State Route 89A, Sedona, AZ 86336-4214
Phone Number:
Region: United States > Arizona > Sedona
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#3 Family Hotel in Sedona
#4 Romantic Hotel in Sedona
#8 Business Hotel in Sedona
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Arroyo Roble Hotel & Creekside Villas 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Plus Arroyo Roble Hotel And Creekside Villas
Best Western Sedona
Sedona Best Western
Best Western Plus Arroyo Roble Hotel & Creekside Villas Sedona, Arizona

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