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Holiday Inn Express Sierra Vista
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Reviews (223)
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All reviewsfront deskwestern themebunk bedscinnamon rollsgreat hotelpancake machinegas stationmovie theatereggsin townbreakfast staffvisit familystaff was friendlycandlewood suiteseasy chairbreakfast roomthe hotel is clean
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Reviewed 10 March 2014

We reserved a King Suite and were very pleased with the size of the room and the amenities. The breakfast was above the level of a "continental breakfast", with canadian bacon, cheese omelettes, oatmeal, pastries, etc. The pool and spa were closed for maintenance, but that was not an issue for us. The front desk staff were helpful and assisted with directions and restaurant options.
#7406

  • Stayed: March 2014, travelled on business
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Thank Jaskro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2014

Arrived after travelling all day visiting Nature preserves in Sothern Arizona. Was dismayed to find that I had not finalized my reservation but the front desk person was very helpful and she quickly found a room for us and in a short time we were settled into a very nice clean room on main floor which pleased my husband who hates elevators.Breakfast next day was plentiful and the coffee was very good.It was nice to see two carafes for people to grab a cup of coffee early in the morning before the breakfast bar was open.Great stay thank-you the lady from Chicago who was working the front desk when we arrived.HIE should be happy to have an employee with a good sense of humor and a smiling face for all the guests.

Room Tip: Belong to HIE rewards.
  • Stayed: March 2014, travelled as a couple
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Thank nolo67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2014

I stayed at the Holiday Inn Express for one night. I found the place to be extremely clean. Check in was very quick and the attendant was very friendly and helpful. Room was very clean and the bed was quite comfortably. Free coffee just off the lobby, nice touch. Morning breakfast was typical of Express chain but the food was well prepared and actually had ham instead of they paper thin bacon other properties have had. Highly recommend

Jerry 8816

  • Stayed: March 2014, travelled solo
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Thank jerry m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1902manager, Manager at Holiday Inn Express Sierra Vista, responded to this reviewResponded 8 March 2014

We are glad you enjoyed your stay! We enjoyed having you!
Thank you for mentioning the ham we now serve for breakfast. It was a recent addition to our breakfast menu! We're adding several other items to our breakfast menu this month. Please, return and try them!
Hoping to see you very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2014

This Holiday Inn Express is a very friendly and clean hotel to stay in. It is close to everything that you wish to see and do. They are very informative of the happenings going on in the city. It sits off the main road and is a quiet place to stay. We had a king size bed and the pillows were of standard size instead of several smaller pillows, a big plus in our book. The price is right, stayed there last year and plan to return again. #62383318

Room Tip: Rooms on the back side of the hotel are quieter and face the residential and mountain areas. But from my past and present visit the hotel would be good in any room.
  • Stayed: February 2014, travelled solo
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1  Thank Stephen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1902manager, Manager at Holiday Inn Express Sierra Vista, responded to this reviewResponded 5 March 2014

As hoteliers we want to know what our guests think of the details of their rooms, breakfast, staff, the qulaity of our linen, etc.
Your review gave us some insight!
Thank you for noticing our new King pillows! They are a change we''ve just made! We're so glad you think they're as nice as we do!
We're especially proud of our breakfast, we are always adding items...soon there are going to be more healthy options for you to try and (hopefully) enjoy!
You really made Ms. Tanisha's day! She's our cheerful lady from Chicago! She really tries to make check-in/check-out a happy experience. She was delighted to hear such kind words from you! You inspired her to keep smiling!!
Please come back soon!

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Reviewed 26 February 2014

Nearly hidden behind a Chevron, this typical Holiday Inn Express went out of their way for our old-car group. The banquet room was more than adequate and the staff bright, cheerful and genuinely interested in serving us well. Breakfast was like most good moderately-priced hotels. Banquet meals were disappointing but not because they weren't trying to make everything perfect. I get the feeling that the next group will benefit from our experience.

  • Stayed: February 2014, travelled with friends
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Thank oldcartours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1902manager, Manager at Holiday Inn Express Sierra Vista, responded to this reviewResponded 27 February 2014

It was a true pleasure to have your group stay at our hotel. We considered it a high honor to have such beautiful pieces of American History parked on our plaza.
Thank you for your words of appreciation toward our efforts to serve you well.
I am sorry the banquet food was not to your liking, we will use your insights to help us improve on our catering choices.
Thank you for taking the time to share with us about your experience. You are 100% correct that each and every review helps us to improve. We hope you'll come back and reap the benefits!

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