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“Pleasantly surprised”
4 of 5 bubbles Review of Sierra Suites

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Sierra Suites
Ranked #1 of 22 Hotels in Sierra Vista
Certificate of Excellence
Vineland, New Jersey
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Pleasantly surprised”
4 of 5 bubbles Reviewed 9 August 2011

Any place can look good online, this place delivers. Cordial, accommodating, professional staff...comfortable, well appointed rooms...the mattresses in our room were exceptional.

Don't miss the complementary breakfast, you'll be pleasantly surprised too.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tom P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Sierra Suites, responded to this review, 10 August 2011
Thank you for you comment. We are so pleased that you enjoyed your stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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539 reviews from our community

Traveller rating
    325
    153
    32
    14
    15
See reviews for
195
144
37
87
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
California
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 9 August 2011

I honestly don't know how this hotel is rated number 2 in Sierra Vista. The hotel is dated and they are clearly trying to update it. The dining area looked very nice and our room had some updates. Our room was painted with dark colors and the 2 rooms we tried (see below) didn't have any windows that faced the outside of the building. They all faced other rooms and the courtyard. Between that and the problem listed below, my wife commented that she felt like we were staying in a prison cell.

We had a problem with the ac that gave off a musty smell and it took over the room within a minute of turning it on. We requested another room and had the same issue. Rather than risking a charge for cancelling, we ended up staying the night and sleeping without ac, which was very uncomfortable. Also when we went to plug in our cell phone charger behind the night stand, we found the source of the jelly bean we had found on the floor, an empty Mike and Ike's box. Either the heat or the smell must have kept the ants away.

On the plus side the rate was low and the hotel is close to the military installation. The TV was nice and the room was decent size.

We checked out the next morning and moved to another hotel across town for the remaining 2 nights. The front desk staff were understanding.

Room Tip: All of the rooms face each other as far as we could tell. There is no view.
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  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank pgvet1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Sierra Suites, responded to this review, 10 August 2011
On behalf of our management and staff, we'd like to apologize that your stay with us did not meet your expectations. You are correct that we are continually finding ways to improve our hotel facility, amenities and offerings. We've recently upgraded our lobby area, breakfast patio, breakfast buffet, fitness room and most recently adding flatscreen TV's. We also faithfully read our reviews to learn what we can do to improve. For that, we thank you for the detail given so that we can fix the AC issues you experienced as well as address the housekeeping concern. Note regarding the windows/view: though we do have some rooms with outside windows which face the parking lot, most do look into one of our 3 lovely southwestern courtyards.
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Greeneville, Tennessee
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 3 August 2011

This hotel was so excellent I can't give them a high enough review! I will be back to stay again! I frequently travel to this area & have stayed in several hotels there but this one surpasses all others & all expectations!!!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank candyg2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Sierra Suites, responded to this review, 4 August 2011
Thank you, Thank you! We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Casa Grande, Arizona
1 review
4 of 5 bubbles Reviewed 3 August 2011

This was an excellent choice. Everything I reviewed was true. Friendly and accomodating staff, nice breakfast, clean inviting pool area and rooms were very nice. Ours was double, overlooked the pool and was so spacious. We will highly recommend!

Room Tip: Double room overlooking pool was extremely spacious, friends king down the hall not as much but stil...
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank weloveroadtrips_08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Sierra Suites, responded to this review, 4 August 2011
So pleased you enjoyed your spacious double room - yes, the double queens have a lot of room to move and those on the upper floors have vaulted ceilings! We look forward to seeing you again soon.
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1 review
5 of 5 bubbles Reviewed 29 July 2011

For the price, nothing can beat this hotel in the area. The beds are comfortable, the breakfast is actually quite good, and the staff (particularly Mary) are very attentive and pleasant.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jsklut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Sierra Suites, responded to this review, 4 August 2011
Your comments mean the world to us... we truly appreciate your feedback and that you choose Sierra Suites when visiting Sierra Vista.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
apache junction
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 July 2011

Very spacious room and clean too. It was a very quiet complex and the breakfast they served which is included in your room price was excellent! Everyone at the hotel was very nice as well as all of the people we met in Sierra Vista. The hotel is close to everything too. The mexican restuarant next door has excellent food as well, La Casita, and you can walk to it.

Room Tip: very spacious and excellent breakfast and great service
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  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank tntaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Sierra Suites, responded to this review, 13 July 2011
Thank you! So pleased you enjoyed your stay, our hot breakfast and La Casita next door!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond Hill, Georgia
Level Contributor
122 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 7 July 2011

Food, location, hospitality, customer service, too many to name, all were exceptional.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Yardman71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Sierra Suites, responded to this review, 8 July 2011
Thank you for your recommendation!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sierra Suites

Property: Sierra Suites
Address: 391 E Fry Blvd, Sierra Vista, AZ 85635-1818
Region: United States > Arizona > Sierra Vista
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Sierra Vista
#3 Romantic Hotel in Sierra Vista
#4 Family Hotel in Sierra Vista
#6 Business Hotel in Sierra Vista
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Sierra Suites 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
A Sierra Vista Hotel located down the street from Ft. Huachuca, Sierra Suites is minutes from Southern Arizona attractions like Tombstone, Bisbee, Kartchner Caverns, ghost towns and bird-watching areas. Comfortable spacious guestrooms including free wi-fi and hardwired internet, flatscren TVs, refrigerator and microwave. Visitors are delighted by the upgraded gym as well as our inviting lobby and hotel staff. Guests enjoy free breakfast including a variety of hot and cold items, served in our unique patio room overlooking the pool. All New: get your favorite BBQ fixins and use our outdoor grill -- stay IN for dinner at Sierra Suites. ... more   less 
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Also Known As:
Sierra Hotel Sierra Vista
Sierra Hotel Vista

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