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“Good value, Pet friendly”

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Comfort Inn & Suites Surprise
Ranked #5 of 7 Hotels in Surprise
Certificate of Excellence
New Orleans, Louisiana
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good value, Pet friendly”
Reviewed 2 February 2014

When working on our home, we stayed at this Comfort Inn for 2 nights. Staff was pleasant and helpful. The breakfast was the best in our Comfort Inn stays. Due to our experience with this location we used Comfort Inn on a trip across country.

Room Tip: We asked for a quiet room and our request was honored. The rate at the desk was cheaper then my res...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nmcqueen75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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119 reviews from our community

Traveller rating
    64
    34
    15
    5
    1
See reviews for
45
32
7
16
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
North Grafton, Massachusetts, United States
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 January 2014

We stayed in the corner suite and several time a night we were all (including the baby) woken up by a train passing near the hotel. The service was great but the location is very poor.
We also had a teenager with us who took over the foldout couch in the living room but she had to walk through our bedroom to get to the restroom. The other hotel in town had two entrances to the bathroom from both rooms which was much more convenient.

Room Tip: Choose a room away from the railroad side which goes along Grand Avenue.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Highland Beach, Florida
Level 4 Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 January 2014

Stayed at the Comfort Suites for 2 nights to visit family who lived in the area. The hotel is clean and comfy and centrally located if wishing to stay in the Surprise area. It sits at the edge of a shopping center which contains both large box stores and restaurants.The hotel is pet friendly and had a nice small fitness center and hot tub and pool which we used during the stay. The breakfast was nice and contained many hot items. The staff was friendly and the room was serviced during our stay without causing any interruption. Yes, the hotel does sit near the railroad tracks and occasionally the whistles blow but it would not stop us from staying at this hotel again.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fltraveler32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level 6 Contributor
590 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed 28 December 2013

Large king room/suite, good TV. Nice welcome. Great breakfast with three attendants replenishing food including good omelet, lots of other stuff. Well presented. Next to Lowes and easy access to many other shopping opportunities.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sycha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cedar City, Utah
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 December 2013

This lodging was very comfortable and well appointed. The breakfast was really good better than most. The location is easy to get to and located near a large shopping center with lots of places to eat.

The only disturbing was the train. I guess the tracks are well used and the noise could be irritating.

The staff was very nice and friendly.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anne l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fishers, Indiana
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 October 2013

comfort suites, surprise Arizona, great hotel, excellent staff, very friendly, and accommodating ..... near shopping, restaurants, 2 miles from surprise stadium and 8 miles from Arizona cardinals football stadium.... staff went out of their way to make my staff enjoyable.... reasonable rates, excellent breakfast, great value.... my highest rating AAAA.... I am a choice member..... this is the one of the best choice hotels I have stayed inn

Room Tip: great location for spring training
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  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank ken c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSurpriseComfort, Manager at Comfort Inn & Suites Surprise, responded to this review, 24 October 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Terra Bruflodt
General/Operations Manager
Comfort Inn & Suites Surprise
623-544-6874
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites Surprise

Property: Comfort Inn & Suites Surprise
Address: 13337 W Grand Ave, Surprise, AZ 85374-4070
Phone Number:
Region: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Surprise
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn & Suites Surprise 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn And Suites Surprise
Comfort Inn Surprise

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