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Days Inn & Suites Surprise
Ranked #6 of 7 Hotels in Surprise
Reviewed 22 August 2014

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Denyce H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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402 - 408 of 603 reviews

Reviewed 16 August 2014

The staff was awesome and friendly. The rooms were very dated and I really did not want to sit on the couch. The bed was comfortable but the pillows were too small. Overall good stay.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014

I tend to prefer the Windmill Suites hotel in Surprise, AZ, but this time I was on a tighter budget so I opted for Days Inn and Suites. It was better than I thought it would be, not fabulous but clean. The staff was friendly and helpful, which is a huge plus. The breakfast was pretty good, offering some options that are good for people who don't live on carbs. Overall, I can recommend this hotel.

  • Stayed: August 2014, travelled with friends
    • Value
    • Cleanliness
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Thank Susan46480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

We stayed here for two nights in July. We had a room with 3 queen size beds which was great for us as we were traveling with our two adult sons. It was clean, comfortable, and roomy. The continental breakfast was as expected: coffee, milk, juice, toast, bagels, cereal, hard boiled eggs, and make-your-own waffles. Plenty to eat for breakfast. The hotel is not right on the street and the sign does not stick up over the building in front of it, so be aware that you have to be vigilant to catch the signage. The people at the front desk were very nice. I did have to ask for another roll of toilet paper as we only had a half roll in the bathroom, but the front desk brought us one right away.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Floran B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Charles A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 22 July 2014 via mobile

We stayed here for 3 nights while visiting family. We paid approx $50/night so we weren't expecting much. The rooms are a little dated but clean. The lobby is nice and the employees were very friendly. We had a refrigerator and microwave in the room, which was nice. The bedding was really worn but it was ok. The a/c was ice cold and the wifi worked great. The breakfast was typical continental breakfast of fruit, toast, hard boiled eggs, and make your own waffles. It was always fully stocked and the breakfast area was clean. The pool was nice and clean. They have towels out there for you to use. We would definitely stay here again. The price was great and it was exactly what we expected....actually better then we expected at $50/night.

Stayed: July 2014
Thank Rebsar17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager14872, General Manager at Days Inn & Suites Surprise, responded to this reviewResponded 7 August 2014

Rebsar17,

Thank you so much for your kind review!

As you mentioned, we offer a range of amenities and we are pleased to hear that you enjoyed them during your last stay with us. Detailed reviews like the one you have written help us determine areas of improvement, your opinions are valued and have been passed along to the appropriate supervisors for consideration. You will be pleased to hear that we have now started to introduce new linen into our guest rooms to provide an even more enjoyable stay.
Thanks again for your review and I sincerely hope that you will stay with us again soon!

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Reviewed 21 July 2014

make people have to use key to enter door after 10 pm
make sure air conditioning is working In every room

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Betsylou K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager14872, General Manager at Days Inn & Suites Surprise, responded to this reviewResponded 7 August 2014

Betylou,

Thank you for taking the time out of your day to leave us a review of your most recent stay. Although you review was brief, you did point out some key principles that we can improve upon.

Considering we are locating in Arizona, we understand that fully functioning air conditioning units are vital for guest comfort, and we work hard to maintaing the effectiveness and efficiency of all the units within our facility.
I sincerely hope that we were able to take care of your concerns while you were staying with us. To all future guests; we understand that there may be a time or two when we fall just short of your expectations, please allow us to correct these issues while you are still here with us. Give us the opportunity to show you how much we value your patronage.
Thanks again for your review, and I hope that you will give us another opportunity to serve your needs.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn & Suites Surprise

Address: 12477 W Bell Rd, Surprise, AZ 85378-9799
Phone Number:
Region: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Surprise
#4 Business Hotel in Surprise
Price Range: £49 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Surprise 2*
Number of rooms: 60
Official Description (provided by the hotel):
Days Inn & Suites - Discount Hotel in Surprise near Sundome, Sun City Golf Courses, Peoria Sports Complex, Surprise Stadium, Surprise tennis and Raquet complex, offering online specials and online Reservation facility. ... more   less 
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Also Known As:
Days Inn Surprise
Surprise Days Inn

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