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“Was GREAT and will return!”

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Windmill Suites in Surprise
Ranked #3 of 7 Hotels in Surprise
Certificate of Excellence
Madera, California
1 review
“Was GREAT and will return!”
Reviewed 7 June 2011

Enjoyed the breakfast, the 4pm cookies(the girls did good) and all the friendly staff.

Room Tip: Call early.
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  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank allen_jack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JRCauvin, Owner at Windmill Suites in Surprise, responded to this review, 7 June 2011
We would like to thank you for your positive comments regarding your recent stay at our Surprise/Sun City West location.

Your feedback is greatly appreciated and will be shared with our team members.

We look forward to welcoming you back.

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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497 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • French first
  • Any
English first
Oro Valley, Arizona
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 May 2011

There is'nt even a word in the Dictionary that describes how breathtaking this hotel is ! I loved the southwest motif along with modern luxury that made my stay delightful ! My 3rd floor room (suite) was equiped with a huge sitting area , 2 tvs , a kitchenette (with arch shaped bar with stools , 2 fluffy king sized beds , and the classic "hotel smell" that I love very much ! I was also impressed with the celebrity autograph pictures by the elevator in the hallway ( I remember before they rennovated the lobby they had them on the left of the front desk). I loved the emerald green color scheme in the elevators ! My only complaint is that this hotel does not have lodgenet. Most of the hotels I have stayed at has had it. I just like the stay in your room affect and watch a movie that is still in the theater. Its just a suggestion.. This hotel is in extremely good condition for its age. I believe it was was built in 1987 ? I have been staying here for 8 years a plan on comming here again !

Room Tip: If you get an upper floor get the 3rd floor.
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  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrpetshopboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JRCauvin, Owner at Windmill Suites in Surprise, responded to this review, 24 May 2011
We would like to thank you for your positive comments regarding your recent stay at our Surprise/Sun City West location.

Your feedback is greatly appreciated and will be shared with our team members.

Regarding movie entertainment, we currently provide free DVD Players and free movies. In addition, we are looking at installing Red Box or Blockbuster DVD rental kiosk at each location.

Again, thank you very much for your very positive feedback.

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 April 2011

It is just what they say on the tin, 110% and more, this is our sixth year returning from the UK and the team led by Elizabeth are better every year. The fact that you see the same faces every year says a lot for what a great team they have at the Windmill. How many hotels can you say you can remember the staff from the night porter who remembers you to the lady who cooks the breakfasts who always says hello again. This year we had hot breakfasts. The location is excellent for Phoenis and outlying areas and this hotel is greta value and very attentive to all the family needs. Thanks to Elizabeth and her team Ed and John supreme president!! Finally we also have joined the reward scheme and got a number of free nights having been revisiting for over six years, thats great when you can spendf more on your shopping.

Room Tip: Book early and communicate with staff
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  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank graham039
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JRCauvin, Owner at Windmill Suites in Surprise, responded to this review, 5 May 2011
Thank you for your positive comments regarding your stay at our Surprise location. We wil share your comments with our staff and recognize Elizabeth and Ed.

We appreciated your loyalty and are happy to know that you had a positive experience. We look forward to welcoming you back next year.

Thank you again for your positive feedback.

Sincerely,

John Cauvin
President & CEO
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pensacola, Florida
1 review
Reviewed 18 April 2011

Great location for our visit to Sun City area. Convenient to local malls and restaurants. Courtesy breakfast was outstanding (convenience, selection, and taste). Staff was friendly, courteous, and efficient . Pool area was perfect place for end of day visit (had 5 other rooms full of family also staying at this facility during this family function).

Room Tip: Suggest the patio side rooms for the view/quiet.
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  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Dick1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 March 2011

My husband and I just returned from Surprise, Arizona where we stayed at Windmill Inn in Surprise. We were very pleased with our stay there. The front desk personnel were always extremely helpful to us. The place is clean and neat. There were no noise problems at all. The price was quite reasonable for that area, and it was only a little over 2 miles to the Surprise Stadium where we watched some Spring Training games. Breakfast comes with the room and there are a variety of items from which to choose. Waffles were my personal favorite. You can request a newspaper, coffee, muffins, etc. be delivered to your room. This was our first stay at this hotel, but we will plan to stay there again next year!

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank KansasCityMary65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pantego, Texas
1 review
Reviewed 23 March 2011

The time seems to go by rather quickly when we are at Windmill Suites. We've been spending our Marches at this lovely hotel for years. As always, your personnel were very courteous, friendly and helpful to all. We heard several comments from guests about the good service. Our grandchildren enjoyed the short time they were able to be with us. We are avid Texas Rangers fans and were excited when the hotel arranged for our grandson to throw out the first pitch at the first home game this season. I will pass the word to Ranger fans that the Windmill is the place to stay when attending spring training.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TexasCal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
north texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 March 2011

Suite was just right, so clean, everyone courteous and friendly. We travel with 2 bichon frise dogs and staff members would stop and pet them. The grounds are well maintained and it was so relaxing to sit out by pool or on patio. We were there during baseball spring training and it was fun to see the young kids playing ball on the grounds; very family friendly place and we will be back to the Windmill!

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank doodlers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Windmill Suites in Surprise

Property: Windmill Suites in Surprise
Address: 12545 W Bell Rd, Surprise, AZ 85378-9736
Region: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Windmill Suites in Surprise 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
This Southwest style all-suite and all non-smoking hotel offers spacious accommodations blending luxury with genuine affordability and valuable amenities. Join us for our free generous hot breakfast featuring Belgian waffles, Eggs, Bacon, Gravy and Briskets, bagels and cream cheese, Danishes, fruit, cereal and an assortment of beverages. Windmill Inn offers free wireless high speed Internet access in all rooms. Pets are welcome at no additional charge. ... more   less 
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Also Known As:
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise

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