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“Excellent Inn”

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Red Roof PLUS+ Tempe - Phoenix Airport
Ranked #27 of 53 Hotels in Tempe
Reviewed 10 October 2013

nice furniture, clean room, and excellent services at a fair price. The room was big compared to other Inns I had stayed at. It is also very close to the airport. About less than 10 minutes drive to Arizona State University.

  • Stayed: May 2013, travelled with family
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Thank Che K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redroof265, General Manager at Red Roof PLUS+ Tempe - Phoenix Airport, responded to this reviewResponded 16 October 2013

On behalf of our, I am writing to let you know how delighted we were to receive your review on your recent stay with us. Great service and a clean room is our goal at a reasonable price. The staff is thrilled and looks forward to your next visit.

Thank you again!

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189 - 195 of 350 reviews

Reviewed 5 October 2013 via mobile

Room was decently clean, bed was comfortable, towels were nasty & left white pieces all over you when you used them. Pool area was nice, pool was great, everything there was clean. Needed internet & it was pretty much non-existant. Front desk said 4 hotels in the area share a connection which impressed me even less. Upon recommendation from the front desk clerk (thank you!!) we took our lap top over to the Sheraton where they have a bar & full restaurant & free great wi-fi. Overall the value was good for the price paid, but they need to invest in new towels & real internet!

  • Stayed: October 2013
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1  Thank jacqjanzen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redroof265, General Manager at Red Roof PLUS+ Tempe - Phoenix Airport, responded to this reviewResponded 16 October 2013

Thank you for your review. Our goal is to provide outstanding dependable service at a reasonable price. We read all of our reviews and value our guest opinion. As for the problems with the internet service, I would like to apologize for the experience and we are currently in the process of upgrading that service.

Again, thank you for sharing your experience.

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Reviewed 17 September 2013

I have stayed at this location the last two years, each visit I am there about a week and I will be there again this October. It is a nice place to stay, great value and the staff is great and very helpful. Make sure you stay here when in Tempe!!!

  • Stayed: October 2012, travelled with friends
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Thank Doug L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redroof265, General Manager at Red Roof PLUS+ Tempe - Phoenix Airport, responded to this reviewResponded 18 September 2013

Thank you for your kind words of praise. Great service, helpful staff, and a great value are what brings our guests coming back, year after year. It is truly rewarding when our guests recognize the hard work of the entire staff and takes the time to let us know.

Thank you again and we look forward to your next visit with us.

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Reviewed 14 September 2013

The rooms were very clean. The beds were very soft. I needed an extra pillow and the front desk was very helpful. The tv was new but limited channels. The wifi work just find. The ac was excellent I couldn't even tell it was running. The shower was nice. The location to the airport was great, less then five minutes. This was a great place to stay and the price was also very good for the comfort you get. They have luggage carts that work really good for large families. The area was very quiet. I will definitely stay here again.

  • Stayed: September 2013, travelled with friends
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2  Thank TAMMY B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redroof265, General Manager at Red Roof PLUS+ Tempe - Phoenix Airport, responded to this reviewResponded 17 September 2013

It is truly rewarding when our guests recognizes our staff’s efforts. We can only assess the quality of our service and accommodations through the eyes of our guests. The staff always enjoys positive feedback from our guests and it is reviews like yours that makes their day.

Thank you again and we look forward to your next stay with us.

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Reviewed 7 August 2013

Ok first let me start by saying I had won vouchers from a local radio station so my stay was free. The room was a little dark (bad lighting) but it was clean and served our purpose. Very convenient to the freeway. This is not a first choice (that would be a luxury property lol). But I had absolutely no complaints except no hair dryers in the room but that was easily solved since they are kept at the front desk!

  • Stayed: August 2013, travelled with friends
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Thank PhxSuns1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redroof265, General Manager at Red Roof PLUS+ Tempe - Phoenix Airport, responded to this reviewResponded 9 August 2013

Thank you for your kind words about the Red Roof Inn Phoenix Airport. It is truly rewarding when our guests recognizes the staffs efforts, and takes the time to tell them. The staff always enjoys positive feedback from our guests. It is reviews like yours that makes their day.

Again, thank you and we look forward to your next visit.

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Reviewed 1 August 2013

This is the third Red Roof I have stayed in in the Phoenix area and once again I have to say they did exactly what they advertised. The rooms are clean the shower is hot, the coffee is there 24 hours a day and the wireless is free and good. I am able to get both work done and good rest even on a ground floor. The folks at the desk are wonderful and make you feel as if it is your home base.They even remember your name ! Although there are no restaurants within walking distance, there is another hotel less than a block away with an excellent bar and restaurant so if you don't feel like driving somewhere there is that option. I am sold on Red Roofs( at least the corporate versions). Excellent value for your money.

  • Stayed: July 2013, travelled on business
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1  Thank bjw1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redroof265, General Manager at Red Roof PLUS+ Tempe - Phoenix Airport, responded to this reviewResponded 6 August 2013

On behalf of the Red Roof Inn Phoenix Airport, I would like to personally thank you for your review. Our goal is to provide dependable service, a clean room, at a reasonable price. We truly appreciate your feedback and the staff is thrilled that you took the time to recognize their efforts in making your staff perfect.

Again, thank you and we look forward to your next visit with us.

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Reviewed 17 July 2013

Why would Red Roof spend so much to refurbish their "100% non smoking" hotel and then not enforce the no smoking rule? I called to the desk when the smoke started to build and after checking and not responding again to me, said he couldn't smell anything when I called a second time. Do tell. The smoke was really bad and got much worse. And the wifi was spotty at best, after two calls to the help line. Kept cutting out.

Stayed: July 2013, travelled solo
Thank bgandl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redroof265, General Manager at Red Roof PLUS+ Tempe - Phoenix Airport, responded to this reviewResponded 19 July 2013

I would like to apologize for the experience at our inn with other guests not following the non- smoking rule. We do our very best to enforce the rules when we find this occurrence and those guests are evicted from the hotel. Each and every guest put their trust in my staff to deliver outstanding dependable service and we make it our priority to exceed guest expectations and provide a safe and comfortable place to stay. We will look into the problem with the Wi-Fi service with our internet provider and have them look into this. I understand your frustrations as your experience did not meet your expectations and I truly hope that you will give us another try.

Thank you for your review and we look forward to your next visit with us.

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Additional Information about Red Roof PLUS+ Tempe - Phoenix Airport

Address: 2135 W 15th St, Tempe, AZ 85281-6942 (Formerly Red Roof Inn Tempe - Phoenix Airport)
Region: United States > Arizona > Central Arizona > Tempe
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Tempe
Price Range: £43 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Tempe - Phoenix Airport 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. Red Roof PLUS+ Tempe – Phoenix Airportt, AZ is a pet friendly, family friendly hotel. This hotel is close to Phoenix International Airport (PHX) and Arizona State University. The hotel is also close to Diablo Stadium (spring training camp for the Los Angeles Angels), Talking Stick Resort Arena (Phoenix Suns basketball), Scottsdale Stadium, Phoenix Zoo and Firebird International Raceway and just 25 minutes from University of Phoenix Stadium. When you check in, check out the fantastic amenities! The rooms at this 100% Smoke Free inn feature, comfy Rest Suite beds by Serta, high-end bedding, flooring, and a large, flat-screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! Experience our complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn Phoenix Airport Hotel Tempe
Red Roof Inn Tempe
Tempe Red Roof Inn

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