Stayed for three days from Friday-Sunday. Maybe there is more staff on weekdays, but there was only one front desk guy the entire stay. I expected no housekeeping (not a problem for me), as they inform you on their website, but they also had no extra maintenance person. There was no TV remote in my room, and I had to go back down to the front desk to obtain one, since the front desk guy was alone.
The ironing board was so bent out of shape, it wouldn’t stand up by itself. Since I was traveling with a friend, I just swapped with the one in his room. Also, my friend never made his own coffee, because the instructions on his coffeemaker were rubbed out. I couldn’t help him, because I had a different model in my room. They need to pay more attention to details like this, and make sure everything is in working shape. They do have freshly brewed coffee always in the ‘cupboard’ area, so that was nice for him.
On the website, they advertise a fully stocked ‘cupboard’, which is like a mini-mart, complete with frozen items. The entire time I was there, the frozen food shelves were completely empty. Perhaps they only supply stuff for the weekday guests, but isn’t my weekend money just as good?
Now, those horrible towels. They literally felt like drying yourself with a rug. Roughest towels I have ever felt. Luckily, my friend had some towels he uses for camping, and we used them for the duration of the stay. I suggest bringing your own!
The fan in the bathroom turns on automatically with the light, and it is so loud, you have to blast the TV in order to hear over it.
The only reason I would possibly stay there again is the full refrigerator with freezer, and the very nice mini kitchen. That part was excellent. Oh, and the recliner was pretty awesome. However, if I can find another hotel in the area with those same features, I think I would stay there instead.
- Official Description (provided by the hotel):
- Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites Phoenix/Tempe Hotel, we put the amenities where they really count: in your room. Big and built for comfort, it's the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over sized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD and DVD player. Borrow your favorites from our free DVD and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. We re a pet friendly hotel too (fees apply). The Candlewood Suites Phoenix/Tempe Hotel is located in South Tempe on Baseline Road near I-10 exit. Conveniently located just 3 miles north of the only IKEA in Arizona! ... more less
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- Also Known As:
- Candlewood Suites Phoenix Tempe Hotel Tempe
- Candlewood Suites Tempe
- Candlewood Tempe
- Tempe Candlewood Suites