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Baymont Inn & Suites Tempe Phoenix Airport
Ranked #9 of 52 Hotels in Tempe
Certificate of Excellence
Orange, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“OK”
Reviewed 17 March 2014

We've stayed here during spring training a couple of times now. VERY convenient to shopping, restaurants and Diablo Stadium. Breakfast in the morning is great thanks to 'Ronnie.' Airport noise could be a problem for light sleepers. BEWARE WHEN BOOKING: CHECK THE CANCELLATION POLICY. Each Country Inn is independently owned and operated. Two days after making this reservation (which was 3 months in advance) I got a lower per night offer (via email) from another nearby Country Inn. The difference would have saved me about $75. I called Tempe to cancel and transfer my reservation to the other Country Inn. They wouldn't budge; said the reservation was bought and paid for and there was nothing they could do. I read my cancellation policy and THEY WERE RIGHT! My bad. But I'm still more than a little pissed about that one. I mean, 3 MONTHS IN ADVANCE??

  • Stayed March 2014, travelled as a couple
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Helpful?
1 Thank Brad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGMCIS, General Manager at Baymont Inn & Suites Tempe Phoenix Airport, responded to this review, 9 September 2015
Thank you for taking the time to post your comments to help improve our business. Thank you for your continued loyalty and we look forward to your next visit.
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763 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (94)
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English first
Mundelein, Illinois
1 review
Reviewed 11 March 2014

Upon arrival we were greeted by a friendly staff. Even though we arrived early in the day our room was ready. We've stayed on previous occasions and plan on returning to the country inn and suites Tempe during our next visit.

  • Stayed March 2014, travelled with family
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Helpful?
Thank akairman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Baymont Inn & Suites Tempe Phoenix Airport, responded to this review, 17 March 2014
Dear akairman,

Thank you for telling us about your visit with us. We really appreciate your feedback. We really do appreciate our return guests. Thank you for your comments about the staff. We will make sure we pass your comments on to them. We hope you and your family enjoyed your time in Phoenix/Tempe. Thank you for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Phoenix Airport at Tempe
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Willmar, Minnesota
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 March 2014

We stayed at the Country Inn and Suites Tempe for three nights. It was easy to find and there was plenty of parking.The front desk was friendly, but the room we booked on Hotels.com was not the room we received and was not made to fit 5 like advertised. The room was small, but very clean and comfortable. We were told that the hotel was full and they could not give us a roll away or enough pillows for all of us. The front desk told us they would get us a roll away on the second night, but we never received one. It took us until the last night of the stay before we received enough pillows for all of us.

I still give the hotel a good review because the location was close to the airport and within a short distance of several spring training ballparks. Breakfast was free and fresh every morning. There were two computers in the lobby, which were really helpful for printing plane tickets, etc. The kids loved the free fresh cookies and overall the stay was very positive. For the price, I would definitely stay there again.

Despite all of this, the hotel was

  • Stayed March 2014, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Baymont Inn & Suites Tempe Phoenix Airport, responded to this review, 10 March 2014
Dear Bill,

Thank you for telling us about your visit. We appreciate all of your comments. Thank you also for the concerns about your room. We are very sorry that you and your family were not satisfied. We really value your feedback. We use this feedback to make changes to the hotel to make it better for you, and future guests. Thank you so much for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Phoenix Airport at Tempe
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Livingston, Texas
Level Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 4 March 2014

We spent one night prior to flying out of PHX. The hotel is very nice and within 15 minutes of the airport. The room was very clean and the bathroom was spotless. The free breakfast was good. The fitness room was better than usual for this price range. The route to get to the hotel is somewhat circuitous and there's not a lot of options for restaurants nearby but the hotel itself lived up to the Country Inn high standards.

  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
Thank Philip G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Baymont Inn & Suites Tempe Phoenix Airport, responded to this review, 10 March 2014
Dear Phillip,

Thank you for telling us about your stay with us. We are so glad that we could accommodate you during your trip. We are so glad you enjoyed what the hotel had to offer. We will pass this feedback on to our staff. Thank you so much for staying with us. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Phoenix Airport at Tempe
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Cincinnati, Ohio
1 review
Reviewed 2 March 2014

Front desk person was so welcoming, especially with us being Club Carlson members. Room was clean, beds comfortable, shower very nice. Breakfast, as always, had a great variety. Common areas were clean and well decorated. Great experience. Would definitely stay again.

  • Stayed January 2014, travelled with family
    • Value
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Helpful?
Thank Valerie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Baymont Inn & Suites Tempe Phoenix Airport, responded to this review, 3 March 2014
Dear Valerie,

Thank you so much for telling us about your visit with us. We really like to take care of our Club Carlson Members. We are so glad that you enjoyed your room. We are so glad that you enjoyed all that the hotel has to offer. We strive to provide a clean, safe, and comfortable place to stay. We are so glad that we could accommodate you, and your family. We hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Phoenix Airport at Tempe
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Boulder City NV.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 February 2014

I'm on the road about 15 days a month,the company travel planner,plan stays at Country Inn's frequently,so I stay at them all over the country.This one had already been remodeled under the Carlson folks,and it was nice,the way they had made the transition work for the hotel appearance,it fit it perfect for that part of Tempe.A big plus was the choices of restaurants that had late night delivery,which was perfect for me,as by the time I had completed work and was ready for dinner,most restaurants close were already closed,and I didn't want fast food one of the restaurants even delivered till 4am.The staff went out the way to help with all the needs of both of us were staying this trip.

  • Stayed February 2014
    • Value
    • Location
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Helpful?
1 Thank BCDRAY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Baymont Inn & Suites Tempe Phoenix Airport, responded to this review, 3 March 2014
Dear BCDRAY,

Thank you for telling us about your recent business stay with us. We really value all of our business travelers. We really do what we can to make your stay comfortable. Thank you for allowing us to accommodate you. We really value your feedback. We will pass it on to our staff. They always appreciate hearing good comments about their service. Thank you so much for choosing us. We hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Phoenix Airport at Tempe
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Las Vegas, Nevada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 February 2014

They have the most comfortable hotel beds, the rooms were clean and smelled fresh. All the employees were very nice and helpful. Would Definately stay there again. Our group had 12 rooms, and everyone was very pleased. They even welcomed our group with goodie bags for the kids, and a welcome poster in the lobby.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank d4g30-mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Baymont Inn & Suites Tempe Phoenix Airport, responded to this review, 24 February 2014
Dear d4g30-mom,

Thank you for telling us about your visit with us. We are so glad that you and you group stayed with us. We are so glad that we could accommodate you all. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Phoenix Airport at Tempe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Tempe Phoenix Airport

Property: Baymont Inn & Suites Tempe Phoenix Airport
Address: 808 N Scottsdale Rd, Loop 202 and Scottsdale Rd., Tempe, AZ 85281-1923 (Formerly Country Inn & Suites By Carlson, Phoenix Airport at Tempe)
Phone Number:
Region: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Tempe
#4 Family Hotel in Tempe
#5 Business Hotel in Tempe
#10 Romantic Hotel in Tempe
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Baymont Inn & Suites Tempe Phoenix Airport 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Welcome to the Baymont Inn & Suites Tempe Phoenix Airport located across from Tempe Town Lake on the border of Tempe and Scottsdale. This hotel is just 2 miles from downtown Scottsdale and downtown Tempe/ASU Stadium and just 4 miles away from Phoenix Sky Harbor Airport. We offer free wireless high speed internet, free airport transportation and free deluxe hot breakfast every morning. Each of our guestrooms has flat screen TV, microwave, fridge, coffee maker and much more. Jacuzzi suites available at this interior corridor property. Outdoor amenities include heated pool & spa. On site gym and laundry services. ... more   less 
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Also Known As:
Country Inn & Suites Phoenix Airport At Tempe Hotel Tempe
Country Inn And Suites Phoenix Airport At Tempe
Country Inn Tempe
Tempe Country Inn

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