We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Residence Inn Tempe Downtown/University
Ranked #8 of 52 Hotels in Tempe
Certificate of Excellence
Reviewed 17 February 2014

We stayed here recently and were very impressed with the location, friendly staff and room accommodations.
Great place for walking and sight seeing.
The rooms are well decorated in the more European Style which we like.
The staff was very professional and friendly.

Room Tip: We were on the 8th Floor and for future reservations we have requested 8 or above as the views, espe...
  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ArizonaMisty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole H, Sales Coordinator at Residence Inn Tempe Downtown/University, responded to this reviewResponded 26 February 2014

Thank you for staying with us and taking the time to write a review! We are lucky to be in such a great location within walking distance to multiple attractions and activities in Tempe.

We will share your great feedback with our associates as well.

Thank you for staying with us again and we hope you can come back and visit us soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (280)
There are newer reviews for Residence Inn Tempe Downtown/University
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

242 - 248 of 280 reviews

Reviewed 9 February 2014

Yes, great location, new and beautifully decorated. However, uncomfortably warm in the room. We were assigned a top floor room across from the gym. Noticed right away that the room was very warm, turned on the air conditioner, and went to dinner. Came back and it had not cooled down. Opened the windows the few inches they allow, probably for security reasons. Too warm to sleep. Called the front desk at 2:00 a.m. Got an apology and an offer to have engineering stop by the room first thing in the morning. Now, since I'm up at 2:00 a.m. dealing with the lack of ventilation, and ready to head back on the road at 8:00 p.m., does it do me any good? Seemed to me they are simply cutting costs by regulating the air conditioning at my expense. The reason I checked in to the hotel was to sleep, not to lay there and sweat all night. To add insult, they didn't even comp me for the parking. I would recommend you check in at some other place instead.

Room Tip: check the a/c works properly
  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Carmen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick S, Manager at Residence Inn Tempe Downtown/University, responded to this reviewResponded 10 February 2014

I wanted to personally thank you for staying with us. I too believe our hotel is in a great location and beautifully decorated; however, we are committed to providing more than just a new and lovely hotel, and I’m very sorry to hear about your troubles during your stay. It is our goal to make every guest as comfortable as possible, and I know how frustrating it is when you can’t sleep. Moving forward, we will test the air-conditioner in every room, because we want to ensure everything is working properly. I’m also concerned about the response you received to your problem. I completely agree that the solution we provided was not ideal. We have discussed alternative solutions with the front desk, because everyone deserves a comfortable night sleep. Again, I’m extremely sorry about your experience, and I thank you for your candid feedback. Your comments will help us prevent this problem from occurring again. I hope you will stay with us in the future, so we can provide you with the service you expect and deserve.

thank you,

Nicholas Schulte (Operations Manager)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2014

Dear Jeff (gm), my husband is currently there on business and I just wanted to let you know how awesome David at the front desk is. He took a few minutes of his time to figure out a local place and left to go pick up some cupcakes to surprise my husband staying there. Now that is going above and beyond! My husband is enjoying his stay. thank you so much

Stayed: January 2014
Thank thirtyonerachel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, Assistant General Manager at Residence Inn Tempe Downtown/University, responded to this reviewResponded 11 February 2014

Good Morning!

Thank you so much for writing such a wonderful review! We really appreciate the feedback.
I am so delighted to hear that David went out of his way to find a great cupcake place for you! David is amazing associate and I know he will be very pleased when we share your review with him.

We hope to see you again soon here in Tempe!

Thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2014

I LOVED this Residence Inn. It's brand new. Once I had the address, I went on Google Earth to see what it looks like, but at the time Google took the picture it was just a dirt lot next to a parking garage. I thought that that's a pretty small lot for a Residence Inn. When I arrived for my stay, I saw that Marriott had built straight up 11 stories. What a great job with the architecture.
Usually I find that Residence Inns only offer one bed and then the sofa can be pulled out into another. But this R.I., had rooms with 2 queen beds! That is why I chose to stay here. Normally if we have the whole family we don't chose a R.I. because there aren't two comfortable beds. Well the view from the room was very nice to the west. The new decor was terrific! I really like the back lighting of the bathroom mirror, the dimmer lighting above both beds, the movable pinpoint reading lights attached to the headboard, the dark wood kitchen cabinets with opaque glass fronts, the little movable table that serves as a TV tray on the couch. These were all things I noticed and appreciated.
I was most impressed with the top floor. Outside on the large patio were the swimming pool, whirlpool and big fire pit surrounded by comfortable, cushioned patio sofas. The views of my hometown, Tempe, were beautiful to me! The fire was large and inviting on the cold night. Truly a perfect Residence Inn.

Room Tip: This is one of the only Residence Inns that I have found to offer rooms with 2 queen beds.
  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MsFire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHXTD, Assistant General Manager at Residence Inn Tempe Downtown/University, responded to this reviewResponded 30 January 2014

Hello! Thank you for staying with us and taking the time to write such an amazing review about your experience. We are delighted to hear that you were able to enjoy the views of your hometown while staying with us.....It is a sight to see when you on the roof!

We hope to see you again soon!

Thank you!

Kari

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2014

Wow.
I travel often and MArriott is my favorite chain. Had a meting at ASU and Buttes had no availability so I stayed here.
It looked like a boutique hotel- not Residence Inn. Nice lobby. Rooms have Akea like kitchen with stainless steel appliances.
11 Flour has spa with view of PHX.
Hotel is walking distance to ASU campus, A mountain and Mill road.
Great stay

Room Tip: Get high floor room
  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank galedd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHXTD, Assistant General Manager at Residence Inn Tempe Downtown/University, responded to this reviewResponded 30 January 2014

Thank you for your great review! We are very honored to be the best Residence Inn you have stayed at! As you stated, our location is within walking distance to ASU and Mill Avenue and we are thrilled to be in this location.

Thank you for staying with us, we look forward to hosting you on your next stay in the area!

Sincerely,
Kari

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2014

I told my hosts at ASU that I'm moving in to the room. It has a real kitchen, super comfortable bed, awesome bathroom (great water pressure in shower; plenty of lighting and mirrors), free breakfast including healthy choices like oatmeal. Unfortunately there's no hotel restaurant, but they do have snacks and even bottles of wine for sale at the mini convenience store next to the front desk. Staff was super nice. I only wish I'd had time to use the pool and hot tub on the 11th floor with views of the mountains.

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mamiford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHXTD, Assistant General Manager at Residence Inn Tempe Downtown/University, responded to this reviewResponded 30 January 2014

Thank you so much for taking the time to write such a great review and we are so glad that you had a chance to stay here with us! Our spacious suites are designed so our guests will feel like they are at home and can also enjoy a full kitchen!

I will also share your staff comment with our associates, they always appreciate any feedback and we have an amazing team here!

Thank you again for staying here with us and we hope to see you soon!

Sincerely,
Kari

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2014

Very nice, recently built hotel. Convenient location. Room was better by far than other Residence Inns. Very good breakfast. Rooftop pool with hot tub and fire pit very enjoyable even on a January evening. Arianna (sp?) at the front desk was terrific, but all the staff was top-notch. We originally booked at another Res Inn in Phoenix but canceled when we saw the condition of the place. This one was a lot cheaper and much nicer.

Room Tip: Any upper floor is good. Might want to stay away from rooms near the gym on the 11th floor.
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kevin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHXTD, Assistant General Manager at Residence Inn Tempe Downtown/University, responded to this reviewResponded 30 January 2014

Thank you so much for the wonderful feedback! We are very lucky to be in such an amazing location and the temperatures here in January are prefect as you stated for the pool and fire pit.

I will also share your feedback in regards to Adriana, I know she will be delighted to hear the comments you took the time to write. Thank you again for joining us here at The Residence Inn and we look forward to seeing you again soon!

Sincerely,
Kari

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Tempe hotels
0.1 mi away
Tempe Mission Palms Hotel and Conference Center
1.0 mi away
MOXY Phoenix Tempe
MOXY Phoenix Tempe
#11 of 52 in Tempe
210 reviews
0.3 mi away
Courtyard Tempe Downtown
Show Prices
Show Prices
Show Prices
0.8 mi away
Graduate Tempe
Graduate Tempe
#10 of 52 in Tempe
393 reviews
1.5 mi away
Hampton Inn & Suites Phoenix / Tempe
1.9 mi away
DoubleTree by Hilton Phoenix Tempe
Show Prices
Show Prices
Show Prices

Been to Residence Inn Tempe Downtown/University? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Tempe Downtown/University

Address: 510 S Forest Ave, Tempe, AZ 85281-6490
Region: United States > Arizona > Central Arizona > Tempe
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 52 Hotels in Tempe
Price Range: £100 - £274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Tempe Downtown/University 3*
Number of rooms: 173
Official Description (provided by the hotel):
Discover the perfect balance of comfort and convenience at Residence Inn Downtown Tempe/University. As one of the top hotels in Tempe, Arizona, we offer easy access to Arizona State University, Mill Avenue District and Tempe Town Lake. Back at the hotel, enjoy large suites with separate spaces for sleeping, living and working, plus fully equipped kitchens for a home-away-from-home feel. Sleep peacefully at night in luxurious bedding, and wake to a free breakfast each morning in the lobby. Our fitness center lets you stay fit even while on the go, and our outdoor, rooftop pool provides lovely views of the desert landscape. Don't worry about missing your flight with our free shuttle service to PHX Airport. Relax in the evening with premium movie channels, or mingle with guests at The Residence Inn Mix, offering cocktails and snacks. Whether traveling on business or leisure, you'll always stay connected with complimentary Wi-Fi throughout our hotel. Book your stay today and start planning your adventures! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Travel Republic (UK), Ebookers, Cancelon, 5viajes2012 S.L. and Evoline ltd so you can book your Residence Inn Tempe Downtown/University reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing