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“Large rooms, tiny pillows” 5 of 5 bubbles
Review of Embassy Suites by Hilton Hotel Phoenix - Tempe

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Embassy Suites by Hilton Hotel Phoenix - Tempe
Ranked #15 of 52 Hotels in Tempe
Park City
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Large rooms, tiny pillows”
5 of 5 bubbles Reviewed 11 November 2013 via mobile

Typical Embassy Suites but with great staff. Decent breakfast & happy hour. Large suites with nice, large desks in both living & bedroom.

Since the last time I was there on business they have done a major remodel. Also, there is a new Starbucks across the street.

My only complaint was that instead of 2 large king pillows on the king bed, they use these tiny pillows--much smaller than standard pillows. You get 6 or 8 of them. I also thought the mattress was too soft, but my back likes extra firm, so I can't say everyone will share my sentiment on that.

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank parkcityletsgonow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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764 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (117)
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English first
A TripAdvisor Member
2 of 5 bubbles Reviewed 10 November 2013

I usually stay at Embassy Suites when I travel. This hotel has doors on the outside right next to a freeway. Hotel put down manure on the grass right before we arrived. Our rooms were on the bottom floor next to the grass. I would not stay here again

  • Stayed November 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
82 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 10 November 2013

No secret that I'm a fan of ES and my recent stay at this location was no exception. Different that most of their hotels, this is a two-story place sprawled out over very nice grounds with a great bar and restaurant, convenient to the airport and city. As usual, the rooms were spacious and clean and bet extremely confortable. This particular room had a kitchenette with fridge as always but no sink. No parking fee and plenty of shops and restaurants within a very short distance. A very nice, relaxing ambience and delightful staff. Thumbs up!

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank EuroTexan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sedona, Arizona
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 7 November 2013

Personnel at the front desk went above and beyond giving us directions and dining recommendations. She even programmed our phone to get us to the recommended site. All staff we came into contact with were happy, courteous and helpful.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Patricia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, United States
2 reviews
5 of 5 bubbles Reviewed 2 November 2013

I was very satisfied with my stay at the Embassy Suites Hotel. It was a very satisfying moment for me. I would recommend this hotel to all of my friends. I will stay at this hotel any time and in the future.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Thaddeus Sahla F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gettysburg, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 November 2013

We stayed at the Embassy for the week. Our room was a perfect suite. It was very clean. The pool was very inviting on the warm days we experienced in October. The staff was so nice in helping us. The complimentary breakfast even had an omelet bar. We found the hotel to be conveniently located.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kipper27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southern AZ, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 November 2013

The hotel and staff, breakfast, room, shower, everything was great. But a big deal breaker for us has always been internet. This hotel does not have complimentary internet (like every other cheaper hotel does have). And not only is it $10 to connect - it's $10 per device! And if your device forgets you were connected, pay $10 more dollars! Frustrating, not simple, not cool. If internet was complimentary, I would give this place 10/5 stars.

  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Sally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Hotel Phoenix - Tempe

Property: Embassy Suites by Hilton Hotel Phoenix - Tempe
Address: 4400 S Rural Rd, Tempe, AZ 85282-7044
Phone Number:
Region: United States > Arizona > Central Arizona > Tempe
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Tempe
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Phoenix - Tempe 3.5*
Number of rooms: 224
Official Description (provided by the hotel):
Large, two-room suites suites with granite, marble and travertine. Complimentary full cooked-to-order breakfast, beverage reception each evening, airport transportation, on-site restaurant. Suites open up to a Resort Style interior courtyard with outdoor pool and hot tub. Wireless internet access throughout. Complimentary 24 Hr. Business Center and Fitness Center. Over 10,000 square feet of meeting and banquet space, including our 4,000 square foot Grand Ballroom. A perfect Tempe location for business or leisure travel. Near Arizona State University, and all major business, shopping, entertainment, sports venues, restaurants and attractions in the East Valley. ... more   less 
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Also Known As:
Embassy Suites Hotel Phoenix
Embassy Suites Tempe
Tempe Embassy Suites

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