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Embassy Suites by Hilton Hotel Phoenix - Tempe
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Reviews (980)
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All reviewsevening receptionmade to order omeletsfree happy hourwhole foodscomplimentary breakfastpool areaeasy accessfront desk staffbusiness tripnice poolthe breakfast areaspring trainingbunniespropertyfreewayphoenixshuttle
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738 - 743 of 980 reviews
Reviewed 12 March 2014

O.K place for spring taining, Rates to high for what you get. Good though if you have Kids for sofa sleeper. The extra freebees breakfast, are nice touch but the quality is near prison food, the happy our is for people who love the Hard drinks, and bland appietizers. Don"t get me wrong I am not a hater, but shop around they need pick-up the quality pace,for the price.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
1  Thank vando56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2014

Stayed here during the Nascar race. The rooms were very spacious for the 3 adults in our room and clean. We were along the highway, but wore earplugs, so didn't hear a thing. The made to order breakfast was very good. During the evening they have a free open bar from 5:30 - 7:30 with snacks (popcorn, nachos & salsa, etc). You can get as many free drinks as you want during that time. The outside grounds were very nice. The front desk staff were ok, but not overly friendly..could use improvement there. Had a little issue at the airport as this hotel wasn't on the courtesy phones provided & they took all the payphones out of the airport, so we couldn't call the hotel for a shuttle. The Information desk let us use their phone, thankfully. Overall our stay was great.

Room Tip: You might want to ask for an inside room, not near the freeway.
  • Stayed: March 2014, travelled with family
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Thank mamakoops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2014

We loved this hotel and had a great stay. The pool and grounds are lovely. The rooms were clean and had a fresh, pleasant smell. The staff are helpful and courteous. Breakfast went until 10:30, so there was not a mad rush for everyone to get through the line. There were plenty of plates, food, tables, etc. The evening reception was nice and relaxing and the wait staff pleasant and cordial. Great stay and excellent hotel.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank althea269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2014

This place is just ok. Would definitely look for an Embassy that lives up to the reputation of the chain. Many of the rooms face a busy and loud highway. Guests should be asked if being placed on the highway is ok. I was not ok with it and moved. Heating and cooling system did not work. AC would not shut off. When maintenance arrived I was told it was supposed to work that way. I knew better. When I was getting my breakfast the first day I stood and waited to have an omelette made for at least five minutes and the cook never even looked at me to take my order. Finally moved off and got something pre-made. The fitness center has nothing but a couple of treadmills and elliptical machines. No weights, no mats no ab balls.... The phone in the living room did not work and the lights were unplugged and I had to arrange chords to make it work.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank BGriebs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2014

Hotel is very clean, rooms are cozy and good size. Love the made to order omlet for breakfast and the managers reception service is excellent. The pool area has a resort feel to it. Recomend for family and business travel.

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels
Thank Brent E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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