This hotel was priced ok but our bathroom Toilet and shower area) had a strong urine smell. One of the beds had linen that had not been changed because there were dark spots and things I had to brush off. Day two, had no maid service and the evening clerk acted as if he could care less. He said they had checked in a lot of people that day. He gave no other explanation. I went down and asked if we would have maid service and he looked at me as if I were crazy for asking. I asked for towels and he told me that he did not want to talk to me and for me to just go to my room. Who wouldn't be upset when treated this way. We heard someone knock on the door that night. We didn't feel safe. We checked out the next morning and went to another hotel. The manager, Jennifer did her best to make it right by not charging us for the night. We had no refrigerator or microwave. This was very unusual as we are La Quinta rewards customers. If it were not for that rude 3-11 clerk, we may have stayed another night.
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- Also Known As:
- La Quinta Inn Phoenix/Tempe Sky Harbor Airport Hotel Tempe
- La Quinta Hotel Phoenix
- La Quinta Tempe
- Tempe La Quinta