The customer service is horrible and they make promises that they can not keep. We were told that we could have one room and then if we didn't like it we could move to a different room. Upon arrival, we discovered that we were not able to move to a different room and the steps they took to make the room better we're not done like promised on the phone. Called other choice hotels and they could not help us out with a switch due to no managers being on duty. On a Friday night with packed hotel rooms and spring traing , no manager on duty?
Rooms: dexter would use this as his kill room. It is gross, extremely outdated, TVs no where close to sitting areas, and a microwave from the 60's.
Highly recommend to not stay here.
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- Also Known As:
- Quality Suites Tempe Hotel Tempe
- Quality Inn Tempe