My daughter was performing at the Aloha Festival in Tempe...so I booked a room with choice being I'm an employee so I got the discount rate...
As we arrived at the phx airport, I called the hotel to come pick us up and the desk clerk Israel said sorry mame but we don't offer those services...I was pissed because I'm hot n sweaty n as per their confirmation letter it clearly states it in red to call when you arrive so I did...well make long story short I pd $35 one way on super shuttle to get to the property...ask the FOM if he could do anything for me cause I was not happy...n he tried to kick me out the hotel...I told him excuse me sir but I will not tolerate this kind of behavior from u or any of your staff...so I suggest u listen n pay really close attention to what I'm saying...can u compensate me on my shuttle service? Because I was miss informed by your confirmation letter staying incorrect info...Jay said we don't do that....very rudely..
I arrived and said I would like to check in my room pls and the FOM Jay says you can miss but yr room is a smoking one...n I told him sorry but I reserved a non smoking plus I confirmed it with your desk clerk Israel before coming here...then the rooms were not ready and it was pass 3p check in time... So we finally got our room after half n hr went by...got in the room n was not at all surprised that the room was not up to par with Our expectation...dirty...smelled like old rusty...old mold...old everything...
I filed a Guest Relations ticket to see if they would help me... N it's in process now...
I will never stay at that property as long as we are living...NEVER
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com, Expedia, getaroom.com, TripOnline SA, HotelsClick, Ebookers, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Ramada Tempe Near ASU reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Quality Suites Tempe Hotel Tempe
- Quality Inn Tempe