Every now and then I have such an exceptional stay at a Marriott to warrant an email to the General Manager. My stay at The Buttes July 14-16 was one of these stays.
Originally I had reserved two rooms for this time period at the J.W. Desert Ridge as part of my sister's surprise birthday trip to Arizona. However what made me change the hotel to the Buttes was not that it offered more luxurious accommodations, a bigger pool or this hotel was newer. It was simply that The Buttes is unique. How often does a guest get the opportunity to stay in a hotel built into the natural landscape like The Buttes? Not very often. The natural beauty of the resort offers guests a differentiated travel experience. That was the deciding
factor in changing my reservation.While it is an older resort, the rooms have been renovated and are top-notch. They also include the famous Marriott bed.
We dined outside at the restaurant two nights, overlooking the city. INCREDIBLE VIEWS! We even had a kitten to come around and "bother" our table for food. It was cute, and added to the hotel experience. I wanted to take it home.
However it is really the people of a hotel or resort that makes the difference. Our server at Top of the Rock, Rachel, was exceptional in every sense. Outgoing, personal and professional, it was a pleasure having Rachel as our server was a pleasure, so much so that we asked for
her the second night at your restaurant. Front Desk Manager Cheryl Amundson also contributed significantly to the success of our stay. Although we had an early misunderstanding regarding the room rate, she quickly recovered and clarified the situation by giving me options that work the best for me. Cheryl was also professional and very helpful with all my questions - an asset to the resort.
If I am again in the Phoenix area, I would certainly choose The Buttes as my hotel, and recommend it to others. Thank you and your staff for helping make this trip one worth remembering.
- Official Description (provided by the hotel):
- Impressive Mountaintop Conference Resort with view of Phoenix & Valley of the Sun located in center of historic Twin Buttes area. ... more less
- Reservation Options:
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- Also Known As:
- The Buttes, a Marriott Hotel Tempe
- Marriott Hotel Tempe
- Marriott Hotel Buttes
- Marriott Tempe
- Tempe Marriott