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“Business”

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DoubleTree by Hilton Phoenix Tempe
Ranked #5 of 52 Hotels in Tempe
Certificate of Excellence
Overgaard, United States
1 review
“Business”
Reviewed 7 August 2014

Everyone of the staff was very helpful. The room was very nice, clean and comfortable. I will continue to use your establishment when traveling. the pool wqas a very nice experience. the only real complaint i had, was the AC didn't get cool enough for my liking.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian H, General Manager at DoubleTree by Hilton Phoenix Tempe, responded to this review, 12 August 2014
John B-Thank you for the five out of five review! We are glad you enjoyed your stay and have pass your comments regarding the AC to our Chief Engineer. Once again, thank you for your feedback and we look forward to welcoming you back the next time you are in Tempe.

Thank you,
Ian Hawthorne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (85)
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English first
Manalapan, New Jersey
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 August 2014

I've been traveling to Tempe pretty regularly now for business, each time being disappointed by what the hotel offers compared to my expectations from the brand. This DoubleTree wholly met my expectations for the DoubleTree brand. The property is older, and you can tell in the lounge and hotel exterior, but the rooms and lobby are in great condition with new furnishings. The property does not have interior corridors, but it doesn't feel like a motel or motor lodge because windows are on opposite sides of the room than the door, and the doors do not open directly to the parking areas. The breakfast is decent, restaurant is pretty good and the internet is fast and free. The hotel shuttle will take you within a 3 mile radius, and is quick. Most of all, the staff is incredibly friendly and helpful. They seek to put the personal touch to your experience, remembering your room, drink orders and offering local advice even when they only see you once a day.

Room Tip: Pools that face the courtyard pool have a nice view.
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  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank JetsetAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian H, General Manager at DoubleTree by Hilton Phoenix Tempe, responded to this review, 12 August 2014
JetsetAlex-thank you for your quick review of our hotel. We are glad you enjoyed your stay with us and we were able to exceed your expectations. We look forward to welcoming you back to our hotel again soon.

Warm Regards,
Ian Hawthorne
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modesto. ca
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 August 2014

I loved the location and lay out of this hotel. My check-in was very swift and the Front Desk Staff was always helpful. The room was spacious and the bed linen was amazingly crisp & clean. Coffee in the lobby was nice and fresh!! Thank you for such a comfortable stay!!

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank dhilloncorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian H, General Manager at DoubleTree by Hilton Phoenix Tempe, responded to this review, 5 August 2014
Dhilloncorp-thank you for your quick review! We are glad you enjoyed your stay with us and we look forward to welcoming you back again in the near future.

Thank you,
Ian Hawthorne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Humble, Texas
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 31 July 2014

I'm a frequent business traveler and I prefer to stay within the Hilton chains.
I appreciate the level of care and service that all brands within the Hilton family provide.
I stayed at the Doubletree Tempe in July of 2014.

This hotel was fine and very clean. I have no major complaints. I had one issue with my room, wherein the air conditioning was not blowing cold. Service was outstanding, and the issue was remedied by moving me to a different room immediately. We ate breakfast in the restaurant and the food was excellent as is the standard at Doubletree hotels. All in all, a fine experience with no major waves one way or the other.

Some notes that I have about this hotel for those looking to book:

-All of the rooms are outside. You check in at the lobby which has a large sitting area and entrance to the hotel and ballrooms. Then you must walk outside to reach your room. For some, this is not a big deal. When we arrived, it was about 108 degrees farenheit, so going into the lobby, then back outdoors to reach the room was a bit of a surprise, but nothing insurmountable. It is the desert after all.

-There are three levels with stairs everywhere, and it is likely faster to head up stairs rather than wait for the older elevator. The elevator is near the lobby doors, but also outside and small.

-The feel of the hotel overall is sort of a low ceiling, atomic ranch style home. The rooms have been refreshed, but the hotel feels a bit of its age on the whole. It feels sort of stylish and aged all at once.

-The A/C units are loud, but this typically does not bother me personally. Rather, I like the white noise. For some, it might be inconvenient. It may also be that they were just working especially hard in the heat during my stay.

-Location is excellent; about 10 minutes drive from the airport rental car facility, far enough from a highway not to be loud, and about 5-7 minutes drive from the 'Mill Avenue District' next to ASU, where a huge variety of restaurants and bars can be found. The hotel has a free shuttle to Mill Ave as well.

We booked this hotel for location + price when compared to other area Hilton family hotels. I would have no problems returning to this hotel in the future, but it might not be my first choice in the Tempe area purely because of the outside access to the rooms.

Hope this helps anyone out there.

Room Tip: Facing the pool might be a bit loud. There was a large group in the pool when we arrived and they co...
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  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank SSVNormandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mesa
1 review
Reviewed 30 July 2014

Hotel was great, especially the staff and free coffee in the lobby in the mornings (and those cookies!!!). Only issue we had was how loud the A/C was in our room. Otherwise, great visit. Conference chairs were very comfortable for the 3 days / 8 hours we sat in them. Had an excellent meal in the restaurant.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank InvestAZRE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian H, General Manager at DoubleTree by Hilton Phoenix Tempe, responded to this review, 5 August 2014
InvestAZRE-thank you for taking your time to review our property and your kind words. We are glad you enjoyed your time here, along with those delicious warm DoubleTree Chocolate Chip Walnut cookies! We look forward to seeing you the next time you are in Tempe, AZ.

Thank you,
Ian Hawthorne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Erie, CO
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2014

We chose this property for it's location. Very clean, standard room. Pool and fitness center is very nice. On property breakfast was expensive, but there is a Denny's across the street. I have stayed here twice and enjoyed both stays.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ColoradoRoadWarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian H, General Manager at DoubleTree by Hilton Phoenix Tempe, responded to this review, 5 August 2014
ColoradoRoadWarrior-thank you for your review of our hotel. We are happy to hear you enjoyed your stays with us and we look forward to welcoming you back again soon.

Thank you,
Ian Hawthorne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bakersfield, California
Level Contributor
3 reviews
Reviewed 27 July 2014

Doubletree is always a safe bet but this one is great! Great staff and location...great beds. The pool is beautiful and is open until midnight. parking is free and we were only 12 min away from the baseball park. Easy on and off the freeway and the staff was so helpful.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank cla122673
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian H, General Manager at DoubleTree by Hilton Phoenix Tempe, responded to this review, 5 August 2014
cla122673-thank you for your quick review! We are glad to hear you enjoyed your stay and we look forward to welcoming you back soon.

Thank you,
Ian Hawthorne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Phoenix Tempe

Property: DoubleTree by Hilton Phoenix Tempe
Address: 2100 S Priest Dr, Tempe, AZ 85282-1116 (Formerly Fiesta Resort)
Phone Number:
Region: United States > Arizona > Central Arizona > Tempe
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Tempe
#8 Business Hotel in Tempe
#9 Family Hotel in Tempe
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — DoubleTree by Hilton Phoenix Tempe 3.5*
Number of rooms: 270
Official Description (provided by the hotel):
Celebrate a tradition of warm hospitality and creative service at the recently renovated DoubleTree by Hilton in Tempe. Located near I-10 and minutes from Phoenix Sky Harbor Airport, this spirited hotel puts you near Arizona State University, Mill Avenue, and downtown Tempe. Enjoy the variety of recent enhancements to our guestrooms, lobby area, and restaurant. At this unique Tempe, Arizona hotel, comfort and service come together in an exceptional setting, with Frank Lloyd Wright design-inspired architecture. ... more   less 
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Also Known As:
Fiesta Hotel Tempe

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