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“I Love This Hotel”

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Residence Inn Tempe
Ranked #34 of 52 Hotels in Tempe
Tucson
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“I Love This Hotel”
Reviewed 20 December 2013

My family stayed at the Residence Inn Tempe last Saturday night. It was a very quick turn-around. In at 10PM and out at 6AM. We called in advance to make sure everything was ok with our reservation. Jennifer was amazing! She made sure everything was perfect for us. Later, when we checked in, Jennifer was there to help. Excellent customer service! The room was perfectly clean and ready to go. The beds were very comfortable (even the pull-out sofa). The hotel has great shower heads too! The hotel is next door to the Mill's Mall, and several restaurants. Thank you RI Tempe for a great stay.

  • Stayed December 2013, travelled with family
    • Value
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Helpful?
1 Thank Logan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review, 3 January 2014
Thank you for taking the time to review the Residence Inn Tempe, Logan! We appreciate your honest feedback and complimentary words about our staff. Our team is certainly dedicated and it's great to hear that they met your expectations. We do hope to see you and your family back for a visit soon!
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113 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Italian first
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  • Any
English first
Hudson, Massachusetts
Level 6 Contributor
641 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
Reviewed 1 November 2013

Crazy on the details - cookies in halloween bags with a THANK YOU note and a cup full of candy. Crazy little details. Good location, close to airport (10 minutes really!) super clean, well maintained. Nice staff, eager to please. Im still shocked with the little details that made my one nighter a really nice stay. - breakfast is included. Its ok, but will get you out and about in a pinch. Outdoor pool, walking distance from restaurants, CVS, mall.

Room Tip: Try to say away from the #6 building and others on that side, noise from street.
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  • Stayed November 2013, travelled on business
    • Value
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Helpful?
1 Thank Rita V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review, 11 November 2013
Thank you so much for taking the time to review your recent stay with us at Residence Inn Tempe! One of our biggest initiatives is to show our appreciation to our guests and it sounds like that was your experience. We honestly appreciate all of our guests and are certainly glad that the goodies made a positive impact on your time with us.

I would also like to respond to your tip regarding street noise. I am pleased to announce that we have undergone window replacement to all street facing suites this past week and they are now furnished with new double-paned windows that should improve the overall “sound” of your hotel stay.

We hope to have you back with us real soon!
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Santa Clarita, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2013

Best Residence Inn around. They remember you, and treat you like family. Rooms are always perfect and location ideal. Looking forward to staying there again soon. This is a place to relax or if on business they will always go out of their way to assist you. If you have any special needs or wants a phone call in advance and they will have everything set. I can't say enough about their staff, AWESOME!

  • Stayed August 2013, travelled on business
    • Value
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    • Service
Helpful?
1 Thank UnclePhilvw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review, 5 September 2013
Thank you so much for taking the time to review your recent stay with us at Residence Inn Tempe! I am so happy to hear that the team took such great care of you while you are here. I think that they are pretty special but I am bias. :) Thank you again for taking the time and we look forward to having you back with us real soon.
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Setubal, Portugal
Level 4 Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 August 2013

Nice apartments rooms, location great, near I-10 and AZ Mills Mall.
Nice staff. I have stayed in this place at least 10 times on the last 5 years.
Good rooms with equipped kitchen.
Outdoors very nice with a nice pool to relax.

The only thing that is less good is that the breakfast could be better for the charged priced, you can get sick of the same menu after 5 days or more !
Besides that is my favorite place to stay in Tempe, AZ.

  • Stayed March 2013, travelled on business
    • Value
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Helpful?
1 Thank NunoMSousa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review, 5 September 2013
Thank you for taking the time to review your stay with us here at the Residence Inn Tempe. I appreciate candid feedback so that it shows areas in which we need to improve. We are currently looking at some different options to help change up breakfast some while still staying within Residence Inn brand standards. Hopefully next time that you are here in Tempe we will have been able to improve. Thank you again and we look forward to having you back when your travels bring you back to Tempe.
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Edinburgh, United Kingdom
Level 4 Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 August 2013

I have stayed here on several occasions while working in AZ. This is my company's preferred hotel. They have got it spot on. The hotel is ideally situated. Rooms well appointed and very clean. Staff are so helpful, from management to cleaning staff. Nothing is too much trouble for these people.
The swimming pool is well maintained, clean, and never crowded. Comfortable loungers, and always plenty of towels on hand.

If barbecue is your choice of cooking, they have two huge gas grills that are clean and well maintained, located at the centre of the hotel. Good seating available for eating al fresco.

I could not recommend this hotel highly enough. I would be very disappointed if my company were to change.

Room Tip: Ask for room overlooking the pool. They are farthest from the busy roads and noise is minimal.
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  • Stayed July 2013, travelled on business
    • Value
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Helpful?
1 Thank Billy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review, 5 September 2013
Thank you for taking the time to review our hotel. I too, would be very diappointed if your company stopped using our hotel as we love having you all here and many of you all have become like family. We look forward to having you back very soon!
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Queen Creek, Arizona
Level 6 Contributor
101 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 July 2013

We stayed at this location for the month of May, 2013 while waiting for our escrow to close on our new house. We chose this hotel because it is pet friendly and we were able to keep our 2 parrots with us instead of boarding them. They were a big hit while sitting out by the pool or at the tables throughout the property. The staff is excellent and took care of our requests. We did ask to change rooms the first day and we got right into a quieter location. The registration staff was very friendly and accommodating. The "free" breakfast was standard fare, scrambled eggs, sausage/bacon, cereals, waffles, fruit, coffee and juices, etc. Monday through Thursday nights was "social evening" with "happy hour" type food. Most of it wasn't that good but adequate if you don't want a big dinner. The grounds are kept clean and manicured. The pool is well maintained. The cable was not working properly and the hotel had the package changed and it still didn't work very good. That was the only issue we had.

Room Tip: Ask for a room away from the surrounding streets and away from the pool. A/C units are noisy.
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  • Stayed May 2013, travelled on business
    • Value
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Helpful?
Thank Sharon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review, 5 September 2013
Thank you for taking the time to review your stay with us!! We loved having you and seeing your beautiful birds. Thank you for your candid feedback and it allows us to know areas in which we can improve. Thank you again and if you ever need another place to stay we looking forward to having you back!
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Kansas City, MO
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 June 2013

My daughter and I were in town for a brief stay during late May while I was interviewing for a job and she was leaving serious sales tax at the local outlet mall.

This hotel was great for a strategic trip/stay that addressed our needs. It was particularly helpful to be able to get into our room early.

Couple of notes in response to other negative comments. First, this is not a resort and should not be reviewed as such. It does not present itself as a desert golf spa resort facility but it is convenient and provides access to most urban necessities. I would imagine this would be a great place for short term executive housing, or a parents weekend to ASU.

Second, this is not a restaurant. It does provide a nice morning buffet that can be quick and help you avoid restaurant costs and get you on the road quickly. With the exception of Embassy Suites, hotels usually do not provide a menu level of selection. If that is your expectation, go to Denny's and pay $8 to $10 for a morning meal. Asking mid-range hotels/motels to be something that they are not results in costs or diminished services in their core business (lodging). Bit of a hot button hear, as I frequently find myself behind someone in line complaining about the lack of Eggs Benedict at the buffet. What you get (and should expect no more) is scrambled eggs, sausage, toast, juice, pastries.

Room was clean and looked pretty much like every other Residence Inn I have visited.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kctom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review, 5 September 2013
Thank you for taking the time to review your stay with us. It's feedback like yours that helps us understand what areas we are doing well in and what we can improve upon. We look forward to serving you on your next trip through Tempe!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Tempe

Property: Residence Inn Tempe
Address: 5075 S Priest Dr, Tempe, AZ 85282-6653
Region: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Tempe
Price Range (Based on Average Rates): £
Hotel Class:3 star — Residence Inn Tempe 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Residence Inn Tempe, Arizona Hotel is an ideal lodging choice near ASU. We provide just what you need to maintain your normal pace when planning an extended stay in Tempe. You’ll enjoy a modern lobby designed with a variety of comfortable spaces offering free wireless high-speed internet and various options for refueling at The Market. Our Tempe, AZ hotel’s spacious guest suites each feature a sectional sofa, an ergonomic desk and well-designed bathrooms. Fully-equipped kitchens complement each suite's separate spaces for eating, sleeping and working. When you choose us for your extended stay hotel in Tempe, take advantage of your fully equipped kitchen and don't miss our free hot breakfast featuring a variety of healthy and freshly made selections. Finish the day right at our evening Social Hour, where you can relax and recharge with complimentary drinks and light fare. At our Residence Inn All-Suite Hotel in Tempe, we give you everything you need to maintain your balance and thrive. ... more   less 
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Also Known As:
Residence Inn Tempe Hotel Tempe
Tempe Residence Inn

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