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Comfort Suites Airport Phoenix
Ranked #22 of 52 Hotels in Tempe
Memphis, Tennessee
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good value”
Reviewed 8 February 2014

Very convenient to the airport. Furnishings could use updating but overall clean and comfortable. Great to have a free shuttle to and from airport. Service was good and beds were comfortable. Like the mini-suite but the sofa was pretty uncomfortable to sit on. Very quiet--room was on the pool side of the hotel.

Room Tip: choose a room on the back side if possible.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paula D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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281 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
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English first
riverside, ca
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 February 2014

My favourite hotel in Arizona..stayed there for five nights in January...absolutely no major problems. The rooms are clean, the location is great, the rates are reasonable and you get a hot breakfast. The front desk personnel are allways pleasant and courteous. While its not fancy and you dont get a chocolate on your pillow every night, its an excellent three to four star hotel with comfortable beds, working air conditioners and plenty of parking. I would, however, like to request the management to provide another luggage cart because the only one that is available is never there when you need it.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank importedinteriors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralMgr_CS, General Manager at Comfort Suites Airport Phoenix, responded to this review, 4 February 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartford, Connecticut
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 January 2014

I have stayed here a number of times for business and found it normally clean with friendly attendants. It has a good breakfast and a pleasant managers evening snack hour during the week. Rooms have always been clean. Will most likely stay again when visiting the area. The only thing wrong this time was during check in I was advised to park on the side and use the side door because it would be closer to my room.... I did take the advise but upon approaching the side door the entrance was discusting because of animal droppings (mice, bats not really sure). I mentioned it to the front desk. 24 hours later nothing was done, so I mentioned it again and was told the maintenance man would take care of it on Saturday. I left Sunday... still nothing cleaned. Now, grant you this is outside, but people would need to walk through it and they would carry it on the bottom of their shoes to the carpet inside, not a very sanitary situation.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GLKNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Hampshire
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 16 January 2014

We chose this property for the night before our flight back east d/t convenience and cost. No complaints there. The room was quiet and had a sliding door that opened onto 52nd St, which allowed us to keep the a/c off. A little noisy though, with the slider open.

My gripe is that the sink bowl was cracked. We stayed in room 222. No problem with leaking, but you don't expect a chain property like Comfort to allow such a blemish.

We had an early flight, so we appreciated the shuttle. We saw the bagged breakfast on offer, although we didn't take advantage of it.

Room Tip: If you want to keep the window/slider open, ask for a room away from 52nd street.
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  • Stayed January 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tempe az
1 review
Reviewed 26 December 2013 via mobile

I was stuck in Phoenix for 6 days and decided to stay here based on past experiences at other comfort suites. I'm glad I did. The staff was very friendly and accommodating, and always greeted me with a smile and a hello whenever I passed through the lobby. When I did have a problem with my room (patio door would not open) maintenance man arrived and fixed it within an hour. Breakfast was good. Rooms were very clean and quiet, not like the paper thin walls where you can hear your neighbors at other places. I would definitely stay here again.

Stayed December 2013, travelled on business
Helpful?
Thank jaserok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia Beach, Virginia
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 8 November 2013 via mobile

We stayed here on a family trip running around Arizona. We had two king rooms. They were perfect. Hotel was convenient, quiet, clean, and comfortable. Breakfast was fine with both hot and cold items. Great location near the airport but didn't hear the planes. Definitely will stay here again.

Stayed November 2013, travelled with family
Helpful?
1 Thank Kevin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 November 2013

Stayed at the Comfort Suites Airport on October 19. Shuttle picked us up at the airport and took us right to the hotel. Room was fine, king bed nice and clean. Next day's breakfast had a good mix of both hot and cold foods. Right across the street is a Sheraton airport property -- not as busy on the weekend since many customers are corporate types who have gone home -- with a good dining room/bar so no need to hunt for a restaurant.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Airport Phoenix

Property: Comfort Suites Airport Phoenix
Address: 1625 S 52nd St, Tempe, AZ 85281-6233
Phone Number:
Region: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 52 Hotels in Tempe
Price Range (Based on Average Rates): £
Hotel Class:3 star — Comfort Suites Airport Phoenix 3*
Number of rooms: 92
Official Description (provided by the hotel):
Renovation to be completed by summer 2009! All suite property in quite location close to 1-10 and just minutes away from the Phoenix Airport, ASU, downtown Phoenix, Old Town Scottsdale and Tempe Town Lake. Our hotel offers free wireless Internet, deluxe continental breakfast and outdoor pool. All of our rooms include voicemail, microwave, fridge, hairdryer and iron. Ask about our Park & Fly rate if you would like to leave your car in the hotel parking lot. ... more   less 
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Also Known As:
Comfort Suites Airport Phoenix Hotel Tempe
Comfort Suites Tempe
Tempe Comfort Suites

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