My title sums up the review. The shuttle drivers were awesome, accommodating our frequent trips to Mill Ave and the surrounding area. However, they did not disclose the $2.50 shuttle fee which I later discovered on my credit card statement. When I called to discuss this, they were unwilling to reverse the charges. It is a very reasonable fee, much less than a taxi, but disclosing that the complimentary shuttle is only complimentary when taken to the airport is a must. When I checked out, I was not informed of any additional charges. Charging for non-disclosed 'incidentals' after-the-fact is a sneaky, unethical way of doing business in my opinion!
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- Also Known As:
- Best Western Inn Of Tempe Hotel Tempe
- Best Western Hotel Tempe
- Best Western Tempe
- Tempe Best Western