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“Clean and welcoming” 5 of 5 bubbles
Review of The Tombstone Grand Hotel

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The Tombstone Grand Hotel
Ranked #4 of 9 Hotels in Tombstone
GreenLeadersBronze level
Saint Cloud, Minnesota
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Clean and welcoming”
5 of 5 bubbles Reviewed 9 August 2014

This property provides a clean, friendly, and welcoming experience to it's guests. It's real close to Tombstone, however you will need to drive or take the trolly. The beds was very comfortable and provided a great night's sleep. Breakfast was the standard waffle, fruit, eggs, etc that you see at this type of property. I nice touch was the little gift bag as we checked out which included shot glasses, post cards, notepad, etc.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank goingwestwithkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Mesen, General Manager at The Tombstone Grand Hotel, responded to this review, 12 August 2014
Hi goingwestwithkids! Thank you very much for staying with us and taking the time to write a review. I do appreciate the kind words about our property and hotel team and will pass along your review to our staff. Please let us know if you have any ideas or suggestions for improvement - travel safely!
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962 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
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  • Dutch first
  • English first
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English first
El Paso
1 review
5 of 5 bubbles Reviewed 6 August 2014

I'm definitely coming back to this hotel. My experience with my kids was nothing short of perfect. The staff is super friendly. Breakfast is good and you can enjoy a great view while eating. They had night time activities suited for small kids. Elizabeth at the front desk went out of her way to make sure my kids enjoyed smore's at the fireplace, which by the way is beautiful. The pool and spa area are pretty nice and clean and they staff were ready to assist us with everything we requested.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Elp_mom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Mesen, General Manager at The Tombstone Grand Hotel, responded to this review, 8 August 2014
Hi Elp_mom B! Thank you for staying with us and for your kind words about the property, team and for the special mention of Elizabeth! I will pass along all of your kind words and I know the team will be excited to hear that you had such an enjoyable stay. Please let us know if you have any ideas or suggestions for us. Travel safely!
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Pharr, Texas
2 reviews
5 of 5 bubbles Reviewed 6 August 2014

We had stayed at this property a few years back while still managed by Holiday Inn Express and had a good experience. The new management has kept all the perks and added a great staff. The parting gift was a great touch.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank mpaudio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Mesen, General Manager at The Tombstone Grand Hotel, responded to this review, 8 August 2014
Hi mpaudio! Thank you for visiting us again after out change-over to the Grand and I am pleased that you had such a rewarding experience. We are committed to providing service and accommodations that exceed all of our guests expectations. I hope that we see you again in Tombstone!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tempe, Arizona
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 6 August 2014

The room was very clean and the staff was very friendly. I would definately stay here again. Pool was clean (but cold) and the nice warm spa was very relaxing. Breakfast in the morning with biscuits and gravy, waffles and scrambled eggs. Bagels and cream cheese and many coffee choices along with fresh fruit. And the beds were very comfortable. The one thing I would change is of course the Shower Heads...never enough pressure in the Shower Heads at any Hotel. Thank you Tombstone Grand Hotel for the very warm welcome and comfortable beds! Oh and they even gave us a parting gift. Very thoughtful.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lynette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Mesen, General Manager at The Tombstone Grand Hotel, responded to this review, 8 August 2014
Hello Lynette B! Thank you for staying with us and for the great detail in your review. I do apologize for any issues you encountered with the shower heads - we are committed to the effort to conserve water in this area and do realize that this can impact some guests experience with water pressure. We are always working to minimize this effect and I hope you can return and see if we have improved. Thank you again and travel safely!
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Chandler, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 August 2014 via mobile

We had a family room and there was lots of space. Room was very clean. It is outside the center so you do have to drive but it is worth it. Pool small but clean. Breakfast was good. The selection was not huge but it was fresh and perfect for us all.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Clonagh2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Mesen, General Manager at The Tombstone Grand Hotel, responded to this review, 8 August 2014
Hi Clonagh2004! Thank you for visiting Tombstone and staying at the Grand! I do appreciate your kind words about our accommodations and hotel team and will pass along your comments to them. I hope that all of your time in this area was enjoyable and rewarding. Travel safely and I hope we see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 August 2014

The hotel was very well maintained. The pool was very clean and the spa was very warm and relaxing. Continental breakfast was pretty standard but the scrambled eggs were perfectly cooked. The hotel staff were very courteous and willing to take what ever time necessary to help us with any need we had.

Room Tip: Try to get a room on the north side or front side of the hotel on the second floor. Views are good a...
See more room tips
Green Features: Just all around friendly and professional staff. Nice change from " I cant be bothered".
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Patrick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Mesen, General Manager at The Tombstone Grand Hotel, responded to this review, 8 August 2014
Hi Patrick C! Thank you for visiting us and taking time to write a review. I do appreciate your kind words about the team and our property and I know your travel tips will be useful to other visitors to Tombstone. I do hope we see you again soon. Travel safely!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pattaya, Thailand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 3 August 2014

Rooms are ok,but no dinner available so you have to drive to the City center.
Breakfast was adverticed as full hot breakfast,when we got to the breakfast there was only coffe and Waffles left no toast,egg etc.
Upon asking the lady there she just shrugged her shoulders and said they were out of everything.

For the price you are better off staying in a motel in the center where you can get food.

  • Stayed August 2014, travelled with family
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank rogereriksson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Mesen, General Manager at The Tombstone Grand Hotel, responded to this review, 8 August 2014
Hello rogereriksson! Thank you for staying with us and I do apologize for any issues that you experienced with out breakfast service. While this issue is certainly a rare occurrence at the Grand, we do not want any of our guests to be inconvenienced during their stay. Please feel free to call the hotel directly to discuss your situation with a member of management. I do hope we have the opportunity to regain your confidence in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Tombstone Grand Hotel

Property: The Tombstone Grand Hotel
Address: 580 W Randolph Way, PO Box 1730, Tombstone, AZ 85638-2603 (Formerly Holiday Inn Express)
Phone Number:
Region: United States > Arizona > Tombstone
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Tombstone
#3 Romantic Hotel in Tombstone
#4 Family Hotel in Tombstone
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — The Tombstone Grand Hotel 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Nestled on top of a hill overlooking historical Tombstone, The Tombstone Grand Hotel is an ideal vacation spot in the West's most western town. The hotel offers panoramic views from almost every guest room. Stroll down to the Boot Hill Cemetery and see how the old time cowboys lived and died in Tombstone. Then make your way to Allen Street and the rest of Tombstone, where the Wild West comes alive again. From the Birdcage Theater to the OK Corral, Tombstone has it all and The Tombstone Grand Hotel will provide you with a wonderful place to stay! Our friendly knowledgeable staff will ensure your stay will be both pleasant and relaxing, as well as providing concierge services for restaurants and attractions throughout the Tombstone area. If you are here on business the hotel offers high speed Internet access in every room along with wireless access in the breakfast room. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Tombstone
Holiday Inn Express Tombstone
Holiday Inn Tombstone

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