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“Great resort.”
Review of Villas Rio Mar

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Villas Rio Mar
Ranked #3 of 14 Hotels in Dominical
Certificate of Excellence
Reviewed 19 November 2013

We have been in this resort for 8 nights. We stayed in lodge 330; a good bed- and bathroom and a nice outdoor livingroom with a small refrigerator and a sink, also a hammock. The resort itself was very beautifull with a lot of different plants, trees and animals. We also loved the swimmingpool and restaurant. The staff is very friendly. Dominical is a 10-15 minutes walk.
We recommend this place to other people, because we had a great time!

  • Stayed: November 2013, travelled as a couple
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1  Thank PaulaSchouw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEsquivel, Guest Relations Manager at Villas Rio Mar, responded to this reviewResponded 20 November 2013

Dear Guest,

Thank you very much for taking time to write this kind comments, we also have a Superior and Junior Suite very comfort for families, in case you will visit us again with your family. Very glad you enjoyed a relaxing time in our hotel and hope to see you back soon.

Kind regards,

Villas Río Mar staff.

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160 - 166 of 579 reviews

Reviewed 4 November 2013

Villas Rio Mar was referred to us by one of the restaurant owners in Dominical and it had good reviews on Trip Advisor. We found the hotel to be an excellent choice. The staff couldn't have been more friendly and the grounds were absolutely gorgeous. We ate dinner in the restaurant and both my wife and I had superb meals. They have all the amenities you will need to have a wonderful visit.

  • Stayed: October 2013, travelled as a couple
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1  Thank Jeff A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEsquivel, Guest Relations Manager at Villas Rio Mar, responded to this reviewResponded 6 November 2013

Hello Jeff

Thank you for your warm comments, we are very happy you choice us and enjoyed your stay in Villas Rio Mar. we really appreciate your feedback; we hope to see you once again here in the future.

We are very pleased that you liked our attention of our staff, we are here to serve you, as far as possible, and then we try that our environment is always surrounded by the green and ecology.

Kind regards,

Villas Rio Mar staff.

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Reviewed 29 October 2013

Nice, clean and well maintained facilities, beautiful garden.

Food had problems:
- Freshness: Watermelon based juiced they used watermelons that were not fresh, it was rather unpleasant.

- Terrible portion control: in the same table with the same meals different plates had more than others, during dessert, different sized pieces of cake were served. Its could be a really good deal if you're lucky and get one of the bigger ones if not, you're in for a disappointment.

- Underdeveloped culinary skills: At breakfast, scrambled eggs were swimming in some liquid, the fish at lunch had burnt spots and was too greasy.

The front desk staff had real trouble assigning rooms and it took ages (even tho everything was planed and booked weeks in advance.) and were really rude on the check out "you've got 10 minutes!, you've got 10 minutes!! you've got 10 minutes to get your bags out of the room and be checked out!" , it was 13.40 at the time and there is a check out sign clearly stating: check out time 14.00.

It could very well be a nice place but i wouldn't recommend.

  • Stayed: October 2013, travelled with friends
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Thank Pinoski M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEsquivel, Guest Relations Manager at Villas Rio Mar, responded to this reviewResponded 17 November 2013

Dear Pinoski

First, we would like to thank you for your comments. They are very important for us. We work every day to make our customers stay as comfortable is possible. Secondly, we apologize for the inconvenience during your stay.

In relation to the food, we are sorry, you had a bad experience. We care about having the best and freshest fruit that's why we have a fruit supplier visit us three times a week.
About the size of the portions during the dinner time, portions usually tend to be the same size. But for sure we will take into account to standardize the size of our desserts using a better method.

According with your perception about our front desk, we believe it was a misunderstanding, because our check out time is at 12:00. When our guest need to do a late check (not later than 13:00), most of the time we don’t do an extra charge, consider we must give the room clean to our new guest at 14:00. We assigned rooms just after you make your reservation. When we have a group checking in, we do our best giving a warm welcome because we have all information in advance and they usually travel with a tour guide.

Once again thank you for your comments they make us improve our service. We want to give our guests a warm welcome. Hope to see again.

Best regards,

Villas Rio Mar Staff.

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Reviewed 23 October 2013

Exceptional attention by the staff. A great place simply for R&R or an escapade. The place is great, very close to Dominical and very cool acommodations. I want to go back there, for sure! The environment is very nice with indoor/outdoor spaces and beautiful gardening spaces that surround the whole complex.

  • Stayed: October 2013, travelled on business
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Thank Julian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEsquivel, Guest Relations Manager at Villas Rio Mar, responded to this reviewResponded 31 October 2013

Hi,

Thank you very much for your nice words, we really appreciate your feedback, we hope to see you back around here, actually our hotel is very close to many places, very beautiful and worth to visiting.

We are very pleased that you liked our attention of our staff, we are here to serve you, as far as possible, then we try that our environment is always surrounded by the green and ecology. Hope to see you soon!

Thank you very much.

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Reviewed 3 October 2013

This is truly a beautiful property. The Villas are modern and clean with a fantastic patio to relax outside day or night. The pool is quite large which I love to swim laps. The food was fantastic. We found this place by accident while on a road trip to Panama and sure glad we did. I loved it! We will go back for sure next time in Dominical.

  • Stayed: January 2013, travelled with family
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1  Thank Catty_Vega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEsquivel, Guest Relations Manager at Villas Rio Mar, responded to this reviewResponded 8 October 2013

Dear Catty,

Thank you very much for your sweet comments, initially were 40 rooms now we do have 52, with time by time we do a remodel and give them up grade, just to give more comfort to our customers.

We are glad that you enjoyed our property, the pool and the food has been fantastic.

Hopefully we would like your visit in the future, not by accident by a frequent customer, once again thank you very much.

Staff Villas Rio Mar.

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Reviewed 2 September 2013

We called a couple of times to inquire about the lodge, but their response was unenthusiastic and gave us the feeling that they did not care much.

When we arrived, we were greeted with the same cold treatment from before. We were not allowed to keep the remote control for the air conditioning and were told to call them every time we needed it adjusted! There was an on off switch,but that was all we were allowed to do.
Once in the room, the AC was off and the room was hot, pressing the on switch did not do anything so I called the front desk and a man was sent to check it out. He brought a remote control and got it going,I asked for the remote and he left it with us.
The rooms are not bad,but the mattresses were thin and made for a hard to sleep night. The charge for our room was $80, but there are cheaper rooms without air conditioning.

The grounds are nice, it has a nice large pool right next to the restaurant, it is surrounded by jungle,but a new road is being build not too far behind the lodge,limiting the use of walking trails through the jungle.The beach is about a kilometre from the lodge,but the ocean here is rough as a large river flows into it not too far from the area.
Breakfast, which was included in the price, was good with lots of fresh fruit and typical food.
I would have given this lodge a higher rating if not for the cons mention above.

  • Stayed: July 2013, travelled with family
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1  Thank Londonfoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEsquivel, Guest Relations Manager at Villas Rio Mar, responded to this reviewResponded 7 September 2013

Dear Client

Thank you for let us know your comments, our management and HR department work every day to improve our service. I would like to apologize for all the inconvenience.

Villas Rio Mar is a sustainable eco lodge, and we do have some sustainable polices to save energy, that´s why our rooms have a button, where our guest can turn on and off the air condition in a regular temperature. In case if somebody wants to control the temperature we provide the a/c control, I believe it was a misunderstanding but we will discuss. In the other hand we are happy to hear you enjoyed our large swimming pool surrounding by tropical gardens. Thank you once again for your comments, we hope to see back!

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Reviewed 26 August 2013

Today we left the Rio Mar Resort after spending one night there. Great hotel situated on the bank of the Barù River near the town of Dominical. The hotel has a helpful bilingual staff and good restaurant. The breakfast buffet is excellent. Second day of my Relocation/Retirement tour

  • Stayed: August 2013, travelled on business
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1  Thank Christopher H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEsquivel, Guest Relations Manager at Villas Rio Mar, responded to this reviewResponded 29 August 2013

Dear Christophe H.

Thank you for taking time to write this comment. We are very happy to see you once again. Very glad you enjoyed a relaxing time in our hotel.

See you next time!

Villas Rio Mar staff

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Additional Information about Villas Rio Mar

Address: 800 m north from the Dominical entrance along the Baru river, Dominical 185-8000, Costa Rica
Phone Number:
Region: Costa Rica > Province of Puntarenas > Dominical
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Dominical
#3 Family Hotel in Dominical
#4 Romantic Hotel in Dominical
Price Range: £55 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Villas Rio Mar 3*
Number of rooms: 52
Official Description (provided by the hotel):
Dominical ***Eco-Hotel Resort near Uvita & Manuel Antonio, Costa Rica Relax in true nature while enjoying a wide range of amenities! Villas Rio Mar is an internationally recognized 3 Star Eco hotel located in a stunning natural setting; an easy 10 minute walk from the fun and the beach of Dominical. Whether traveling as a couple or with family, Villas Rio Mar offers a wide range of amenities guaranteed to make your holiday worry-free and enjoyable. Our hotel includes 52 rooms and can also host medium-sized groups. Our spacious tropical gardens provide privacy and include many beautiful plants, flowers, and birds, which one can observe from outdoor patio areas located in front of the rooms. One of the best restaurants in the area, El Rancho, is located at Villas Rio Mar. The area offers a wide array of leisure and adventure activities including beautiful beaches, four National Parks, and many other nature & wildlife reserves. A wide range of amenities: spacious tropical gardens, jungle trails, large swimming pool with pool bar, quality restaurant & bar (breakfast, lunch, dinner, snacks, drinks), international sports programming, room service, billiard table, darts, foosball, kids’ play area, mini golf, outside gym, tennis court, tour & transport services, massage, nail studio, and other body treatments. 4 room types to choose from: 48 of the 52 rooms have an outdoor patio area with garden views, rooms with AC & TV available, family-sized rooms available (limited), rooms with kitchenette available, mini-fridge and ceiling fans in every room Great price for an excellent service: professional staff, free wi-fi throughout the hotel, complimentary parking, free rental car drop-off (airport & Villas Rio Mar), group discounts available, seasonal discounts; May>Dec. 15th, book now & pay later! Beautiful, easily accessible, with lots to do: - Stunning natural beauty, gorgeous beaches, and nearby tropical jungle teeming with exotic wildlife - Many beaches, national parks, and adventure tours - Easily accessible from SJO International Airport via newly paved roads (<3 hours) - 10 min. walk to Dominical - 15 min. walk to the beach - Relaxing natural setting - Private and secure Meetings & Events: conference room & event planning services for businesses, weddings & private events ... more   less 
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Also Known As:
Villas Rio Mar Hotel Dominical
Hotel Rio Mar
Rio Mar Hotel
Villas Rio Mar Costa Rica/Dominical

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