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“Idyllic location and nice rooms but lacking client empathy”
Review of Costa Paraiso

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Costa Paraiso
Ranked #5 of 14 Hotels in Dominical
Certificate of Excellence
London, United Kingdom
Level 4 Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Idyllic location and nice rooms but lacking client empathy”
Reviewed 26 December 2012

Just off the coastal highway and fronts onto the ocean with beautiful gardens. Bars and eateries of Dominical are a 5 minute drive. We had the Pelican cabin which is plenty big enough for a family of four and liveable for five with the extra bed we had requested in advance. Make no mistake this is a classy spot by Costa Rican (or any other) standards and you will probably love the setting and ambience - we certainly did. Unfortunately my rating of only Average is due to the 'quirky' service. The first evening we were assured (twice) the restaurant would be open, to find when we showed up at 8pm that they had taken what seemed to be an on-the-fly decision to close it for the evening. Another guest we spoke to, who had managed to eat there the previous evening, said the pizzas were big in size but even bigger in price and not good value. Unfortunately we also failed to get breakfast as they don't do it on Mondays. When we checked out, they tried to charge us extra for the fifth bed despite having quoted and taken our deposit on that basis when we pre-booked. When we stood firm they accepted it only with ill grace. A shame not be be able to give the Costa Paraiso a better rating, it's a lovely property, but the management really need to rethink their attitude a bit.

Room Tip: Only five cabins I think and all are very well located.
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank magellan762
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPManagement, Manager at Costa Paraiso, responded to this review, 31 December 2012
We believe that our rooms are very good value for the price and that client will assume there is an extra cost for an additional bed. However, we apologize that this is not clearer on our website, and this will be rectified as soon as possible – thank you for this useful feedback. This is also usually made clear when booking and when taking the deposit. In this case it appears our standards fell below what we would normally provide – however the client was not charged and we feel that this is an acceptable redress for the situation they encountered. Regarding the restaurant being closed on the evening, this was an unfortunate situation due to staff illness and due to the holiday period some additional staff were unavailable. Once again we apologize. The restaurant is always closed on a Monday but this is made clear to guests. We do welcome the feedback and we do review our menu on an ongoing basis.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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325 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Orlando, Florida
Level 4 Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 December 2012

Loved every minute of our 4 night stay here. We stayed in the Toucan nest and it was even better than I thought it was going to be. All of the staff were very friendly and just nice to be around. The grounds keeper did an amazing job keeping Costa Paraiso looking so beautiful. Goose was our waiter and was great helping us to learn our way around. Kate in the kitchen was great. On our last morning we had to get up very early to drive back to San Jose and she got up early to make us breakfast for the road. :) The location on the beach was perfect. With the rocky shore right in front of the hotel and the sandy beaches a few steps away. And Sandra...who helped us book a zipline tour last minute to chopping down fresh coconuts out of the palms for us to try the coconut water. This lovely place more than exceeded our expectations and we can't wait to come back.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
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    • Service
Helpful?
1 Thank HeyDubya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 December 2012

We stayed here for 4 nights in the Toucan's Nest. Costa Paraiso is my favorite place I have ever stayed on vacation. The Toucan's nest is perfect for a couple. The porch and view is amazing, the shower is really nice, it gets hot, the pressure is good and the bathroom is the most upgraded design and amenity wise of all the hotels we stayed at in Costa Rica. The bed was very comfortable and had soft, colorful sheets. We liked the individual character of the cabin and appreciated all the special touches.

The restaurant was very good. We had breakfast every day and tried pretty much everything on the menu. The pizza is very good as were the fish tacos. The view was great, the service was great, Goose was our waiter most of the time and we left feeling like we had made a great friend. In fact, the entire staff was friendly, attentive and you could tell the really enjoyed their work.

We cannot wait to come back next year.

Room Tip: Toucan's next has the best view. If you only need 1 bed this would be my choice.
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Halley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Cajon, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 November 2012

This hotel more than lives up to the excellent reviews. The room was perfect and all the staff was very friendly and helpful. We had both breakfast and dinner there and they were both great. Kate, the chef, is so much more than that as she shared her experiences with and and couldn't have been more helpful.

We were only able to stay two nights but wished we could stay longer. Even if you are unable to stay there I recommend stopping by for breakfast or dinner as anyone can eat at the restaurant and enjoy the views over the local beach.

We enjoyed sitting in both the restaurant and out patio outside our room and enjoying the views and listening to the pouring rain.

we especially loved that this was out of the way of the more touristy areas.

Room Tip: There are only five rooms here and we stayed in the Dolphin Room which we loved but I think all the...
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  • Stayed October 2012, travelled with family
    • Value
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    • Service
Helpful?
1 Thank Nicola B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level 4 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 October 2012

Location was perfect. Nice long beach. The property ground was amazing (flowers). The food was very good (breakfast and pizza). This place have wine and beer only, no cocktail. We all missed our Margarita, martini, etc. that we normally have around the pool and before dinner. Rooms were great, no problem with hot water. I would not stay there for more then 2 nights though. There is only some different types of pizza on the menu for dinner but plenty of restaurants near by ( by car). Room, pool was very clean.

Andree

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank AndreeM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon City, Oregon
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 August 2012

Highly recommended by the surf camp (Dominical Waverider) that was taking care of our family, we stayed in Costa Paraiso for our first 3 nights. What a peace of paradise! Right on the beach, and only 5 minutes from Dominical town, it was a perfect location. We did not have to deal with the crowd of the town and yet we we not so far. The rooms were nicely decorated, clean and the bed was very comfortable. They have a restaurant that have firewood pizza, and it was delicious. Their staff was very helpful, and the receptionist Sandra was very friendly. We moved to a house up the mountains for the rest of our stay, but when we come back we know for sure where we are going to stay. The sound of the waves crashing on the rocks was awesome! Ps: if you have kids under too young you might be paranoid about the rocks, besides that, HIGHLY recommended.

  • Stayed July 2012, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank SurferJM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level 4 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 August 2012

Costa Paraiso - what a find this was!
Right off the main road, but tucked away so you'd almost never know it was there and right on the ocean. Each room was its own little hideaway, complete with kitchen, dining area, porch and bed space for 4. (We had a group of 5 and, even with a rollaway in the room, we had plenty of space.) The rooms each have a theme and are beautiful, inviting, very comfortable and surprisingly affordable. My only complaint would be that the water pressure in the shower wasn't great, but everything else more than makes up for it.
The property has a very nice pool and pool area as well as several nooks with hammocks and views to just lay back and relax. One of our favorite spots was the upper level deck, complete with hammock, lounge chairs, table, a view of the ocean and surrounded by foliage.
Costa is right on the ocean, but the section in front of the hotel is a kind of rocky cove not recommended for bathing; however, it's just a few minute walk to get to an area that is good for swimming.
Sandra and the rest of the staff were great and the restaurant - Por que no? - was fabulous!!
The center of Dominical is just a short 5-minute cab ride away, or the hotel has bikes you can borrow for a donation toward their upkeep. I, for one, was happy to be away from Dominical. It was definitely more touristy and not the most picturesque of places.
(If you do end up in this area, I HIGHLY recommend the Don Lulo horseback tour to the Nauyaca Waterfalls!)
All in all - I would go back to the area JUST to stay at Costa Paraiso.

Room Tip: I stayed in the Pelican Roost and loved it; it seems that all of the rooms are pretty great though.
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank prescarrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Costa Paraiso

Property: Costa Paraiso
Address: 2km South of Dominical | Rocas de Amancio Rd, Dominical 12345, Costa Rica
Phone Number:
Region: Costa Rica > Province of Puntarenas > Dominical
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Dominical
#2 Romantic Hotel in Dominical
#3 On the Beach Hotel in Dominical
Price Range (Based on Average Rates): £
Number of rooms: 5
Official Description (provided by the hotel):
Costa Paraiso is an oceanside boutique hotel located near Dominical on the Central Pacific Coast of Costa Rica. Surrounded by beautiful gardens, you will find several hideaways to relax along with a refreshing swimming pool. The onsite restaurant Por Que No serves delicious Tican-fusion dishes along with a Chef's Daily Special.On the beach, the hotel backs onto the north entrance to Playa Dominicalito. Only a 5 minute drive to Dominical, you have access to all the adventure tourism the region has to offer...surfing, kayaking, scuba, stand up paddleboards, canyoning, ziplining, atv, horseback riding and yoga. ... more   less 
Also Known As:
Costa Paraiso Dominical
Costa Paraiso Hotel Dominical
Costa Paraiso Costa Rica/Dominical

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