No matter the fact that it is the most expensive Restaurant I've found in a hotel and the fact the waiters are kinda inviting you to consume ("want to eat/drink more??"); even so I was saying we had a good time, until we saw the info of the hotel in the leaflet of the room. It is expressly written that "due to the topography and the position of the hotel, it is NOT recommended as hotel for children"... that was like a bath of frozen water for us, because nor our travel agent, nor the hotel ever shared this with us before and they accepted our booking without comments. Some members of my group were then trying that our children didnt scream or run in public areas... I stopped them from shutting up my children and said to them: The hotel accepted my children at booking and they KNEW we had small children. Let children BE children and if someone ever complains about it, I will have a word with them AND with the Costa Rican Commission of Protection to the Consumer".
Mr Eduardo, Manager of the hotel: as you read this, I understand you need to protect the interest of your business, but be also consequent with your vocation to service the client and understand that, as mother, I was terribly upset to read that my children are not welcome in your facility, after having accepted my booking and my money.
- Official Description (provided by the hotel):
- Cuna del Angel is an exclusive and cozy boutique hotel that is committed with high quality standards in service and sustainability, its facilities are comfortable and intimate with an atmosphere of tranquility and romance surrounded by exuberant nature in the South Pacific of Costa Rica. Cuna del Angel is the ideal scenery for honeymoons and fantastic adventurous vacations. Located in Bahia Ballena, at the amazing South Pacific of Costa Rica, where the resplendent green of mountains can be admired year around. The name Bahia Ballena (Whale Bay) is to honor the yearly arriving of whales to the region; these impressive mammals can be easily seen year after year when they come to mate and give birth to their calves. Bahia Ballena is considered a strategic location to visit and explore important tourist attractions such as: Manuel Antonio National Park, Marino Ballena (Whale Marine) National Park and the worldwide famous Corcovado National Park, besides a wide variety of exciting activities in the vicinity ... more less
- Reservation Options:
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- Also Known As:
- Cuna Del Angel Hotel
- Cuna Del Angel Dominical
- Hotel Cuna Del Angel Costa Rica/Dominical