My family and I were having a weekend getaway in Tubac. So excited to go to this restaurant, as we have heard good things. Upon arriving (August early evening, ready to rain out), we were asked by two hostesses if we had a reservation. The restaurant was 2/3 EMPTY and one table was getting ready to leave. After waiting a few minutes, one hostess arrived to let us know that we didn't have a reservation and it would be about 15-20 minutes before they would seat us. When I remarked it was August in Tubac, and she was kidding, she got very snotty with me, "All those tables, every one, has a reservation. I can't seat you." So I let her know that we probably wouldn't return if we were not seated. She promptly stated she couldn't seat us now -- with a very snotty attitude. So we left. Probably never to return.
I understand staffing and reservations, as a former restaurant worker myself. But the snotty attitude, the lack of apology and general unfriendliness made me not want to spend my $$$ there. We went on to Shelby's (an old favorite of ours) and had a fabulous dinner.
Rename the restaurant "the Italian Snobs" and it will be more accurate. Very disappointing.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.