We've stayed here before; this was our second visit. This hotel is in the middle of the town, so easy walking distance to the various general stores and restaurants. It's about a 10 min drive south of the park entrance.
We arrived at 3.40pm and the room was due to be ready at 4pm. Fair enough. But the reception lady was rude, blunt and really not very nice. We waited in the reception area until 4pm. The room wasn't ready at 4pm. The lady said she'd see if she could find another room, which, to be fair, she did. But the entire thing just felt painful and un-organised. To compound the problem, more and more people were turning up for the 4pm check-in.
Our rooms were on the ground floor. The air-con was good, the parking was good and the breakfast in the more was as expected.
The pool looked small, cramped and was packed with kids. We put our heads round the door and didn't bother going in. The door to the pool was open and over looking the hotel service area.
- Official Description (provided by the hotel):
- The Grand Canyon Holiday Inn Express Hotel & Suites features 164 guest rooms and a 32 suite room annex. Free in-room high speed Internet access is available. We are entirely a non-smoking hotel. The Holiday Inn Express Hotel & Suites is located one mile from the Grand Canyon National Park South Rim entrance. Dining and entertainment within walking distance. 1/2 mile from the Grand Canyon Airport and Helibase. Air tours, jeep rides, raft trips, can be arranged from the hotel. Free continental breakfast from 6:30 am to 9:30 am. KidSuites Available for 2 adults and three children - Queen rooms have 4 person max, and King Rooms have 2 person max. Visit Grand Canyon, AZ and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more less
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- Also Known As:
- Holiday Inn Express Grand Canyon Hotel Tusayan
- Holiday Inn Grand Canyon National Park
- Grand Canyon National Park Holiday Inn